Aussie Pooch Marketing Case Study

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Aussie Pooch Mobile

Executive Summary

Aussie Pooch Mobile was founded is a continuously growing company since the foundation in 1991. Dog washing with the accessory value added services lift Aussie up to be a dominant company on the market. The introduction of the franchise system increased profitability quickly and the company continued to follow the successful franchise strategy.

Aussie Pooch Mobile was considering being a more international company and expands internationally. Different issues need to be considered in the expanding process: where, when and in what from should the company expand? What products and services are needed for being successful in the future as well? Increasing competition can influence all the decisions of Aussie, so they have to be aware of the demand and their possibilities in different countries, before expanding internationally.

Situation Analysis

Aussie Pooch Mobile is Australia’s largest mobile dog wash and care company, that offers such a service which is taken to the customers homes directly. Their image in the market is so great with this mobile service plus adding additional services free to customers about the dog’s diet, health care and skin problems.

According to the technology they use special hydro bath equipment that enables the operators to clean the dogs more thoroughly than it is possible in a basic home garden.

They experienced that such a special bath could reduce and eliminate the fleas and ticks, improve its skin condition and clean its coat and alienate smells.

Their goal is to niche the dog bathing industry and trying to going international.

From the Australia’s population of 19.387 million (2001) 40% which is 7.4 million households owned at least one dog. There ...

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...vice

• Service industry is growing

• Changing household model (dual income families who don’t have time)

• More people decide to have a dog Threats:

• Growing competition (Jim’s Dogwash and Hydrodog)

• Recruitment problems in other markets (the problem Jim’s Group had in the US market)

• Unknown potential of international markets (lack of information)

Table 2

The three major dog-washing providers in Australia, in 2002

Name Operation in countries # of franchisees Dog washing fee Extra services Franchise fee (incl. GST) Average franchise territory (based on # of homes)

Aussie Pooch Mobile Australia, New Zealand, New Caledonia, Malaysia, United Kingdom 140 $15-30 Yes $26 400 12 000

Jim's Dogwash Australia, New Zealand 74 $28-38 No $11 000 2 000

Hydrodog Australia 69 $15-40 Yes $24 500 10 000

References

http://www.appma.org/press_industrytrends.asp

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