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Importance of values and ethics to an organization
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Brighterkind’s organisational values and ‘agreed ways of working’ would be: -Keep it simple; -Do it from the heart; -Make every moment matter; -Choose to be happy -Sort it. 1.‘Agreed ways of working’ includes a set of rules and regulations , values, policies and procedures of the care home as well as pieces of legislation that need to be followed accordingly in order to provide the best care services possible. These ‘ways’ are meant serve in offering the best quality of service and are protecting the users of the service as well as the care worker. 2.It is essential to have full and up-to-date details of the agreed ways of working as we need to follow all the policies and procedures as well as all the specific requirements and needs of each
...e service users, for instance from a supportive role to a safeguarding role. Paul Burstow, Minister of State for Care Services is trying to introduce the idea of the state as an enabling partner rather than a paternalistic authoritarian symbol of power. This is an important aspect of the personalisation, it should not entail only financial freedom from the state in the context of independent care budgets, and it should become apparent within the attitude towards service users. Leadbeater’s understanding of personalisation is astounding, he proposes subtly the application of the Nordic Model which will be discussed later on. “. . . putting users at the heart of services, enabling them to become participants in the design and delivery, services will be more effective by mobilising millions of people as co-producers of the public goods they value.” Leadbeater (2004)
A care relationship is special and requires skill, trust and understanding. This essay will elaborate how the quality of that relationship affects the quality of the care given and the experiences felt in receiving care. These different relationships will depend on the type of care given, who the care is given by and what sort of previous existing relationship there was to begin with. For a good care relationship to work it needs to follow the 5 K101 principles of care practice which are 'support people in maximising their potential','support people in having a voice and being heard','respect people's beliefs and preferences','support people's rights to appropriate services' and 'respect people's privacy and right to confidentiality'.(K101,Unit 4,p.183). If all of these needs are met a far exceptional quality of relationship between the carer and care receiver will be achieved.
Supporting people in having a voice and being heard is one of the five key principles of care practice in the K101 course. They link to the National Occupational Standards ‘Health and Social Care’. The principle states you need to show that you support and develop relationships with individuals so they can communicate and express views and preferences regarding their health and general needs without any fear of being ridiculed, rejected or retribution.
Having a positive care environment ensures that each service user is given choice, treated in a fair manner, with dignity, respect, privacy and are empowered to make decisions that promote their own sense of wellbeing. (Miller, J, 2015) (Gibb and Miller, 2007)
Public Expectations: In Health and Social Care, the public expects employees/workers to be caring, respectful towards the patients protected characteristics which means avoiding conflicts such as discrimination and inequality treatments. They should be able to protect personal information of the patients by following the 'Data protection and Confidentiality Act 1998'. They are expected to give good supportive advice towards their patients and employees to improve the quality of work and welfare benefits. They expect higher standards of care, detailed information about their treatment, communication and involvement in decisions making activities and also access to the latest treatments (Thekingsfund,
One of the five key principles of care practice is to ‘Support people in having a voice and being heard,’ (K101, Unit 4, p.183). The key principles are linked to the National Occupational Standards for ‘Health and Social Care’. They are a means of establishing and maintaining good care practice. Relationships based on trust and respect should be developed between care receivers and care givers, thus promoting confidence whilst discussing personal matters without fear of reprisal and discrimination.
What substances most is organisational and service-level integration that emphases on how care can be improved, provided and about the needs of persons, particularly where care is being given by a number of different health professionals in an organisations. However, integrated care is not desirable for all service consumers but must be directed at those who view to use most. The event of integrated working is vital to plan the needs and goals of integrated care, and to translate these into specific and quantifiable objectives. Integrated working and care is appealing both as a national policy and in terms of local care reshape and delivery, is crucial if people are to appreciate why it is being endorsed as a
The Scottish Government [TSG] (2005). National Care Standards - support services (revised march 2005) [PDF] available at The Scottish Government website; scotland.gov.uk/Resource/Doc/239525/0066023.pdf
Lastly, the protocol provides nursing strategies that assist the nurse in evaluating the steps to identify the skills the caregiver will require and the steps to set up an effective plan to move forward with assisting the caregiver in successfully managing in home care provision (Agency for Healthcare Research and Quality,
...igning practitioner training programmes that include direct service user input. Current practices within services were discussed and highlighted a power imbalance between the service user and practitioner where the practitioner often holds all of the power and the views of the service user are often not considered. Possible resistance to a working partnership was discussed followed by suggestions to address these barriers to change. This highlighted that there are already policies in place that encourage a working partnership but Tait and Lester (2005) suggest there is no real evidence that these policies are being used regularly in practice. This essay has shown that a working partnership where the service user is involved in every aspect of their care is possible but policies and strategies need to be implemented and attitudes need to change for it to be achieved.
This essay will focus on one of these principles which support service users in having a voice and being heard. It will show why it is important for care workers to give services users the opportunity to have a voice and communicate their views and preferences together with the ability to convey their fears and concerns without being judged or discriminated against.
There are legal requirements and policy to govern specific areas of health care practise. It differentiates nurse responsibilities, help establish boundaries of independent nursing action and assists in maintaining a standard to ma...
Institutional care for dementia patients entails segregating the patients from their social setting or homes and putting them in one place for reasons of providing them with care. Admission into the institutions is based on a number of factors such as functional disability, dementia, and absence of caregiver to the affected people. In the institutions, patients are given care based on a number of care models. Scholars devised these models with the aim of improving the lives of people within the institutions that provide such care. The models include the medical model of care, the social model of care, and the model of excess disability. Each of the models serves specific needs for the patients in different institutions. However, the most common model that is employed in different institutions is the social approach that provides long-term facilities and entails the Eden alternative model and the gentle care model.
I agree with the statement above on the basis that communication is the most important thing when it comes to working in unison.
Held (2005) suggests that there is a collective commitment to care of others. Individuals put themselves in a secondary role to benefit and promote the well-being of others. There is an emphasis on practice and value. Pettersen (2011) and Held (2005) contend that the ethics of care recognizes that the caregiver must also protect themselves while promoting a cooperative relationship. The practice of care is done by expressing empathy and working on an attitude and standards which nurtures morally satisfactory