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Effective leadership in education
Effective leadership in education
Principles of effective leadership in education
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It is another extremely hectic Monday in the Emergency Department. The waiting room is building up fast with many new walk-in patients. Fire Rescue trucks are calling one after the next with several medical and trauma cases. The hospital supervisor is calling to inform the Charge Nurse of the Emergency Department that the Operating Room has several cases that need beds and will supersede the Emergency Department admits. Patient through put will now be further delayed. This is just one example of a typical Monday and why Teamwork and Collaboration are vital components to run an efficient nursing unit, especially in the Emergency Department. When a common goal is created to foster teamwork, health care professionals working cohesively together …show more content…
Cultivating teamwork is vital in the fast-moving pace of the Emergency Department. One of the most important ways to cultivate this process is through developing a plan of communication with the team. According to L.J. Hood, communication is “…the dynamic interaction between two or more persons in which ideas, goals, beliefs and values, feelings, and feelings about feelings are exchanged. Even very brief communication exchanges may change all involved parties” (Hood, 2014, P.81). In many scenarios some nurses and staff members are unwilling to be those team players that are needed in a busy nursing unit, and many times nurses and staff will not communicate professionally at all. In these situations, some nurses and staff will require coaching sessions on how to communicate, and in worst case scenarios some nurses and staff, who are unwilling to communicate professionally, will be asked to leave the team …show more content…
Many times, nurses or staff members may feel intimidated by physicians or other providers, but it is essential to establish rapport with them. By simply working together in the trenches and providing that essential follow up with any change in a patient’s status or condition, this rapport can be established. There is a trust that evolves over time as the physician works more frequently with the nurse or staff member. According to Lori Fewster-Thuente, “Working together toward a common goal conceptualized nurse-physician collaborations as a basic social process that occurs in two major parts: Forming the group and creating harmony” (Fewster-Thuente, 2015, P.358). In the Emergency Department there is a very tight nit group of nurses, staff, physicians and providers that work in harmony together every day to reach the same goal that keeps the Emergency Department safe while providing a high quality of care and keeping through put moving. Unlike the floors, Emergency Department nurses and staff are always working with the Emergency Department physicians and providers hand in hand as they are right there in the Emergency Department to provide consultation and treatment for the
My team consists of four other people besides myself, Lauren Chojnaki, Alexa-Louise Patnode, and Jacobe Loewen, and Ryan Tyriver. Together, we are tasked with the mission to complete a stakeholder analysis regarding a specific organization and their structure. For this project to be completed successfully, it is important that all team members are able to cooperate with one another and are able to use their different strengths to create the best end product.
Process Excellence in the emergency department is a team collaboration that has a focus of interest for improving quality of care for patients. Team collaboration in health care is recognized as a group of health care workers from different disciplines working together on a common goal. This particular “multidisciplinary” (Finkelman, 2012, p. 336) team meeting was a collaboration of team members that included: the Emergency Room (ER) Director, ER physicians, and ER nurses, ER Head Health Unit Coordinator, ER Business Manager, Senior Process Excellence Coordinator, Director of Information Management, and the Senior Marketing Specialist. This team’s purpose aims to organize a team approach to care for patients treated in the emergency department and focuses on the care approach that provides continuity of care to patients. This focus on the patient is aimed to provide not only a higher level of patient satisfaction, but also to improve professional satisfaction by developing approach by emergency room staff to provide care as team collaboration. This process excellence team has been meeting for over two years in hopes of this goal being reached. This paper aims to help the reader gain a better understanding of this specific team collaboration, the roles of its members, and the communication methods utilized.
They are to assess, evaluate, share and collaborate patient information to other health professionals to maintain quality and safe care delivery (NMBA, 2010). For example, scenario two illustrates an effective collaboration and communication between the nurse and other health professionals (Scenario 2: Leadership and teamwork in medical emergency teams [Scenario 2], 2012). She made recordings of the patient’s health status, and was able to share her analysis to the leader which enabled him to devise a plan and inform the family immediately. Therefore, effective team work is evident in scenario two. They were able to communicate, trust and respect each other’s opinion in which it provided the most appropriate treatment for the patient (Scenario 2: Leadership and teamwork in medical emergency teams [Scenario 2], 2012). On the other hand, in scenario one, the enrolled nurse failed to evaluate and record her assessment regarding patient’s health (Scenario 1: Leadership and teamwork in medical emergency teams [Scenario1],
It is important for nurses to be well organized and if leaders are strong in organization, the team will be as well. “Nurse leaders at every level and position must develop organizational and management skills, whether they are managing human, fiscal, policy, time, material or other resources” (Canadian Nurse Association, 2008, p. 9). “Exerting good management skills is part of being a good leader – and leadership skills are necessary for good management” (Canadian Nurses Association, 2008, p. 9). When nurses are able to organize their time, they are able to assess their patients thoroughly. Following these assessments, nurses are able to organize and prioritize which patient is in most need of assistance or immediate attention. If a leader is not well organized themselves, patient care may be affected. Practical Nurses like any other nurses need to have strong organizational skills, especially, if a practical nurse is working on a demanding, fast paced unit. Patient’s health and well-being depends on their ability to manage information and multi-task. It is easy to become overwhelmed and make mistakes if a practical nurse lacks in good organizational skills. Being well organized is even more important when working short staffed. In this instance the practical nurse would have to be able to organize her patients in priority order and be able to divide her time accordingly to provide safe and competent
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Healthcare is a dynamic, ever-changing environment. The complex circumstances around daily conversations that encompass life-threatening decisions are critical. In order to deliver high quality care, individuals must be able to communicate effectively. In the perfect world of communication, everyone receives the exact same information and is able to respond the exact same way. Unfortunately, communication breakdown is a prevalent issue among hospitals. On any given day of the hospital arena, multiple interactions take place. Some of the dialogue is planned, and some is not. While hospital departments are living in different silos within the same organization, the cultures may vary among the employees. Hospital leadership fosters the importance of collaboration within the organization and depends on the employees to ultimately drive the process. In order to overcome communication barriers in the workplace, conversations must occur. Engaging in daily face-to-face meetings with employees increases positive work culture, morale and overall productivity.
Working in the health care setting, teamwork and collaboration are used frequently to insure that everything runs correctly and efficiently. According to qsen.org, teamwork and collaboration consists of functioning effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. While assessing the patient a nurse can come into contact and work with many different individuals. These can include other nurses, doctors, therapists, and family
The more health care professionals collaborate, the more knowledge is used, and patient safety can be maintained. Communication is related to interprofessional collaboration, because health care professionals collaborate with each other about the patient through communicating with each other. “Collaboration among nurses, physicians, and other members of the care team can improve the outcomes of care for patients” (Engel & Prentice, 2013; IOM, 2010).
Timmons feels that “Role modelling good communication provides staff with informal support and leadership. Managers who have good communication skills create good working atmospheres that ultimately improve nurses’ confidence, motivation and morale” (2011, p. 32). Once everyone meets to confront the conflict the nurse manager should start the meeting with a list of ground rules and expectations. Everyone needs to express agreement with the ground rules before starting. Then, the nurse manager should verbalize something positive about the nursing group as a whole; this focuses everyone on a positive attribute they all share in common, which builds interpersonal bonding. The nurse manager needs to reflect positive communication during the meeting
This approach is referred to as the Interprofessional Collaboration Practice (IPC). To become an effective leader and follower, each profession will need to work together for the same goal and purpose, which is the care of the patient. By negotiating, consulting, interacting, and discussing with other team members, we reach a common understanding of the decisions being made (2011). When there is a lack of communication, information can become misunderstood and mistakes and confrontations can arise. Dufrene (2012), has stated how graduate nursing students lack the confidence to communicate with other professionals, this in part with limited opportunities during their clinical experiences.
each person on the team be a leader for a week, leaving the last week
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
A team can be best defined as “a small number of people with complementary skills, committed to a common purpose, performance goals and approaches for which they hold themselves mutually accountable” (Katzenbach & Smith, 1993, p. 46). A healthcare organization can achieve success only when every member of the team works collaboratively as a unit and understands the context of the teamwork to the greatest degree possible. Intensive care unit is a high risk area of health care, which needs a high-functioning, cohesive, and coordinated team to deliver safe and effective care to the patients. Lack of efficient teamwork among and between the teams of caregivers could result in serious patient safety consequences (Borkowski, 2015). Moreover, there
This multihospital study explored the relationship between nursing staff teamwork on medical surgical units and nursing timely responsiveness to patient call light needs in those units. The study also used the call light tracking systems to measure the nursing responsiveness and utilized as well the Nursing Teamwork Survey (NTS) application that was distributed to the nursing staff on each of the 14 medical surgical units. This survey serves as an evaluation of the extent of teamwork between staff members based on assessing six teamwork variables which are overall teamwork, trust, team leadership, team orientation, back up, and shared mental model (Kalisch, Labelle, and Boqin, 2013). It was obtained that none of the teamwork variables affected the nurses’ responsiveness to patient call light requests accept the shared mental model one. This variable is concerned with the team’s awareness of the duties of each member of the team. The relation between the shared mental model and the delayed response time is that nurses intend not to answer call lights for patient that are not assigned to them which increases the time spent by patients to get their needs met and thus increases the percentage of patient dissatisfaction concerning timely
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.