Negative Impacts Of Effective Communication

1887 Words4 Pages
bulb-icon

Recommended: The impact of effective communication in the world

Communication is an essential tool used in most people’s daily lives. Humans are social creatures who need to reach out to others at home, work, church or school. Technological advancements in the twenty-first century changed the means of communication especially within the last few years. In the past, communication was either face to face, phone, or written letters. Nowadays, many use email, social media websites or instant messaging to socialize with others. The methods used to communicate in someone’s personal life are also useful in a business setting. Effective communication both written and verbal is the key to organizational success especially in a global market. Leaders and managers are charged with leading a company in solving …show more content…

Conflict comes in two forms functional and dysfunctional. Functional conflict results in positive change for an organization. Competition is an example of functional conflict. Healthy competition encourages both sides to do their best and often times leads to exploring process improvements initiatives within their division. Process improvement contributes to higher productivity and cost savings which is positive change for the company. Dysfunctional conflict causes harm to an organization by tearing down the team and focusing on an individual. Workplace bullying is a prime example of dysfunctional conflict (Baack, 2012). Bullies derail individual and group success. The negative impact of bullying on individuals includes lack of motivation, stress, and suffering job performance. The impacts on a business include declining productivity, higher medical costs, excessive turnover rate and a hostile work environment (Leigh, Robyn, Madelyn & Jenni, 2014). Leaders must be proactive in combating dysfunctional conflict by creating official policy on workplace bullying, educating employees on how to identify and deal with bullies, and by taking swift action to remove or terminate a bully. There are four steps in conflict resolution. They are identify parties involved, pinpoint the issues, establish the position of both sides, find a brokering zone and finally, make a decision. The ideal solution is win-win but it may end up win-lose or lose-lose options (Baack, 2012). In the end, open and honest communication through conflict resolution will build trust between a leader and a

Show More
Related

  • Resilient Communicator

    1214 Words  | 3 Pages

    Being an effective communicator is the key to success for a leader. Communication is defined by the authors in the text Organizations: Behavior, Structure, and Processes as transmitting information and understanding, usi...

    Read More

  • Gender Stereotypes In Media

    914 Words  | 2 Pages

    Cardon, P. W. (2014). Business communication: Developing leaders for a networked world. New York: McGraw-Hill Irwin.

    Read More

  • Evolution of Technology: Impact on Social Well-being

    1094 Words  | 3 Pages

    As technology continuously evolves and integrates with our lives, its impact inevitably attracts the attention of people ranging from researchers to parents, and conservative elderlies to adolescents. When chatrooms and other game based chat mediums were popularized in the early 1990s, research papers, with massive empirical data, that suggested strong negative correlations between CMC and social well-being flooded academia. However, more recent studies have proved otherwise. Communication researchers Valkenburg and Peter, explore this change in data in their 2009 publication. Their paper first explores the possible aspect of CMC that might have given rise to unhealthy social life in the 90s (for example, lack of internet connectivity could

    Read More

  • Conflict Management in Nursing

    1854 Words  | 4 Pages

    It has been estimated in a study by the American Management Association that managers spend between 20% to as much as 50% of their times dealing with conflict among their employees (American Sentinel, 2012). When workplace conflicts are left unresolved they can lead to dissatisfaction, depression and other problems such as aggression and violence (Whitworth 2008). The negative, sometimes hostile, environment created by unresolved conflict has been recognized to be a hazard not only to staff, but also to patient care (The Joint Commission 2008).

    Read More

  • Obstacles Of Effective Communication

    677 Words  | 2 Pages

    List the major obstacles to communications in the day-to-day work of a police agency and detail the major strategies you would use to overcome these obstacles.

    Read More

  • Common Challenges And Methods Of Effective Communication

    1242 Words  | 3 Pages

    When you hear the word communicate many ideas come to mind. To some it brings thoughts of face to face conversations others think of internet based video conferencing. There are many ways to communicate with others in this day and age. Leaders have many tools and methods with which they can communicate with those around them. They must evaluate each situation to determine which method or methods will provide the desired result for what we are trying to communicate to their teams so they can avoid the confusion that comes when they choose the wrong communication method. (Gendron 2015) In this paper we will discuss several communication methods available to leaders and then look at what are some common challenges and barriers they face when

    Read More

  • Effective Communication

    1066 Words  | 3 Pages

    As a pharmacist you must be able to effectively communicate with your patients in order to care for them. This includes being experienced in the following skills of nonverbal communication and effective listening. A pharmacist should also be able to resolve conflicts and identify communication barriers when dealing with patients.

    Read More

  • Conflict Resolution

    1118 Words  | 3 Pages

    Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).

    Read More

  • Workplace Analysis

    962 Words  | 2 Pages

    One of the essential tasks of the management is identifying and solving workplace conflicts which Bent failed to accomplish. Several sources of conflicts are organizational changes (e.g. layoffs and change in ratio), different values (employee priorities versus corporate profits), threats to one’s status (employees; beliefs that they deserve the bonus), contrasting perceptions (beliefs on how the Scanlon Plan should work and how the management should handle downturns), lack of trust (employees’ distrust in management), and workplace incivility (Newstrom, 2014, p. 290), all of which are present in Engstrom. Workplace incivility pertains to the lack of respect in the organization (Newstrom, 2014, p. 290). Consequently, unresolved conflicts have diverse individual and organizational impacts. Fusch and Fusch (2015) studied leaders' conflict resolution strategies in the production line and learned that poor conflict management contributed to lower productivity and performance. A manager who cannot resolve intrapersonal clashes and identify work conflicts can indirectly contribute to displace organizational performance and morale

    Read More

  • Effective Communication

    1853 Words  | 4 Pages

    Communication is considered to be a two way process, which involves at least two people sharing information (Higgs, Sefton, Street, McAlister & Hay, 2005). It can occur through speech or vocalisation (e.g. crying), non-verbal cues such as facial expressions, gestures, eye contact and through written or other material forms such as pictures (O’Toole, 2012). Communication is considered effective when the intended meaning of the conveyed message is received and understood by the both parties and a point of common understanding is reached (O’Toole, 2012). The goal of effective communication between an Occupational Therapist (OT) and a client is to ultimately deliver an intervention that creates positive participation in occupations that in turn leads to an improvement of health and well-being in the client. This goal is best achieved through the application of client-centered practice, which is accomplished by the development of both mutual understanding and a therapeutic relationship (O’Toole, 2012).

    Read More

  • Conflict Resolution

    1336 Words  | 3 Pages

    workplace include greater total resources, greater knowledge band and a greater source of ideas. However, these advantages can also bring on conflict within teams and the entire workplace. Varney (1989) reported that conflict remained the number one problem within a large company. This was after several attempts were made to train management in conflict resolutions and procedures. However, the conflict remained. The conflict possibly remains because the managers and leaders did not pay attention to the seriousness of the issue. In order to maintain an effective team, leaders and team members must know and be proactive in the conflict resolution techniques and procedures.

    Read More

  • Interpersonal Communication Case Study

    1237 Words  | 3 Pages

    People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures

    Read More

  • Essay On Barriers To Effective Communication

    1181 Words  | 3 Pages

    I graduated from butte college in 1997 with an AS degree in Licensed vocational nursing. I later decided to further my education in nursing and returned to college, I graduated with an AS degree in Registered nursing in 2002 from butte college. I am currently attending Pacific college to earn my BSN degree. Right after I obtained my LVN license I went to worked at Oroville hospital, I worked for Oroville hospital for one year, then I decided to make a change and I went to work for California Forensic Medical Group which is a subcontracted company for the Butte County jail and I have been there ever since. I am married and have 4 boys and 2 dogs. In my spare time I love to ride my Harley.

    Read More

  • The Importance of Effective Communication

    628 Words  | 2 Pages

    Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.

    Read More

  • Essential Skills and Qualities of Managers

    1244 Words  | 3 Pages

    The knowledge managers need to possess is technologically inclined and globalized. Effective management can enhance a company’s performance by contributing to employee and customer satisfaction, productivity, and development (Noe, Hollenbeck, Gerhart, & Wright, 2010). The first skill for managers to understand and practice is communication, because it is the foundation for all actions in the workplace and it allows the supervisor or manager an opportunity to build relationships with the overall workgroup without alienating anyone in the work environment (Roper, 2005). As a manager, it is very important to be able to communicate effectively. As Robert Kent, former dean of Harvard Business School, has said, “In business, communication is everything” (Blalock, 2005).

    Read More

More about Negative Impacts Of Effective Communication

Open Document