Identify how one problem led to another in this conflict (i.e. how the conflict escalated). Explain what measures could have been taken to stop the conflict from escalating. Evansdale Realty taken over the management of a small block of flats in Evansdale Height. Kate the property manager by call by Bob. Bob being a tenant of the unit, a few weeks back he badly damaged the car park roller door, it was now jammed in the raised position and couldn 't be lowered.
This incident happens under the old management. Bob tried to get the previous managing agent to get the door repaired but had no success. On the day Bob reported the damaged roller door to Kate, she contacted two companies to repair it. First one said the dent can be repaired but the
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1. Tenants at Evansdale heights – They are involved and affected because they live tat Evansdale height, and they park their cars or vehicles in the garage. Now that the door is damaged and cannot be closed, it is unsecured which affect their safety and well-being
2. Bob – Bob is involved because he is a tenant at Evans Heights, and because he caused the damaged to the garage door. It affects him because the door can 't door thus causing the car park to be unsecured. Also it affects him because he was the one which caused the damage, he is responsible for the damage. Meaning he would have to pay for any damages. He could be responsible for George 's camera equipment being stolen that would all depend on how the situation goes for who is responsible for what.
3. George – is affect/involved because he is a tenant at Evans height, also his car was broken into over night and his camera equipment were stolen, he is now blaming Bob and Evansdale realty for leaving the car park unsecured and not getting the door fixed.
4. Landlord – is affected/involved because it is her property and garage door that has been damaged. She has responsibility to the tenants and the
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I would explain one solution to him, that the landlord 's insurance would cover the damage to the door, and his stolen good. I would also explain to him that there would be no need to take the matter to consumer trader and tenancy tribunal as the problem can be solved in a civil matter. Bob is responsible for the damaged door, the previous property manager is also responsible for not taking responsibility and fixing the door, causing it lead to further problems.
Question 3
What information would you advise Sarah to include in the company’s policy and procedures manual relating to client complaint and dispute resolution as well as guidelines for employee conflict and dispute resolution strategies?
It is essential that the conflict management procedures are clearly communicated to all staff as part of the overall procedure of implementation. Management should communicate these new policies as part of the overall improvements made to the organisation’s policies and
Managers and associates continually face conflict in the workplace. Using the five conflict resolution styles and knowing when to use them makes resolving differences easier.
This is a complex case, involving multiple parties and several variables that need to be examined thoroughly. The parties mentioned include Knarles operator of the facility maintenance company, his son Barkley, their employee, a licensed plumber, and Mr. Chetum. Although in the end Chetum is suing the facilities maintenance firm for a breach of contract, all factors must be examined to determine proper fault.
After a regular customer mixed up the cellar door to be the gentlemen’s toilets and after opening it fell down the concrete steps to his death.The man stayed undiscovered to anyone as the owner was away to attend a programme on wellbeing and security. The prosecution contended that the owner of the pub was culpable, notwithstanding him not being available at the time of the occurrence, as he had not put enough cautioning signs nor he did lock the cellar door. The court held that the defendant could have made obliged measures to diminish the crossing of customers through the basement door, which was just a step from the ladies’ restrooms. This was a fair instance of gross negligence manslaughter as there had been few incidents of clients being confused between the cellar door and the toilet door. Moreover, when the defendant had begun the business in 2009, he was mindful that the cellar door could be risky for customers coming to the
Duty: The general rule for premises liability is that there is a duty to keep the premises in reasonably safe conditions. Vicky was a trespasser on the land because she had no express or implied consent to be there. In light of this relationship, because Vicky was a trespasser, under the traditional common law categories, there is no duty but to not willfully or wantonly harm the trespasser.
Miller fell down the stairs he hopped back up stairs to have his neighbor, Brooke Thomas, take him to the hospital where he received his medical report. When Mr. miller talked to his landlord, Charlotte Smith, who was sympathetic, but denied any responsibility for Mr. Miller’s injuries. When he contacted his insurance agency they would not pay for his visit to the emergency room, or his physical therapy. Due to his absence from work he needed to take out a loan for four hundred dollars at six percent interest in order to cover his rent. He is now looking for compensation for his missed, loaned money used to pay rent, the expenses for his medical bills not covered by insurance, and steps toward proper safety measures to be installed in the stairwell. (Client
MS. Petersons resides in a two-bedroom ranch home on the North Side of Chicago. Her home is on a very busy street. The home is nicely furnished. There were no visible safety hazards observed or reported. All of the utilities were operational. home is nicely furnished.
Pa’s spouse seems to care and seems to be involved with Pa's care and well-being, as well as monitoring. Pa’s spouse and Pa both expressed a desire to locate more adequate housing, as Pa's current home consists only of a rented room and shared kitchen with three other units. The building has an older wooden staircase to enter their rented room and appears unable to support a stair ride. No obvious hazards or security issues were apparent, but their home is very small space with obvious structural issues for Pa in terms of entry into the home no railing outside and indoor
To start off, Nick Carraway is responsible for the death of Gatsby. During the harmonious relationship with Jordan Baker, Nick displays tolerance of Jordan Baker’s dishonest behavior and considers her dishonesty as incurable. Nick expresses his thought to Jordan by saying, “It made no difference to me. Dishonesty in a woman is a thing you never blame deeply ” (58). However, Nick’s forbearance of woman’s dishonesty develops, and his tolerance of dishonesty reaches an apex. Nick soon covers and hides the origin truth of Myrtle Wilson’s death, and he lets Gatsby assume the responsibility of Myrtle’s death. The next day, Nick sees the abandoned corpse of Jay Gatsby at his pool. After the death of Jay, Nick hides the secret of Myrtle’s death from Tom, but displays his disappointment toward Tom. If Nick had told anyone that Daisy was driving the car, George would not have shot Gatsby. Nick Carraway’s wrong decision that was not to tell anyone Daisy ran over Myrtle has led the Gatsby’s death. Moreover, Carraway’s wide tolerance has not prevented the death, but caused it. He is respo...
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Upon arrival, we made contact with outside the apartment with Brimley, Shawndia DOB 11/16/80, who related that her neighbor who was identified as Smith, Debra L DOB 08/26/53 was banging on her door. Shawndia related that she was drinking with her friend, who was later identified as Magitt, Robert Lee DOB 03/27/55. Shawndia related that Robert is the maintenance man for the building and he fixed the toilet in her apartment. Shawndia further related she was repaying him with some beer.
What occurred in this case was that in a new build factory there had been inoperative flooring set and the claimants in this case lost money due to the flooring having to be reset again. In this case the claimants were in contract with the builders who laid the floor but decided not to sue them but to sue the sub contractors for their negligence because they were present when the builders and claimants were at meetings when discussing the flooring. Similarly, to the case Anns v Merton London Borough Council [1978] the court allowed the claimants to sue the defendants for their financial
They are three people that are responsible for Jay Gatsby’s death. One of them is directly to blame, since he pulled the trigger. The other four took part in this murder. The one who pulled the trigger was George Wilson. George was really emotional because of his wife’s murder. George really loved his wife, and he was really in grief. George thought that Gatsby was myrtle lover. He said “It was the man in that car. She ran out to speak to him and he wouldn’t stop.”(Fitzgerald159). George thinks that Myrtle knew the owner of yellow car. Since Wilson had found out about the offer, he must have thought that Gatsby was driving the car and ran over Myrtle, when in reality was innocent. George should have found out who was driving the car rather than who own it. George killed Gatsby because of lie told by Tom Buchannan.
If you are the injured party of a crime, you report it to the police
Identify the different conflict episodes that exist in this case? Who was in conflict with whom? 3 points
Lundine, Susan (1998) Management consultants offer conflict resolution advice. Source: Orlando Business Journal, 01/23/98, Vol. 14 Issue 35, p15, 2p, 1 chart, 3bw. Available: www.wls.lib.ny.us/databases/ebsco.com 06/10/99