Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Diversity of importance to managers
The impact of diversity on organizations
Managing diversity in organisations in Principle of management
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Diversity of importance to managers
Executive Summary
When Wolfgang Keller took over as the managing director of Konigsbrau-Hellas A.E, a Greek subsidiary of Munich based Konigsbrau A.G, he created a culture of camaraderie and emphasized the strengths of the distributors by providing them heavy support and services. The company promoted personal interactions between sales force and distributors and encouraged after hours and weekend get together. Dimitri Petrou was hired as the commercial director in charge of sales primarily because of his experience and maturity. His reserved personality and distant management style has created conflict between them him and Keller. The conflict became somewhat aggravated when Keller wrote his appraisal. He claimed that Petrou was ineffective in his role and lacked the personality to maintain personal contacts with customers and sales force. Petrou countered that Keller was a micromanager and often interfere with the sales and marketing functions.
This case demonstrated how difference in management style, personality and culture can result in conflict. It also showed why managers have to learn how to trust his subordinates and offer constructive criticism in order to be effective and that appraisal system can have a negative effect if not conducted properly.
The analysis of this case resulted in the following recommendation:
1. Provide more empowerment to the directorate.
2. Re-evaluate the appraisal system.
3. Nico Chorafas as the Sales Director working under Dimitri Pterou
4. Dimitri Petrou to take over Marketing
Background
Konigsbrau-Hellas A.E.is a Greek subsidiary of a Munich based Konigsbrau A.G. which was known as the best managed and most profitable brewers of premium beer in the world. Its worldwide sales were ...
... middle of paper ...
...xperience as commercial director from multinational companies. Keller understood his strengths and weaknesses but failed to take advantage of the good and correct the bad in a constructive way.
Petrou’s personality may not fit, with the requirements of his title being in charge of sales, in a culture that the company’s Greek subsidiary was promoting. This was a culture of camaraderie within the company with strong service and support to the sales force and distributors. But Keller has to understand differences in cultures and personality and cannot assume same mentality. As a manager Keller has to learn how to utilize his resources properly and deal with conflict constructively and tactfully. The evaluation system can be a powerful tool for personnel motivation and development if properly utilized but can do the opposite and create animosity if not fully understood.
After thirty years as Chief Executive Officer (CEO) at Fortuga Artisans, Peter Fortuga is retiring from the company he started to manufacture home decor. As a result, the company conducted an extensive search and found an ideal candidate Doug Jeffers. However, two years into his tenure as CEO Jeffers and Fortuga experienced a high turnover rate with numerous key resignations. During a resignation of his executive assistant, the employees and managers at Fortuga determined Jeffers is the cause of the organizational concerns. Consequently, Jeffers became introspective, and he questioned his ability to lead. In fact, Jeffers would be astute to conduct a personal assessment of his leadership style, capabilities,
In the beginning of the young man’s search, all the managers he met fit into one of two categories: stern managers or humanistic managers. People in each category were proud of their own style of managing, even if it fell short in certain categories. Usually, the hard-nosed managers had no trouble pleasing his superiors, but had more trouble with his subordinates. A common pattern with the humanistic managers was that their employees
The innovative approach to employee reviews provided by Martinez creates a positive way to evaluate employees’ strengths and weaknesses. The process promotes open conversations, enhanced by the Socratic Method, to generate enthusiasm in both the manager and the subordinate. The fear of negative reactions becomes almost nonexistent because of the collaborative dialogue. Martinez successfully created a performance evaluation system that takes the dread out of employee evaluations.
The performance assessment and appraisal forms are crucial within the performance management system (Aguinis, 2014). However, the appraisal form within the case study provided is designed for the supervisor’s use thus missing one vital factor throughout the entire process, employee participation. Thus, questioning the validity and reliability of the process. This is especially concerning as the bottom 10 per cent of employees are being fired and the top 20 per cent are being rewarded with $5,000.00 based on what their supervisor records on the form without consultation with employees. Thus, supervisors may not provide accurate scores as they do not have to justify their responses (Aguinis,
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
...the changes that were made could give a guarantee for the long-time prosperity. Schenck made a huge work, which could not be made by the founders, but these improvements were largely associated with the industry as a whole. Managerial changes of the firm tightened the inside control and helped to pursue new goals. However, technology was moving forward as well as the taste and the demand of the public. In such circumstances the right management of the company was no longer enough. The company had to adapt to the rapidly changing industry and be able to compete with other big players.
...d learning styles (Bono, 2004). Similarly, not all managers face the same organizational environments and demands. Therefore, one must take all of these factors, which are experiences, traits, working styles, attitudes into considerations to determine the future of a particular manager. Although, in reality, it may be hard to determine these since we do not know the extent to which we are able to determine the successfulness of one manager. However, in most organizations, interpersonal, administrative, work focus, and emotional stability are the biggest factors to determine leadership effectiveness (McCormack, 2002). In addition, it is also correct to say that one of the reasons that cause managers to be unsuccessful is stress. Although stress seems to be a huge factor in a working environment, it is actually only a small factor in our determination in this case.
Not all strategies “fit” within the companies activities, some are hit and misses such as when Stewart placed Charles Koppelman to the board, where “he became chairman of the board in 2005, where he negotiated a paid consulting arrangement for himself. He was viewed as enabling Stewart’s self-regard as much as tending to th...
Leadership is the glue that binds any business together, identifying and understanding your type of leadership style can ultimately aid you in becoming a better leader in your professional career. A successful business cannot function without leadership therefore this is a crucial aspect of internal employee development for businesses striving to stay relevant in a crowded marketplace. In addition to recognizing your leadership style every leader needs to look to them and identify what type of personality they have. By becoming an informed business leader you will gain trust and respect of your team to guide them into the future and maximizing potential growth. Throughout this paper I will identify my leadership style and also personality type and how it has affected my personal career growth. Identifying these conclusions is extremely important in crafting company culture.
In different industries, there are companies that operate for a purpose, but the bottom line is the management style between supervisors and subordinate can break or make an organization. Organizations and businesses have to run their management a certain way in order to motivate their employees. The main type of organization management is the Classical Theory which contains Theory X. There are five key employee conflict management styles. Building relationships between employees and managers is crucial for an organization to function and execute their purpose whether it is to provide a service or product. Both theories and conflict strategies were present in the film “Office Space” to demonstrate the negatives of corrupt management and ongoing conflicts which were not resolved that led to destruction.
Low and medium level performers improved and high performers reduced over time. It is due to supervisors who received evaluation were no more likely to improve performance than managers who did not receive feedback; people who gave themselves higher self-rating than the ratings their subordi...
"Expert power comes from one’s experiences, skills or knowledge"(Abudi). Jack had been at GE right out of college. When he took position as CEO at GE employees knew that he had the skills and knowledge to do the job. This was a culture change, because employees were use to the bureaucracy of outside executives who tried to run a business they knew nothing about. When Jack took the position this was very inspirational and
Organizations that have a cultural that is working within the organization can build off of that positive energy. The cultural of an organization is built from the employees (including managers) and as more of the employees start to feel the same way the culture begins. This is also true in terms of a negative culture. If the employees are not in sync with the managers, other employees and the overall mission of the organization that can mean a slowdown in production. A powerful concept noted by Eide and Allen (2012) is that to have a positive reform leadership involvement is required and without it, change will be difficult.
Corporate culture is the shared values and meanings that members hold in common and that are practiced by an organization’s leaders. Corporate culture is a powerful force that affects individuals in very real ways. In this paper I will explain the concept of corporate culture, apply the concept towards my employer, and analyze the validity of this concept. Research As Sackmann's Iceberg model demonstrates, culture is a series of visible and invisible characteristics that influence the behavior of members of organizations. Organizational and corporate cultures are formal and informal. They can be studied by observation, by listening and interacting with people in the culture, by reading what the company says about its own culture, by understanding career path progressions, and by observing stories about the company. As R. Solomon stated, “Corporate culture is related to ethics through the values and leadership styles that the leaders practice; the company model, the rituals and symbols that organizations value, and the way organizational executives and members communicate among themselves and with stakeholders. As a culture, the corporation defines not only jobs and roles; it also sets goals and establishes what counts as success” (Solomon, 1997, p.138). Corporate values are used to define corporate culture and drive operations found in “strong” corporate cultures. Boeing, Johnson & Johnson, and Bonar Group, the engineering firm I work for, all exemplify “strong” cultures. They all have a shared philosophy, they value the importance of people, they all have heroes that symbolize the success of the company, and they celebrate rituals, which provide opportunities for caring and sharing, for developing a spiri...
Over the past hundred years management has continuously been evolving. There have been a wide range of approaches in how to deal with management or better yet how to improve management functions in our ever changing environment. From as early as 1100 B.C managers have been struggling with the same issues and problems that manager’s face today. Modern managers use many of the practices, principles, and techniques developed from earlier concepts and experiences.