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Employee empowerment in the workplace
History of walmart case study
Employee empowerment in the workplace
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History of Walmart: • Sam Walton opened the first Walmart in 1962 in Rogers, Arkansas. Walmart operates over 11,700 retails in 28 countries (4,300 stores in the U.S.). What products/services do they produce: Walmart offers a variety of services, including retail goods, pharmacy, financial, wireless and photo lab services. It also offers online services on Walmart.com, which includes free shipping on eligible items that total more than $49. Volume of sales & revenue: “For the year 2017, the fourth quarter total revenue was $130.9 billion, an increase of 1.0%. Net sales at Walmart International were $31.0 billion, a decrease of 5.1%. E-commerce growth at Walmart U.S. was strong as sales and GMV increased 29.0% and 36.1%, respectively, including …show more content…
They employ approximately 2.3 million associates around the world (1.5 million in the U.S. alone). 100 million people shop at Walmart stores every week. Eighty percent of American shoppers visit Walmart at least once annually to shop for items. Households that make between $35k-$50k make up the greatest percentage of Walmart’s customers, accounting for over 20% of total shoppers. Customer information: Walmart’s target customers are people who want to save money every day. They receive great prices and exceptional customer service. The people who work hard for their money, living from paycheck to paycheck are the ones who are benefiting the most from Walmart’s pricing. They can also appreciate the quality of products purchased at the retail giant. Channels of distribution used: Walmart has large brick and mortar chains and started online e—commerce business. Customers can shop by their near Walmart store or visit their online website. Walmart began with the goal to provide customers with the goods they want whenever and wherever they want them. The company then focused on developing cost structures that allowed it to offer low everyday pricing. Walmart arranges with such organizations to sell their goods directly to them, instead of through wholesalers. The company is able to influence retailers solely because of their own capability in handling distribution …show more content…
State and discuss the company mission statement: Walmart’s mission statement is “Saving people money so they can live better.” Consumers save money through Walmart’s low selling prices. It talks about improving consumer’s daily life by selling quality products around the globe. 2. State and discuss the company vision statement: Walmart’s vision statement is “To be the best retailer in the hearts and minds of consumers and employees”. Walmart’s vision statement points to the minds and hearts of the people that matter most to the business such as the consumers and employees. The company has influenced the minds of consumers and employees based on financial benefits. Employees earn wages, while consumers save money through Walmart’s low prices. 3. State and describe the philosophy of the company: The management philosophy of Walmart is defined by its constant commitment to price leadership and product variety. Walmart shoppers are provided with an experience by having Walmart Neighborhood market stores for their grocery and pharmacy needs. Customers can shop additional items including top toys, gifts, electronics and home decor on Walmart.com through Walmart pickup, which will offer free shipping to the Springfield Walmart Neighborhood
Wal-Mart was conceived and founded by Sam Walton in 1962, at Rogers, Arkansas. Sam Walton started with just a few small variety stores, funded with borrowed money. His goal was to provide affordable products to the public to make life easier. After his success with the first few stores, Sam Walton borrowed more money to build more stores, creating the Wal-Mart empire as we see it today. The retail giant proves its stoic presence in our lives with its $401 billion sales for fiscal year 2009.
"Wal-Mart Stores, Inc. is the world's largest retailer, with $285.2 billion in sales in the fiscal year ending Jan. 31, 2005. The company employs 1.6 million associates worldwide through more than 3,700 facilities in the United States and more than 2,400 units in Argentina, Brazil, Canada, China, Costa Rica, El Salvador, Germany, Guatemala, Honduras, Japan, Mexico, Nicaragua, Puerto Rico, South Korea, and the United Kingdom. More than 138 million customers per week visit Wal-Mart stores worldwide." (Walmartfacts.com)
The first Walmart was opened in Rogers, Arkansas in the year 1962 by a 44-year-old man by the name of Sam Walton. When he first envisioned Walmart, Walton believed that a successful business could be built around offering lower prices and great service. Despite his retail rivals laughing at his supposedly unsustainable business model, the company became hugely successful, and its success exceeded even Walton's expectations. The company went public in 1970, and the proceeds financed a steady expansion of the business. Today, Walmart is the largest retailer in the world, as it has 8,500 stores spread across 15 countries and annual revenues of $400 billion dollars. Moreover, Walmart is the
Wal-Mart Stores, Inc. operates retail stores in various formats around the world. Wal-Mart is committed to growing by improving the standard of living for our customers throughout the world. Wal-Mart earns the trust of its customers every day by providing a broad assortment of quality merchandise and services at every day low prices while fostering a culture that rewards and embraces mutual respect, integrity, and diversity. In 2006 the net sales were $312.4 billion versus in 2005 were $285 billion.
Since 1962 and the beginning of the discount retailer market Wal-Mart has been ahead of the retail game. By 1967 there were 24 Wal-Marts that had grossed 12.6 million dollars. In just 7 years Wal-mart had spread into 9 states. By 1979 Wal-Mart was the fastest store to reach a billion dollars in sales. In 2005 Wal-Mart has 3,800 domestic stores along with 3,800 stores internationally, and had made over 312 billion dollars. As you can see the Wal-Mart empire has grown monumentally. To move into this segment of the market would be tough.
By keeping their prices low, Walmart can easily pass that savings on to their customers and in return, their buyers are able to have a higher income and can spend their money on more products, preferably Walmart’s.
Walmart is one of the most successful franchises of all time and continues to take fire from multiple angles, whether it’s about the costing of jobs, the wages, the health insurance, the small business destruction, or the environmental impact, but can always back itself up by negating those claims with facts that proves that it is beneficial to the community.
“Our competitors are better because Wal-Mart exists” stated by the chief financial officer of Wal-Mart. Wal-Mart is a retail store, which provides groceries, electronics, household appliances, and high quality items to consumers. The retail chain has made a household name within every house by selling products all over the world at a bargain price. Wal-Mart’s strength and pace of growth contributed to a retail store in every city and state across America. Wal-Mart is a powerful conglomerate, which contributes to businesses and people on a global scale through supporting the economy, creating jobs, and bettering the lives of millions.
It’s the largest private employer in USA. And every year approximately of 93% shopping is done from Wal-Mart in America.
Although Wal-Mart does not have a formal mission statement, listed below are their main components.
“Save money. Live better” – company’s motto set by the top management to express Walmart’s mission. Walmart strive to provide lower prices of products compare to other retailers like Target. By providing lower prices, Walmart can gain more sales and generate more profits besides gaining more market share.
Currently, Wal-Mart does not have a formal mission statement, but its main mission can be tied to its (3) basic beliefs which are Respect for the Individual, Service to Customer, and Strive for Excellence (www.walmartfacts.com). Thus, based on its core values and beliefs, Wal-Mart’s mission is focused on providing exceptional services and "everyday low prices" to its customers.
Today Wal-Mart servers around 130 Million people world wide and it has employees over 1.3 million people across the globe. They have been increase in growth of sales over 11% which amounted $6.4 billion US dollars. The earnings of the Wal-Mart are far ahead of its French competitors Carrefour although it is having its branches in 32 countries it earning and saving far behind. With wide range of suppliers the Wal-Mart has it has been one of the successful retail chains in the world today.
In 1970, Sam decided to take the company public which helped raise capital for the company to expand into new areas and markets. Within ten years of the first Walmart opened doors, the company had grown to fifty-one stores generating seventy-eight million dollars in revenue. The rapid growth of Walmart was not only due to the products and services they offered, but due to Sam’s associates. He shared his vision of the company with them and recognized them as his business partners. Mr. Walton’s excellent work ethic formed the foundation on which Walmart is built today.
Wal-mart has a reputation for caring for its customers, of course their employees, and for the prospective public. So Wal-Mart can be an industrial leader for the world of shoppers with an eye for lower affordable prices, company decision makers would continue it's systematic strategies that it's founder and president established years ago. Sam Walton believed in three guiding principles in his strategy planning they were to provide the customer with good value and service, to have a good relationship with its associates, and to be involved with the community.