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Case study report on vertical integration
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Vertical integration inquires a business to have control over the steps within their supply chain (Lin, Parlaturk & Swaminathan, 2014). To remain competitive with other entertainment subscription services, Netflix is developing original programming material to maintain current subscribers and attract new ones (Ferrell & Hartline, 2014). Developing their own programming gives Netflix control over the content, licensing rights and marketing opportunities within. As of 2012, Netflix had designated $75 to $100 million of its budget to attracting new subscribers based on original programming that they had created (Ferrell & Hartline, 2014). Netflix has been highly successful with their original programming being nominated for many awards and
very popular amongst viewers. Continuing to develop their own programming to include original series, movies, and documentaries is a great way for Netflix to ensure their own future success without having to rely solely on licensed material from other media outlets. Offering their own material would allow Netflix the liberty of only financing the production of the material instead of having to pay licensing fees upon renewal. Netflix programming and other subscription services take up a great amount of internet usage globally (Randhawa & Kumar, 2008). If Netflix were to acquire their own piece of the internet infrastructure, they could maintain their traffic without added fees on the internet usage (Weber, 2010). As services continuously increase in prices, Netflix would no longer be at a disadvantage when it came to negotiating with the infrastructure providers and would have their own access dedicated to their media service. Eliminating external fees that Netflix has no control over and bringing these internally, will help to reduce the cost of operating the services and allow them to bring more services and original programming to the customer.
Despite the interference that VOD has created, Cineplex’s products and services are on another level compared to the broadcasting companies. Furthermore, the main income of the company comes from the services and the concession stands. Even though watching high quality movies and series is made possible because of VOD, the
After watching Charlie Rose’s interview with Jim Collins; where Collins explains his recent book How the Mighty Fall, presented me with an opportunity to reflect over recent companies that were staples in my childhood and early adult memories and now are non-existent. In this paper, I will look, analyze and relate Blockbuster Video and their history to Jim Collins’ five stages of an organization.
This is how Netflix is effectively using its competitors to leverage lead generation to the next level.
§ There are a large number of substitute products. Netflix is in the business of providing personal entertainment at an affordable cost. Since any other form of entertainment is considered a substitute, Netflix?s industry is in direct competition with all other forms of entertainment, whether it be reading, physical exercise, regular television, etc. If trends in popular culture move away from those related to movies, revenues may be affected.
The average Blockbuster store carries roughly 1,500 movie titles. Netflix carries more than 12,000 titles. It has movies that you can't find anywhere else. And Netflix uses collaborative filtering technology to send you emails that alert you to movies that you might otherwise never consider. Netflix saw the video- and game-rental market moving to DVD and built its business around that trend. Netflix doesn't rent videocassettes, only DVDs (in part because they're lighter and cheaper to mail). Netflix was able to identify and implement a strategy fo...
As advance technology of fiber-optic developed and is on the rise, everyday there is another story about entertaining movies on demand and streaming online is with ease. Those developments which let movie’s viewers sit in the comfort of their home or anywhere with access to the internet can stream instance movies with a push of a bottom. They no longer need to make a trip to the movie’s stores for movies rental and return, so that is why movie shops fail and filed for bankruptcy bring a symbolic close to the “let’s go rent a movie” era. Blockbuster LLC, formerly Blockbuster Entertainment Inc., both owned and franchised American-based giant provider of home movie and video game rental services through video rental stores, later adding movies by mail, streaming online and video on demand. Due to the peak of fiber-optic and competition from companies such as Netflix, Redbox, and GameFly, Blockbuster became the victim of digital media and filed for bankruptcy on September 23, 2010 due to significant lost in revenue.[3]
The idea inspired Reed Hastings and Marc Randolph, and then they founded Netflix in Scotts Valley, California in 1997 (Netflix, 2014). The company comes into play by developing a subscription-based streaming platform for movies and television shows. Unlike the traditional movie rental businesses such as Blockbuster and Redbox, Netflix’s innovation offers service via Internet, and it does not have any physical stores but instead delivers DVDs through postal mail in the U.S. Since then, Netflix has become the world’s leading internet television network with constant growth of customers to over 48 millions members in more than 40 countries in the North America, Europe, and the Latin America (Netflix, 2014). In this analysis, the main focus is examining the current market environment for Netflix. It identifies the type of market structure that Netflix is currently competing. The analysis also expands on the competitions, product differentiation, pricing strategy, and measuring the level of easy entry-and-exit.
The loyalties Netflix has is to its subscribers and the founders are loyal to each other. First and foremost Netflix must remain loyal to its customers because that’s where revenue comes from. Without the millions subscriptions Netflix could possibly be out of business like Blockbuster. However Netflix knew subscribers is what keeps the company popular and they remained loyal to them. In an article titled ““I messed up,” Netflix CEO says” written by the CNN Wire staff Reed Hastings said “I messed up, I owe everyone an explanation." Hastings knew in the end Netflix’s wouldn’t prosper if the subscribers wouldn’t back his and Randolph’s decisions. Lastly, Hastings and Randolph must remain loyal to one another because they are co-owners of a big time company. They must trust and have faith in each other so they can both make the company the best it can. Loyalty in co-ownership is significant because if feuding begins it could hinder Netflix
Companies like Amazon and Netflix are very effective in predicting what customers normally buy and watch. Knowing what your customers are or are not buying will allow you to position products that they are statistically likely to purchase based on recent transactions and activity. This is a powerful tool for Netflix because it keeps users engaged and actively using the service but also allows them to tailor their investments in content towards items that are more likely to keep users active on their site.
The definition of corporate culture is the beliefs and behaviors that determine how a company 's employees and management interact and handle outside business transactions (Fisher). A culture of a company can very it can be fun and relaxing or uptight and all about business what ever it is the way the company does everything from how they sell their products to how you are expected to work . A lot of people think of Google when they think of place that has good employee culture, but all the extravagant things that they offer doesn’t mean that that is the only thing that makes for a good employee culture. For example the human resource department at Netflix is more typical not offering any nap times or special foods but it offers things on a
The video rental industry began with brick and mortar store that rented VSH tape. Enhanced internet commerce and the advent of the DVD provided a opportunity for a new avenue for securing movie rentals. In 1998 Netflix headquartered in Los Gatos California began operations as a regional online movie rental company. While the firm demonstrated that a market for online rentals existed, it was not financially successfully. Netflix lost over $11 million in 1998 and as a result significantly changed the business model in 2000. The new strategy included focusing on becoming a nationally based subscription model and focusing on enhancing the subscribers experience on their website. The change in strategic focus has allowed Netflix to grow into the largest online entertainment subscriptions service in the United States with over 6.3 million subscribers (Netflix).
After receiving a ridiculously high fee for returning a movie late, Reed Hastings said that there had to be a better way to rent and watch movies and TV shows from the comfort of their own homes. Hence, in 1997 Reed Hastings and Marc Randolph, a software executive, co-found what is known today as Netflix, “the world’s leading internet subscription service for enjoying movies and TV shows,” (Netflix, Facts). The purpose of this paper is to the process of exchange between Netflix and their customers, as well as Netflix’s approach to relationship marketing and how this marketing technique has helped Netflix leave their competitors in the dust when it comes to customer satisfaction.
Reed Hastings, co-founder of Netflix headquartered in Los Gatos, CA, began the company’s operations in 1997 after receiving an enormous late charge from a movie rental he returned long overdue. However, Hastings had the desire to be different than traditional movie outlets; whereas, customers had to drive to the location, pay a certain amount for each movie they rented, and were given a deadline in which to return the movie. Instead of using a method established by other video markets “to attract customers to a retail location, Netflix offered home delivery of DVDs through the mail” which eventually led to a booming business towards streaming forms of entertainment (Shih, Kaufman, & Spinola, 2009, p. 3). Today, Netflix exists along with several competitors; however, offers the most streaming content available for viewing, and continues to grow its subscriber base both domestically and globally. Although, direct and indirect competitors, acquisition costs, and several barriers present a financial threat for Netflix, the company has managed to grow with the acclamation of partnerships, expand to international territories, and vastly increase its price in shares of stock.
When debating Netflix and movie theaters the factors to consider are convenience, variety, price, and the experience. These are the four most important factors, because people want the best quality that is the most cost effective. Through my research, I show that movie theaters have an unsurpassed experience associated with them, but Netflix is convenient, affordable, and has a wide array of programs.
As the firm moves forward, top managers must pay attention to staying unique to sustain a competitive advantage. Netflix does not own their content, nor do they have any tangible assets. Netflix is a part of a broad range of network users. As technology continues to grow exponentially, Netflix will have to be readily adaptive to change and innovation. Technology never stops growing and evolving, therefore, Netflix’s business platform should never stop growing and evolving. At the same time, they must be careful to remain user friendly and customer centric by keeping the technology at a level where users will not have to obtain a certain set of technological skill sets.