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Five stages of negotiation process
Explain the features and uses of different approaches to negotiation
Stages in the negotiation process
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This avoids all parties becoming embroiled in heated discussions or arguments, which not only wastes time but can also damage future relationships ("What is Negotiation? - Introduction to Negotiation | SkillsYouNeed," n.d.).
Our first mission is to bring the unions back together in order to discuss the issues at hand. Because they are already extremely upset, we have to give them a chance to cool down before we call another negotiation session. This is part of the cool down stage. Learning how to cool down and slow down by managing our feelings and /or pausing before reacting helps regulate our emotional responses to conflict (Runde & Flanagan, 2013, p.71). The unions will go back to their respective offices and start their discussions about what has taken place. Once we have the unions
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Concession bargaining is a method of collective bargaining that sometimes takes place when the employer is in distress. In this situation, the union may give the employer back a previous agreement in exchange for job security for the largest number of employees. For example, a union may give up paid time off in exchange for protection for layoffs ("Collective Bargaining - Definition, Processes and Examples," n.d.). Concession often refers to an agreement to do something, usually grudgingly, or as part of a compromise, in order to improve a situation ("Concession - Definition, Examples, Cases, Processes," n.d.). Concessions in negotiation involve relinquishing certain rights or a position in order to obtain something desirable from the other party. This give-and-take process, and the making of concessions, though reluctantly, are how deals are reached, and contracts are made. Experienced negotiators, which I feel I am, will need to approach the process knowing they will have to give something up in order to get something they want from the other party ("Concession - Definition, Examples, Cases, Processes,"
Distributive bargaining consists of two parties in competition to maximize their share of a limited resource. In distributive bargaining, the goals of one party are in fundamental and direct conflict with the goals of the other party (Lewicki, Barry, & Saunders, 2011). In the negotiation over the job offer at Robust Routers, the resources being distributed were the items in the bargaining mix. As the human resources director, my goal was to gain more by giving less, and Joe’s goal was to gain more by receiving more of the company’s resources.
Generally, the claims by the union are more persuasive than the counterclaims that were made by the company. This is because the union had credible arguments relating to the actual difficulties that the people were experiencing. For instance, the Union charged those who targeted the company through inappropriate labor approaches.
The documentary Final Offer (1985) covers the 1984 contract negotiations between the United Auto Workers Union (UAW) and General Motors (GM). The film follows head and chief negotiator of the Canadian chapter of the UAW, Bob White, as he attempts to negotiate a reasonable contract with GM management for the Canadian union members. In contrast to the films previously mentioned, opposition comes not only from management, but from union members and even the American sector of the UAW. During contract negotiations, the ability to strike is a significant bargain tool for the Bob White as it gives him power over the managers. As the contract negotiations begin to threaten American jobs, the main branch of the UAW threatens to pull strike authorization. Clearly, contract negotiations can be a complex procedure as many factions and conflicting interests prove to be a challenge. The film contains many other details relevant to the collect bargaining process. Fraundorf (1990) lists some of these
Fisher, Roger, William Ury, and Bruce Patton. Getting to yes: negotiating agreement without giving in. 2nd ed. New York, N.Y.: Penguin Books, 1991. Print.
During the Gilded Age activists tried improving the conditions of workers and the poor in many ways. In a few ways they were moderately successful but mostly philanthropists didn’t succeed. Between 1875 and 1900 the organized labor, overall, didn’t improve the position of the workers, making them unsuccessful.
Lewicki, R., Saunders, D.M., Barry B., (2010) Negotiation: Readings, Exercises, and Cases. 6th Ed. McGraw-Hill Irwin. New York, NY
After the Civil War, many ideologies developed into the United States of America. Some of these ideologies included the free labor ideology and the producerist ideology. Free labor endorsed the belief that by removing slavery, or any other kind of barrier, everyone had an equal chance to try to get wealth (Farless). The producerist ideology tried to stay to the customary view of society and it stressed the importance of viewing the community instead of an individual (Farless). With these two ideologies, they had an impact on labor. By believing in the producerist ideology, people would be staying with tradition, and that leaves no change for our world. Many laborers wanted change, which led to problems for the laborers.
Negotiations styles are scholastically recognized as being broken down into two general categories and those are distributive bargaining styles and integrative negotiation styles. Distributive bargaining styles of negotiation are understood to be a competitive type of negotiation. “Distributive bargaining, also known as positional bargaining, negotiating zero-sum, competitive negotiation, or win-lose negotiation, is a type or style of negotiation in which the parties compete for the distribution of a fixed amount of value” (Business Blog Reviews, 2011). This type of negotiation skill or style approach might be best represented in professional areas such as the stock market where there is a fixed goal in mind or even in a garage sale negotiation where the owner would have a specific value of which he/she would not go below. In contrast, an integrative negotiation approach/style is that of cooperative bargaining, or win-win types ...
The process of collective bargaining is where the labor union and the organization’s management negotiate their workplace differences in order to promote a positive working relationship ( Holley, Wolters & Ross, 2012). Both side have to go into the negotiations with the goal of having a positive and productive outcome of the bargaining process. If this is always goals then when future issues come up that have to be decided both side have a positive attitude and not on the defensive if there is a new labor dispute. The NLRA makes it a requirement for an employee to participate in the collective bargaining process with the labor union (McManemin, 1962). Both parties in the negotiation process have a duty negotiate employee salaries, work hours
Most of the common activities in our daily life present an opportunity to negotiate, whether or not we realise it. Meta-reflecting upon my negotiation experiences during the class and other activities have led me to identify few common themes. In this assignment, the two themes I will be discussing are (1) the importance of being clear on the strategic intent and big picture thinking, and (2) the importance of managing the negotiation process through understanding the various phases and visualising negotiation as a train journey.
Throughout American history, labor unions have served to facilitate mediation between workers and employers. Workers seek to negotiate with employers for more control over their labor and its fruits. “A labor union can best be defined as an organization that exists for the purpose of representing its members to their employers regarding wages and terms and conditions of employment” (Hunter). Labor unions’ principal objectives are to increase wages, shorten work days, achieve greater benefits, and improve working conditions. Despite these goals, the early years of union formation were characterized by difficulties (Hunter).
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation: Readings, exercises, and cases. New York: McGraw-Hill Irwin
A collective bargaining agreement collectively sets the terms on which an employer offers individual work contracts to each of its employees in the bargaining unit. A bargaining agreement, also herein referred to as a labour agreement, is a legally enforceable written commitment, which states the rights and duties of all parties involved. The labour agreement should be made in good faith and is intended to be observed and not violated. The National Labour Relations Act obligates employers and unions to bargain in good faith concerning terms and conditions of employment, including hours and wages. Like any normal contract, competent parties must enter into a labour agreement. However, a labour agreement is unique from other legal contracts in that there is no consideration involved and nothing tangible is exchanged. Many, but not all, unions require formal ratification of a new labour contract by a majority membership acceptance, which is determined through vote by the members. Until majority approval of those voting in a ratification election is received, the proposed labour contract is not final. While each labour agreement is unique to the needs of an organization and its employees, most agreements include five issues: (1) Management Rights, (2) Union Security, (3) Wages and Benefits, (4) Individual Security (Seniority) Rights, and (5) Dispute Resolution. Management Rights “Management” is the process of working with people and resources to accomplish organizational goals by making the best possible use of money, time, materials and people. The management process, when properly executed, involves a wide variety of activities including planning, organizing, directing and controlling. It is management’s role to perform all of these functions in order to maximize results.
Negotiation approaches are generally described as either distributive or integrative. At the heart of each strategy is a measurement of conflict between each party’s desired outcomes. Consider the following situation. Chris, an entrepreneur, is starting a new business that will occupy most of his free time for the near future. Living in a fancy new development, Chris is concerned that his new business will prevent him from taking care of his lawn, which has strict requirements under neighborhood rules. Not wanted to upset his neighbors, Chris decides to hire Matt to cut his grass.
Collective bargaining is the process in which employers and unions undergo a series of negotiations that include terms and typical of collective bargaining where both parties concur to conditions of employment. These conditions may include wages, hours, and working conditions (Budd 229).