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Conflict Management In The Workplace
Conflict Management In The Workplace
Organizational politics and power
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Thomas Green
Problem Statement:
Thomas Greens job performance has not been meeting the expectations from his boss, Frank Davis. In the first 5 months since receiving his new promotion, Thomas Green was given two poor performance reviews and now is in jeopardy of losing his job. Now, Thomas is faced with the issue of resolving a growing power conflict between him and his boss before it is too late.
Hypothesis 1: It may be that there is a current conflict in managerial traits that is causing a power struggle.
Frank Davis is a manger that relies heavily on day to day operational management and is extremely task orientated. When it comes to sales, Davis is dependent on data, and believes it is the best approach to use when selling. Green on the other hand is relationship driven, and thinks about big picture ideas opposed to daily tasks. With having different managerial traits, a power struggle of agendas was inevitable. Frank Davis is the direct manager of
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With Green just starting in the company, he lacks the managerial work experience and knowledge of the business. When hired by Shannon McDonald, Green was told, “I am hoping you compensate for your lack of experience by seeking out guidance from some of our more seasoned managers.” (Sasser,Beckham, P.3) Although, Green was instructed to seek help, he did not once seek advice from his manager, Frank Davis. Davis on a couple of occasions, had instructed Green on ways he could improve his performance, but the suggestions given to Green were ignored. Along with ignoring direction from his manager, Green also was openly criticized Frank Davis’s sales projections in meetings. With having no experience in planning and forecasting, it was in poor taste to challenge his manger about the projections. Instead of taking an opportunity to learn, Green has shown a “know it all attitude” that has made it difficult for Davis to manage
Serpico (1973) is a movie that reveals the true story of Frank Serpico who was the only honest cop in the New York police sector at his time. The film shows the realistic view of the corruption that was evidenced in the New York police and highlights the character of Frank as being honest and courageous. Although he started as an inexperienced cop, he later worked as an undercover officer and was determined to bust all the criminal activities especially the drug dealers and pushers. Unlike the other cops, Serpico refused to take any bribes from the wrongdoers. More so, he felt that the other officers were doing wrong by accepting bribes and wanted to expose the situation. The other officers were so corrupt that they collected more money through bribes than the salary they earned, a situation that did not please Serpico. His strong stand concerning corruption made his friends turn against him, placing his life in danger. The anti-corruption efforts of Serpico jeopardized his life at the hands of his colleagues. He was later transferred to the Narcotics Squad where he was shot by a drug dealer after his partners betrayed him by failing to support him. The cop was then rushed to hospital. The shooting made Frank deaf since it affected the brain, rendering
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He is not a good conflict manager; the example is that when he is dealing with Mr. Rod over some conflict he like to not talk as defensive way and frank is not a good negotiator e.g. when he was negotiating with Mr. Rod and asking him to support him by allowing him to use the senior operators in training to other junior operators on product plans the was unable in negotiating with him.
Tost, L., Gino, F., & Larrick, R. P. (2013). When power makes others speechless: the negative impact of leader power on team performance. Academy Of Management Journal, 56(5), 1465-1486. doi:10.5465/amj.2011.0180
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John A., 2009. Not Bosses but leaders, How to lead the way to success.3rd ed. London: kogan page.
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