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According to by Elizabeth Layman (2011) case study on Health Information systems (HIS), HIS departments have been experiencing significant changes due to the implementation of electronic health records and changes in healthcare delivery systems. The paper will highlight the principles of goal setting and job enrichment applied in this case study. It will also analyze the outcomes of job enrichment and the impact of job enrichment on motivation and communication in HIS departments.
According to the case study, “Leaders can examine their departments' alignment to achieve organizational goals at four different levels. In terms of scope, from most extensive to least extensive, these four levels are re-engineering, restructuring, work redesign, and job redesign.” The constant change in health care delivery systems affects HIS departments and it trickles down to employees. According to the case study, there must be a corresponding realignment of goals to match these changes in order to prevent adverse effects on employee performance. Health information managers must perform detailed analysis before an impending change to make sure it does not result in worker overload, which can create unrealistic and unachievable goals. All job related functions are goal oriented, and thus, any change of function must be accompanied with a relative change in goal. Goal misalignment can generate added stress and job dissatisfaction. The case study suggests that goals must be influenced by a thorough examination of sector changes, organizational changes, and employees' perceptions.
Job enrichment, in this case, is being applied as a job design tool for worker motivation. HIS employees have a centralized organizational structure, which implies that t...
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...and/or development at a satisfactory pay grade. If both the latter and the former are not fulfilled, job enrichment does not lead to motivation. Job enrichment gives more control to the employee, thereby, making an organization less centralized. This means that communication can be more bilateral as it opens up employee reporting channels. An employee who has more control over the nature of their work also will have the opportunity to communicate horizontally by giving input (ideas and suggestions) about their job design to improve efficiency.
Works Cited
Carpenter, M., Bauer, T., & Erdogan, B. (2009) Principles of management (version 1.0). Nyack, NY: Flat World Knowledge, Inc.
Layman, E., (2013), Job Redesign for Expanded HIM Functions. Retrieved March 11, 14. http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_049430.hcsp?dDocName=bok1_049430
What job re-design opportunities are available to foster a healthier and more productive workplace? In order to answer this question we adopt job and work design theory that will analyze her role and provide tangible solutions. The following three ¡®Job Design Approaches¡¯ will be explored: 1) Job rotation 2) Job enrichment 3) Teamworking.
In the American health care system, there are goals set for each individual and for the organization as a whole to be successful. The types of goals set can differ from short and long-term goals. Short-term goals is something that can be achieved in less than a year and long-term goals is anywhere from two to five years or something that will make a career last a long time (Merriam-Webster, 2014). Having goals set and using the virtue ethics theory can help with the decision-making proce...
In addition to feedback, goals have been found to be more effective when they are tied to employee evaluations. The results of employee evaluations typically carry great weight when it comes to raises, bonuses, and potential advancement. Tying these types of rewards to successful goal completion also improves performance and increases goal commitment among employees (House, 1971). Incorporating deadlines to specific goals is also attributed to elevated performance levels. The motivation levels of the employee increase to meet goals within set deadlines and receive positive feedback (Lunenburg, 2011). As organizations focus on employee satisfaction and motivation, goal setting will remain an important aspect of management practices. In today’s economy, organizations are competing for top talent and ensuring employee satisfaction among job tasks is an important piece of talent retention.
Walston, S. L., & Chou, A. F. (2006). Healthcare restructuring and hierarchical alignment: Why do staff and managers perceive change outcomes differently? Medical Care, 44(9), 879-889.doi:http://dx.doi.org/10.1097/01.mlr.0000220692.39762.bf
Robbins, S.P., & Coulter, M. (2009). Management (10th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Robbins, S. P., & Coulter. M. (2014). Management (12th ed.). Retrieved from: Colorado Technical University eBook Collection database.
The basic premises of the goal-setting theory is the relationship between how difficult and specific a goal is and people’s performance. We live in a goal-oriented society as people usually adhere to specific targets with a plan of action for guidance. Lack of accomplishment of goals leads to job dissatisfaction. Locke’s Goal-Setting Theory from 1968 has been a powerful way of motivating people and is often utilized in whole organizations to increase focus and productivity. The more specific and difficult goals are designed the more likely staff can achieve these goals as opposed to being too vague or easy goals. An organization should consider the five following principles of goal setting: clarity, goal difficulty, goal acceptance, goal specificity and feedback. Organizations that set clear and challenging goals and are open to honest feedback have a greater chance of achieving goals. According to Locke and Latham (2002), goal setting can be useful in predicting job satisfaction. Job satisfaction is an important attribute for employee productivity and commitment to the
Rodrigues, C. (2001), “Fayol’s 14 Principles of Management then and now: a framework for managing today’s organisations effectively”, Monclair State University, New Jersey.
Ghillyer (2011, p. 228) stated the importance of motivation is a factor that influences employee performance on the basis of their usage of their full abilities. Management professor Robert N. In this visualization, managers tend to put employee satisfaction as the basis of organizing strategies to improve employee motivation and compensation. This normally results to higher performance and less problems. Hence, following this issue as a base, more motivational theories have been introduced.
Information and Communications Technology (ICT) is reshaping the health care system in the United States at an accelerating rate. In earlier times US Healthcare system was more focused on intervention of diseases, but now it is moving more towards preventive approach and I see Health IT as the most important tool that can lead this change. I strongly believe that my professional goals, range and depth of my experience and knowledge is an asset and my enthusiasm for the field makes me an ideal candidate for the Master of Professional Studies in Technology Management (Health Information Technology) program at Georgetown University.
Upon review of the case study given, many conclusions can be made about job enrichment and job design. Motivation is key when attempting to inspire employees to achieve better, and higher quality work. It is very interesting to look at the case study in terms of what was learned in the textbook and see how the different theories of needs applied directly to the workplace. Managers have to acquire a vast arsenal of information on different personality types, how to inspire the many people under them, while at the same time keeping rewards for top achievers equal, and have to know the proper way to give feedback to the not so motivated types. Keeping things fair and consistent is key in the managerial field.
Based off of the gratification an individual contains towards their work is job satisfaction. The productivity could either be positive or negative while the relationship between the productivity and satisfaction may not be consistent. There are multiple internal and external factors of job satisfaction that can impact the behavior of an employee and engagement over time. The way the worker’s attitude concerning their field effects the performance they perform on a daily basis. One who is satisfied with the job they maintain, succeed at what they do. “It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity” (L. Bradshaw
Motivation can be one of the greatest and most important aspects inside a workplace, as it enables employees to find their incentive to work harder and achieve different types of goals. Motivation can be identified and accomplished by elaborating a job design that helps keep employees happy considering the different environmental factors of the integrative framework when applying organizational behavior. A formal definition states that job design “refers to any set of activities that involve the alteration of specific jobs or interdependent systems of jobs with the intent of improving the quality of employee job experience and their on-the-job productivity” (Kinicki 168). Job designs help structure jobs and the different tasks needed to accomplish
Essential changes in the world of management are being experienced in an arbitrary routine. To muddle through such changes, prominence is laid increasingly on individual proficiencies and outcomes. Changes experienced in technology and organization structures at work in recent times require managers and alternatively top officials to improve on their interpersonal skills, and the ever increasing significance of the customer leading to an explosion of practices, techniques and principles that work (Allison, 2006). However, the modern world of management falls short of maintaining an economically favorable balance of productivity against loss costs. Arguably, the most effective albeit most neglected means of motivation requires only occasional genuine demonstrations of management concern and interest coupled with the provision of remedial or corrective actions. In the management world, motivation may be used to refer to the entirety of psychological motives that inducts and directs an employee's behavior in the direction of a goal or objective where the attainment and accomplishment of the goal is equivalent to meeting a need or necessity felt by that person (Certo et al, 2006).
Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the level of motivation has an impact on productivity, and hence also on performance of business organizations. There is a considerable impact of the employees’ perceptions for the nature of his work and the level of overall job satisfaction. Financial compensation