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Demographic changes affecting starbucks
Marketing mix on marketing success
Starbucks environmental efforts
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Did you know that Starbucks was started by three former students at the University of San Francisco? For my paper, I decided to choose Starbucks. There are many reasons why I chose it, some of the reasons I chose it is because it is tangible- meaning that you can go out and get it. Also, it has a simplified, condensed Marketing Mix which I will partly talk about in my paper. Throughout this paper, it will cover the Marketing Mix, how Starbucks markets for its customers, the environmental issues, its position in the marketplace, how they implement different marketing techniques, and if their marketing works or does not work. Throughout the semester, we talked about the Marketing Mix. It has four separate components, these are Product, Price, Place, and Promotion. Starbucks incorporates all four of these components throughout their company. For the first part, I will talk about their …show more content…
Starbucks, like any other company has different types of markets. Since Starbucks is the third largest coffee seller in the United States behind McDonald’s and Dunkin’ Doughnuts. Starbucks classifies their target audience by three different groups, adults, young adults, and kids and teens. First, we will discuss the adults, and for Starbucks this is nearly half of its total revenue. Now, I will talk their young adults target market audience. Their young adults is primarily college students between ages eighteen to twenty-four. This generation generates about forty percent of their total sales. Lastly, the kids and teens target market is ages up to seventeen. This attracts a large percentage of their total target audience. However, Starbucks this specific age group does not have a large percentage of the sales. Only two percent of the total sales is from this age group, because Starbucks views it as the adult purchasing the product for their teen or
Starbucks primarily operates in the retail coffee shop market. The UK coffee shop market alone is estimated at over 16,000 outlets and showed a strong growth of 6.4% in sales during 2013 (FDIN, 2014). The branded coffee chain segment recorded a turnover of £2.6 billion, delivering a higher than market sales growth of 9.3% (FDIN, 2014). The coffee shop sector has seen a considerable growth in the past 15 years and Allegra Strategies (as cited in FDIN, 2014) forecasts that UK’s branded coffee shop market will grow at 10% compound over the next five years.
Question 1:When Howard Schultz launched Starbucks, who was the target market and how was Starbucks positioned to appeal to this target market?
When people think of coffee, they think about Starbucks. The Starbucks Corporation has been around since 1971 when the first store opened in Seattle, and continues its phenomenon into the 2000’s with more than 15,000 locations world-wide. (Starbucks Corporation, 2009) In 2006, “Starbucks ranked fourth among the ‘World’s Most Influential Brands’ by Brandchannel.com” (Starbucks Coffee Company, 2008). The physical appearance of the Starbucks brand can be attributed to their siren logo which hangs outside their stores and is printed on all their carry-out cups, coffee mugs, bags of coffee beans, and other merchandise they sell. The siren logo has evolved over the years, and currently is depicted as a green circle with the words STARBUCKS COFFEE and a cropped image of the “more attractive stylized siren” (Deadprogrammer’s Café, 2005) than that depicted in the original Starbucks logo back in 1971. This logo is a major part of Starbuck’s advertising because they do not participate in conventional advertising techniques such as television and billboard ads. Starbucks Chairman Howard Schultz believes that experience actually beats advertising, and “the store experience has defined the brand” (Holmes, 2001). People go to Starbucks because they know they are going to get an exceptional cup of coffee or other beverage, high-quality customer service, and an inviting atmosphere.
A marketing mix is all aimed at selling a product, a company will create a marketing mix around a product to make sure it is advertised, in the correct price grange, is what the customer wants and is accessible for people to purchase.
The Starbucks Corporation has enjoyed phenomenal growth since its early days in 1971 as a quaint coffee shop in Seattle, Washington. The rise of Starbucks can be directly attributed to the following factors; the emphasis placed on product quality, high employee standards, and creating the perfect cup of coffee.
As with all good marketing strategies, the heart of the plan was a vision of how they wanted to position Starbucks in the coffee market. In addition to remaining the quality leader, they wanted Starbucks stores to appear more like local cafes than a national chain and more like a sanctuary from daily stresses than just a take-out coffee store. Other goals included boosting stagnant sales in older stores, establishing a central focus for all Starbucks products, and developing national advertising that would convey a consistent image. Achieving these objectives required making changes in products, distribution, and promotion.'
Koehn, N., Besharov, M., & Miller, K. (2008). Starbucks Coffee Company in the 21st century. Boston, MA: Harvard Business School Publishing. Retrieved from http://custom.hbsp.com/b02/en/implicit/viewFileNavBeanImplicit.jhtml?_requestid=36673
The structure of Starbucks business communication is exceptional. Rather you are in their store buying a Caramel Frappuccino®, visiting their website or watching one of their advertisements on television; as the consumer, the message is loud and clear. Pick up any newspaper and you are likely to find an article about the coffee giant. Starbucks pledges a commitment to their over 172,000 partners (employees) and the community. “We realize our people are the cornerstone of our success, and we know that their ideas, commitment and connection to our customers are truly the essential elements in the Starbucks Experience” (Starbucks, 2008).
Starbucks is an international coffee house and it was created in 1971 when they opened the first store in Seattle, Newcastle. Currently, they own 21,000 stores in 65 different countries of the world, and their passion for the great coffee, excellent service and community interaction exceeds cultures and languages (Starbucks, 2014). This company is the number 1 brand coffeehouse chain in the world due to the best roaster, marketer and seller of speciality coffee. Its main slogan: “Our mission: to inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” (Jurevicius, 2013).
As Starbucks drove to achieve their goals, they developed their marketing strategy in response to these trends. The brand they would build as a result would then be leveraged to enable them to grow on a global scale.
Vishwanath, V, & Harding, D 2000, 'The Starbucks Effect', Harvard Business Review, 78, 2, pp. 17-18, Business Source Complete, EBSCOhost, viewed 10 May 2014.
There is a great differentiation between Starbucks and the independent coffee houses, inconsistent with the desired one wrong positioning. We can trace the causes of these problems, by looking at the strategy of Starbucks. Since a strategic marketing group is lacking anyway. This was a major flaw in the strategy, and it is believed to be the most important cause for the wrong positioning and brand image.
Starbucks should use some strategies to continue its success in growing sales and profitability. Generic strategy of being the best-cost provider and grand strategies which are product development and market...
Despite having small beginnings in Seattle, Starbucks has quickly become a worldwide icon of the growing coffee culture. Some Starbucks locations around the world have even added their own cultures into the drink flavors; one example of this is Japan and their famous spring season Sakura (Cherry Blossom) drink. No matter where I travel, I can always count on the fact that there will always be a Starbucks around the corner ready to supply its loyal consumers with a caffeinated boost. One of the reasons why I choose to do my paper on this topic is because I have many friends who are frequent customers and often pause our Disneyland outings for a Starbucks break. I also picked it because I know very little about Starbucks “lingo” despite the huge
In the marketing world, before releasing a product onto the market a company would carry out research in all spectrums to investigate the targeted audience. Once market research is completed, marketing or advertising is carried out so that the targeted consumers can purchase and the company receives an earned profit from sales. Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably (Chartered Institute of Marketing, 2009). Marketing strategies need to tick off consumer needs and demand. Companies follow a set of marketing strategies to be able to achieve their set mission goals. Strategies like segmentation, targeting and positioning of the market is used to analyse the company’s brand in order to satisfy and improve consumer needs. In order for Starbucks to remain stable, the company is utilizing effective marketing strategies (Larson, 2008). For example reliance on retail expansion as well as product and service innovation to enable long term growth (Willmott, 2010). In this essay, I shall make an attempt to analyse Starbucks’ segmentation, targeting and positioning strategy of their brand and products as well as how it follows the 4Ps; Product, Place, Promotion and Price.