Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Ethical aspect of marketing
Ethical aspect of marketing
Ethical aspect of marketing
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Ethical aspect of marketing
Today, the retail market is an integral part of economic development because it provides abundant power for the country’s interests. To succeed, retailers must usually update new information and techniques, or find different ways for attract customers from using cameras; loyalty cards of surveys that could help retailers compete with rivals. Most of people believe that the surveillance of consumers by retail anthropologists is manipulative and unethical. In fact, the retail anthropologists should survey to customers for many reasons such as access to customers demand, change and organize marketing strategies, and bring benefits to customers.
Accessing to customers demand is the first reason could make surveillance of consumers is not manipulative
…show more content…
Most of the retailers have problems with how make consumers are interested with their merchandise, so they must improve their strategy to match the criteria of customer. According the article “ Retail vs. Services Marketing” author detailed “Retail marketing is the process of creating consumer awareness about the business activities, sales offers, and product distribution approaches of retail business organizations with the objective of increasing sales volumes. Retail marketing involves calling consumers to action through powerful persuasion tactics such as product positioning or pricing” that help people know retail pricing is a strategy that is used to attract customers through the offer of low-priced items and sales discounts, and this is also an important factor in business. For example: in the same article, they showed “The sustained dominance of Wal-Mart as the most preferred brand among American consumers is indeed attributable to its favorable pricing. The low pricing and discounting approaches are susceptible to stiff competition and persistent challenges from other industry players as evidenced by the wheel of retailing theory,” that mean the pricing strategy could help success in retailers, and if businessman get less profit, they could have more purchasing. On the other hand, to have the impression from consumers on the pricing, the retailer must have organized the product or banner. For example: point of sale displays of items and prices is one of the most effective retail marketing and brand positioning approaches. This involves the conspicuous positioning of goods on shelves and the use of flashy exhibits and striking placards in the stores that attract customer attention to various sales offers, new arrivals, price cuts, or discounts. The whole concept is designed to attract customer attention and ignite
Retailers rely on product positioning to bolster the value of their products. Determining product positioning requires the analysis of target customers, the market competition, the definition of competitive advantages, and the communications needed to deliver the chosen position to the consumer. Kohl’s is an example of a department store that has successfully deployed a pricing a retail strategy, which evaluates and incorporates price, place, product, and promotion.
Levy, Michael, Barton A. Weitz, and Dhruv Grewal. Retailing Management. ed. New York, NY: McGraw-Hill Education, 2014. Print.
Hansen, Torben, and Hans S. Solgaard. New Perspectives on Retailing and Store Patronage Behavior: A Study of the Interface between Retailers and Consumers. Boston, Mass: Kluwer Academic Publishers, 2004. USC Upstate Ebook. Web. 28 February 2011.
As technology get more advance, people use cameras, tracking devices in the stores to track customers shopping behavior. The retailers apply every detail that they get from anthropologists to get people buy their products. Some people claim that the surveillance of consumers by retail anthropologists is manipulative and unethical. However, the claim is not entirely true. Many retail use the data they get from anthropologists and apply it to their store to create great experiences for their customers, encourage customers to revisited, and ultimately improve business performances.
“Nothing in a grocery store is where it is by accident. Every item on a shelf has been planned” (Paco Underhill). In the articles, “The Science of Shopping” by Malcolm Gladwell and “How Target Knows What You Want Before You Do” by Charles Duhigg, these authors exemplify effective marketing strategies which were composed by Paco Underhill and Andrew Pole. Underhill is an environmental psychologist; additionally he employs the basic idea that one’s surroundings influences ones behavior and invented structuring man-made environments to make them conducive to retail purposes. Pole was a statistician and revolved his entire life around using data to understand
For this project, I have chosen Nordstrom to perform my retail anthropology. Nordstrom is a high-end fashion retailer with over 300 stores in the U.S. and Canada. It was originally opened in 1901 in Seattle, Washington as a shoe store and a shoe repair shop. The Nordstrom I chose to study was located at Somerset Mall in Troy, Michigan. I focused my research on trying to discover just who the Nordstrom customer is. To do this, I decided to go with three different methods. I began with direct observing in which I spent hours in the store over the span of several days silently examining the behaviors of the Nordstrom customers. Next, I myself posed as a mystery shopper to get a feel for the Nordstrom experience. Lastly, I conducted interviews
By researching the wants and needs consumers, food companies have obtained several methods to manipulate them. In “The Supermarket: Prime Real Estate,” Marion Nestle explains that supermarkets hire social scientists to study the emotions and unconscious minds of consumers to help them promote their business (497-498). Researching is done in order to better understand their clients and execute the best methods to control them. Nestle explains that researchers constantly interview shoppers to get a better sense of what they like to shop for (498). When researchers get an insight into what customers are interested in they can incorporate that information into supermarkets themselves. When supermarkets offer memberships to customers and those customers receive benefits, supermarkets also benefit with information from the consumer. Through a membership, supermarkets are able to carefully record each customers’ buying habits (Nestle 498). As customers apply for a membership, they unknowingly help companies get a better idea of how to use the unconscious mind to promote their sales. However, supermarkets do inform the consumer on the use and purpose of a membership within the terms and conditions. Supermarkets also give the shopper the responsibility to choose whether they want a membership with the store or not. Although supermarkets do inform the consumer, they
Over the previous couple of decades, modern business has been evolving rapidly and the retail industry has been no exception. Whereas previously the customers received retail ads and offers from disconnected sources, today retailers are operating a combination of all available retail marketing methods to reach the customer.
... of consumer behaviour, lays emphasis on the objectivity of science and the consumer as a reasonable and sensible decision maker. While, the interpretive point of view is in contrast to that of the positivist, in that it emphasises on the importance of the subjective meaning of the consumers individual experience, hence, it suggest that whichever behaviour a consumer performs is subject to diverse interpretations to a certain extent than just a single explanation to it.
Consumers make choices every day that affect the economy we live in, and in return these choices impact one’s personal finances. Take for instance, buying clothing at retail establishment that is trending,
12. Raman, K., and Naik, P.A., (2005), Integrated Marketing Communications in Retailing, [online] Available at: http://ramanassoc.com/yahoo_site_admin/assets/docs/IMC_in_Retailing.26100503.pdf, Accessed on: 1st April 2014
To effectively sell a product or service, organizations have to really know how customers behave, regarding to what they buy. The study
In a simple way, the retailer needs to create a warm, friendly and an approachable retail space to attract consumers.The visual displays is an imperative element of branding of any store. If the stock is presentable, it is bound to appeal to the shoppers. If the shoppers appreciate the store layout and product, they are likely to spend more time in the store, and in return reward the store with sales. Along with the products for sales, the staff, the décor, the store interiors, the trial rooms arrangement, the lightings and music also form an inclusive elements boosting store sales. (fibre2fashion, 2008)
This paper will outline the importance of marketing research and apply that importance to a communication to the management team at Johnson & Johnson’s Consumer Products group. The discussion with management will include the use of current marketing research tools by the company today and the application of each.
The article discusses how marketers ' use of the new information technologies has provided the opportunity for improved market segmentation and target marketing. However, the profession faces ethical conflicts because application of these technologies commonly invades consumer privacy. The authors examine the ethical dimensions of marketing practice in relation to consumer privacy. The meaning of privacy in a marketing context is explored and specific marketing threats to consumer privacy are described. After examining current and potential mechanisms to safeguard consumer privacy, the authors conclude that marketers must make an active commitment to ethical behavior in this area if restrictive legislation is to be avoided.