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Emotional intelligence case study
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Introduction
Executives emotional intelligence (EI), insight, and authority aptitudes have a clear connection to their particular execution. New research demonstrates that an executive 's passionate style drives other people 's inclinations and practices Goleman, Boyatzis, and McKee, (2015). Only in recent years has there emerged a scientific model of the emotional mind that explains how so much of what we do can be emotionally driven. Individuals can be so reasonable at one moment and so irrational the next, and the sense in which emotions have their reasons and their logic (Goleman, 2005). The discovery that individuals with expanded mindfulness, enhanced practices and an aptitude for obtaining new skills should effectively connect with people in the environments they work, live and play. Learning by doing and experiencing success is the way to achieve new and exciting skills, knowledge and abilities (Nelson & Low, 2003).
Leaders who conduct themselves in an exemplary manner tend to have a significantly beneficial outcome in their employees ' dedication and execution at work. Also, leaders who frequently
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The Emotional Skills Assessment Process (ESAP-I) will focus on the variables that comprise emotional intelligence. The Emotional Skills Assessment Process (ESAP-I) will generate data that could bring light to any discrepancies. The Multifactor Leadership Questionnaire (MLQ) assesses leadership competencies and enables the participants to gain insight on how they are viewed as leaders within the organization. The hypothesis and the null hypothesis attempt to address the specific emotional intelligence skills that contribute to transformational leadership. The following research question and hypotheses will be dealt with in the
Leaders should lead by example. What a leader does and how they do it, serves as an example for others to follow. A leader’s behavior and actions are an important and effective way to influence the behavior of the people the lead. Leaders must treat other with dignity and respect. Leaders take responsibility for their actions, maintain their integrity by doing the right things and develop personable and commutative vision for their organizations. Leaders instill a sense of discipline; enforce organizational standards of the organization and do not turn a blind eye or overlook problems.
Goleman and Cherniss (2001) postulates that emotional competencies are learned abilities. Social awareness or skill at managing relationships does not guarantee the mastery of the additional learning required to handle a customer adeptly or to resolve a conflict. It only prognosticates that we have the potential to become skilled in these competencies.
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Emotional intelligence (EQ) is the ability to communicate non-verbally with one’s emotion and others to promote continuous collaboration while managing ones’ leadership position (Harvard Business Review, 2015a; Nahavandi, 2014). The needed traits of EQ are self-awareness, self-motivation, self- regulation, emotional management, good listening skills and social skills, and most importantly empathy for others (Lynn, 2008; Nahavandi, 2014). Therefore, conducting my EQ will help me to assess my weaknesses as a future leader in the field of public health. Acknowledging the area needed for improvement may even help me to begin brainstorming ideas needed to overcome my weakness so that I can be more efficient when leading others.
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
There is an importance of leaders to first analyze the impact of their emotional manifestation. Leaders should own emotional intelligence. Those leaders that don’t possess emotional int...
There are many different positions in an organization that require different knowledge, skills and abilities. Supervisory and management positions encompass more than just technical knowledge, skill and expertise in their given area, but being leaders over others. This is of interest to organizations in having leaders who are able to motivate, understand and get their teams to work together. Many organizations are looking to improve their performance and productivity through finding and placing the right people in leadership positions. How the concept of emotional intelligence and its evolution has come to the forefront in assisting companies about leadership performance and decisions will be discussed along with the debate among researchers and the review of three assessments as to their impact and uses.
Mamta, M., & Gupta, A. (2010). Relationship of Emotional Intelligence with Work Values & Internal Locus of Control: A Study of Managers in a Public Sector Organization. Vilakshan: The XIMB Journal Of Management, 7(20), 1-20.
To become a truly effective leader, one must encapsulate the various behaviors related to the aforementioned course learnings in his/her persona and demonstrate such behaviors daily. This course has allowed me to identify four behaviors that all leaders must portray to be effective. The first of which is that a leader must be inspirational. To do so, a leader must set the appropriate vision and direction for the organization and provide a path to achieving defined goals. Additionally, a leader must induce the proper levels of motivation so that each employee has sufficient incentive to work towards the organization’s goals. As discussed in the class, motivation can be accomplished by factors such as rewarding hard work and providing the correct opportunities to employees. While these are motivating in that employees desire to be fairly compensated and to be doing work they deem valuable, inspiration comes more from organizational culture. A leader will be inspirational by setting a tone that appreciates each employee’s contribution, no matter how small in scale it is. Further, employees are inspired when they work collaboratively in a group setting and can capitalize on individual strengths to drive organizational goals.
I would definitely talk to the people that are running the contest and inform them of situation and the plagiarism that went on. I would then talk to the person that was doing the plagiarizing and let them know of my disapproval as well as let that person know that I had talked to the people running the contest and informed them of the situation. I think that a person with high emotional intelligence would have handled the situation as I did. A person with medium emotional intelligence would have probably done all of the same things but in more of a (“in your face”) confrontational way. A person with low emotional intelligence would have probably just confronted the person doing the plagiarizing in a violent and confrontational way.
Rehman, R. (2011). Role of emotional intelligence among leadership styles, decision making styles and organizational performance: A review. Retrieved from: http://works.bepress.com/rashidrehman/2
Sy, T., & Cote, S. (2004). Emotional intelligence: A key ability to succeed in the matrix organization. Journal of Management Development. 23(5). 437-455
Emotional Intelligence is this ability for yourself to recognize and understand emotions for yourself and those around you. This ability helps you manage your behavior and relationships to get a better perspective for others. We citizens all have emotions, we use it all the time. It affects how we manage behavior, navigate social skills, and makes personal decisions that achieve great positive results. Of course we need to dig into the bottom of how it works, this ability is made up of four core skills that are made up with two primary sources: personal competence and social competence. How these two work is simple, personal competence is basically made up for your self-awareness and self-management skills (self-awareness is your ability to
Fernandez-Araoz C.(2001) The challenge of hiring senior executives, The emotionally intelligent workplace: how to select for, measure, and improve emallenge emotional intelligence in individuals, groups, and organizations, Jossey-Bass Ch.6
Emotional intelligence is essential to teamwork for many reasons the most important one being that with a lack of understanding of other’s emotions there will always be a certain barrier that will either slow down teamwork or make it harder to get through certain goals or objectives. Throughout the second article chosen, Chein Farh, Seo, and Tesluk (2012) discuss their findings which were based on how emotional intelligence enhances teamwork in a work environment. The main point to take away and consider from this article is that “employees with higher overall [emotional Intelligence] and emotional perception ability exhibit higher teamwork effectiveness.” This is significant to the hypothesis because it explains that one’s emotional intelligence is in fact, an important contributing factor to