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Another importance of listening skills
Another importance of listening skills
Another importance of listening skills
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Working with people can be very difficult. To handle the various aspects of individual personalities we must develop our own skills in listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. Listening is a part of the communications process in which a message is received and interpreted. I find listening to be the easiest skill to use. However, not everyone utilizes it fully. Listening involves more than just hearing the words being spoken. It requires actually letting the words soak in, not jumping to conclusions, and understanding what is being said. The simple act of active listening can cut through so many barriers especially when dealing with a difficult situation. When there is a lapse in listening, communication in the workplace breaks down. …show more content…
This would result in the restaurant not being able to fulfill customers’ needs for salad or lettuce on their burger. The customers end up leaving unfulfilled and coworkers fill frustrated at the situation. To develop better listening skills, the website http://www.skillsyouneed.com/ips/listening-skills.html gives good tips. Being assertive means standing up for oneself in a nonaggressive positive manner. It is a necessary part of being a supervisor. Without assertiveness, employees may walk all over us. It is necessary to maintain an aurora of authority not just for the employee but also for the clients the company serves. This is probably my biggest weakness when it comes to being a
Due to recent increase in competition in various workplace or organization, leaders, managers and organization members has face with the challenges to set up the effective communication that will help in teambuilding in his or her assigned area in other to accomplish the set organizational goals and improve productivities which will strengthen the organization against others. The aim of the team is to bring the best out of the team in other to ensure self-development, effective communication, leadership skills and the ability to work closely with one and other. These will help the team in problem solving and improving their performance which will enhance a better outcome for the organization. Team building help improve effective communication among staffs and job satisfaction. Team building strategies help assist the leader and manager to build an effective work team by strengthening communication and interpersonal relationships, so that the staffs can function as more cohesive group than individual. Team building involves variety of activities presented to organization with the goals of improving productivities. According to literature, the success of teamwork, depend on many factors. Such as organizational culture, leadership effectiveness, staffs commitment, the organizational system of compensation and rewards and the level of staffs autonomy.
Communication in all relationship can be successful when our listener get the message that we want to convey and it is not so much about what we want to say. Listening is a unique process because it involves psychological and voluntary process that goes beyond simply reacting to sounds. It includes understanding, analyzing, evaluating, and responding. As a human, we will use different listening styles, depending on our preferences and purposes. Listening styles refer to the different ways people listen and analyze the content of a conversation. Usually, these styles either have to do with the way listeners choose to receive the message or with how they analyze the message. Listening is very important because we listen in order to establish and communicate power. There are few types of listening that can be used in order to communicate effectively.
The Importance of Listening for Professional and Personal Relationships Listening is essential for communication, yet is a skill in which most are lacking. Though we are listening constantly, knowing what to listen to requires an enormous amount of discipline and practice, which is vital for communicating effectively. Learning to listen will benefit all relationships from professional to personal and not being able to listen effectively can cause these relationships to deteriorate. “Indeed, although aware of the instrumentality of listening, even trained communicators often fail to listen correctly or at opportune times” (Cline, 2013). In order for all of areas of communication in an individual to flourish, listening must be emphasized.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
According to listening expert and researcher Dr. Ralph Nichols "The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them”. Listening as Nichols points out is both necessary and an integral aspect of the communication process and is one of the most important skills one can acquire. Although critically important in everyday and professional affairs the specific skill of effectively listening unfortunately is lacking in most people. The ability to listen effectively significantly impacts all relationships be it professional, personal or social. The prevailing issue with effective listening however is two-fold, in not truly understanding the meaning of listening and not possessing the tools required to be an effective listener.
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
Listening is an aspect of communication that vital the building of understanding and of a relationship between individuals. Listening can be an active
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
Dianne Schilling in an article for Forbes Magazine (2012) wrote, “At work, effective listening means fewer errors and less wasted time.” This is very true. Much of my day to day interaction, having to touch base with so many sailors face to face communication requires that I rely heavily on interpersonal communication skills.... ... middle of paper ... ...
Listening is a big part of communicating well with others. Take time to carefully listen to what others are saying, and also take time to observe their nonverbal communications. A good listener does not interrupt the person while their talking. they make eye contact with the person speaking. they provide the speaker with their full attention, avoid unnecessary distractions, and try to understand the other persons point of view by being empathetic.
The characteristics, scenarios and useful tips we’ve explored demonstrates why listening is so vital in our everyday lives. Without effective listening, we are depriving ourselves from being involved in meaningful conversations. Communication is key for any healthy relationship and listening is part of that process.
Over the past few days, I have been able to reflect on my listening skills; both strengths and weaknesses. Although I do have some strong points as a listener, there are several areas I need to improve on. Upon reflection, I was also able to create a number of goals I have for working on these skills over the semester and continuing these after the conclusion of the class.
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.