Air travel has become one of the most common ways to travel long distances. Passengers have many choices of big-name airlines to choose from when planning their journeys. The factors that drive them to select one over another may be for many various reasons, such as cost, reputation, comfort, or a prior unpleasant experience. This may include a known issue of lost or damaged baggage during transit. As CEO of Delta airlines, we have recognized our average 1.4 percent of reported passenger’s issues, and developing ways fix the issue. Delta Airline has considered different ways technology can improve our customers experience. Other corporations and industries, which have found ways to provide customers methods to track a purchased product, …show more content…
Although the tags are not GPS capable, the tags are scanned using a radio wave reader. Following that our customers can see the moment their baggage is checked in, when it reached its destination, and will also direct them to find their luggage, whether it is at a pick-up desk or luggage carrousel. It is a way to offer Delta customers peace of mind (Kerley, 2016). The benefits of using this type of technology will allow airline employees to separate the correct bag to the appropriate plane or carrousel. This is done by using a RFID reader that picks up the information through radio signals and translates them into data that the both the customer and baggage handlers can see using Delta’s baggage application. A bag that is taken to the wrong plane will immediately alert the baggage carrousel receiver and tell the belt to stop. It is important to myself and our team here at Delta airlines ensures our customers have a hassle-free experience traveling with our airlines (Kerley, …show more content…
However, the RFID system has been in testing for many years, we have decided to implement it starting in 2016 because the regulation cost to reconstruction baggage handling system has come at an opportune time, the price had come down and found this to be the most appropriate period to execute this transition. This is especially true since every lost or damaged piece of luggage is a one-hundred-dollar expense to the company (Walker,
Executive summary Delta Airlines has been a vibrant company in the airline industry, with great success over the years. Delta Airlines started as a crop dusting company serving more than 572 destinations, in 65 countries on six continents (Allan, H., David. H.,2012). The. Delta Airlines moved its headquarters from Monroe, Louisiana, to the city of Atlanta, Georgia. Great management strategies have been portrayed from time to time to be fruitful, even on the verge of a recession.
Delta (DAL) is one of the oldest and leading firms operating in international arena, its business involves air transportation and cargo throughout the United States and around the world. The company has its headquartered in Atlanta, Georgia. The global route network serves the majority domestic and international market. The airline serves over 180 million customers in 64 countries with industry leading customer support and operational excellence. By ensuring positive economic performance. Delta also has the highest profit share in air transportation industry by taking approximately 57% of the entire industry profits. K. Yamanouchi (2017) stated that Delta’s IOS also has the second highest market share in the transportation OS sector.
Delta Airlines: Past Present and Future Delta Airlines have transformed over the decades. They started out as a crop dusting company, blossomed into an airline company, fought litigations, went bankrupt, then resurrected it and merged with Northwest Airlines to become one of the biggest airline companies in the world. Their aircraft, operations, and cities and countries that they service have transformed and blossomed as well.
The American Airline Industry The Airline Industry is a highly competitive industry with companies operating in domestic and/or international markets. Many airlines are stilled owned by their respective countries and have treaties between countries to allow airlines to land there. The industry has been taking a relatively shaky course as costs are rising and profits have been decreasing. This was further intensified with the recent terrorist attacks on US soil, which lead to higher costs as the need for more security arose. Recent financial statements of major airlines showing major losses reflect the problems that the industry is having.
These RFID tags allow for McKesson to electronically track pharmaceuticals throughout warehouses, allowing for less lost product. Health care in the United States is at one of its more uncertain and unpredictable eras in the entire history of the country. News technology, services, ideas are being invented each day, and McKesson Corporation is at the forefront of this ongoing technology race. The McKesson Corporation is constantly working with other health care organizations to strengthen the health of their business, improve quality, develop new efficient means, and to help them control costs. The McKesson Corporation’s mission statement is as follows, “Together with our customers and partners, we are creating a sustainable future for health care. Together we are charting a course to better health.” (mckesson.com) Breaking this down, it would appear that the McKesson Corporation is primarily focusing on future technologies in health care and health services to promote better health in the general public, regardless of the continent. The core values of the corporation are integrity, customer first, accountability, respect, and excellence. These values are grouped into “ICARE”, their group of
Montealgre, Ramiro, H. J. Nelson, Carin I. Knoop, and Lynda M. Applegate. BAE Automated Systems (A): Denver International Airport Baggage Handling System. Rep. no. 9-396-311. Boston, MA: Harvard Business School, 1996. Print.
Southwest Airlines: A Case Analysis. ORGANIZATIONAL ANALYSIS It is evident that the greatest strength Southwest Airlines has is its financial stability. As known in the US airline industry, Southwest is one of those airlines who are consistently earning profits despite the problems the industry is facing. With such stability, the corporation is able to make decisions and adjust policies, which other heavily burdened airlines may not be able to imitate.
As airline industry is a competitive marketplace, the airline companies use new technologies to improve their efficiency and decrease the overhead costs, including ‘advanced aircraft engine technology, IT solutions, and mobile technology’ (Cederholm 2014). The technology changes including technology improvement, new innovation and disruptive technology. The disruptive technology need to meet the characteristics of ‘simplicity, convenience, accessibility and affordability’ (Christensen 1995). The technology changes would bring both opportunities and threats to airline companies. Since Labour cost and fuel costs occupy 50% of most airlines operating cost (Groot 2014). Therefore, if new technologies could be disruptive in the two aspects, there will be important changes to current airline
Today air transportation is the favorite choice of the middle-class people. Before a couple of decades, it was not in the budget of common people, but many airlines have made it easy so that people could afford the fares of flights. Delta Airlines is one of them that provides an air travel at a fair and affordable rate. It has made air traveling smooth and comfortable in access to common people. Flying in aircraft is very common across the world, and it is growing very fast. Airlines have connected the single corner of the world and have shrunk this long run into the distance of minutes.
David Neelman realized his vision of creating an airlines company that is focused on customer service by starting JetBlue. During the startup phase or entrepreneurial stage, typically most of the companies go through the activities of marketing the service and /or product. But Neelman, perceptive of the industry needs, went about raising enough capital before starting JetBlue, as airlines industry is a capital intensive industry. His entrepreneurial style and previous experience enabled him to identify the core value of the service “To improve the passenger experience at a low cost” that he wanted JetBlue to provide. Neelman wanted to utilize technology to bring better customer experience at a low cost. Some of the technological activities that JetBlue planned include state-of-the-art revenue management system, paperless tickets etc. His in-depth experience enabled him to identify the external factors that would affect the business such as simple check-in and boarding process, hassle free ticketing procedures etc. This emphasized his knowledge of adapting to the ever changing customer needs. Neelman instilled the culture of...
Radio frequency identification (RFID) is a computerized ID innovation that uses radio recurrence waves to exchange information between an onlooker and things that have RFID gadgets, or tags, joined. The tags hold a microchip and receiving wire, and work at universally distinguished standard frequencies. Barcodes are much smaller, lighter and easier than RFID but RFID offers significant advantages. One major advantage of RFID is that the innovation doesn't oblige any observable pathway the tags could be perused as long as they are inside the range of the spectator, whereas in barcodes in order to read the barcode the barcode scanner should close around 10-15 fts. In RFID data, for example, part and serial numbers, assembling dates and support history is put away on the tags and catches which help in maintenance of equipments. RFID technology as high value for asset management and inventory systems
The main threats to the industry over the next five years are the rise in price of oil, legislation, the TSA, and labor costs. Each of these threats effect the scheduled air transportation industry not only endangers Delta Airlines but the entire industry. As the price of labor increases for ground operations and pilots this creates a burden on the industry by causing them to spend more to satisfy their labor requirements. The price of fuel increasing leads to the price of fuel to increase, which not only affects a single airline but every airline. With each time that the crude oil price rises the prices associated with the costs of refining the jet fuel as well as transporting it. These costs are distributed to each airline as they use this resource to transport passengers. As new politicians are elected to Congress and new administrators take charge of the FAA new regulations regarding this industry. These regulations affect everything from mergers to the airspace that the airlines operate in as well as what hubs and airports each airline operates out of. These factors are not issues that the industry faces, the TSA, the Transportation Security Administration, creates an unnecessary burden for the passengers attempting to travel from one location to another. The TSA inspections required before a passenger is allowed to board their respective flights allows time for each passenger to become frustrated with the amount of time they have to allot for inspection as well as the invasion of their privacy.
Delta Air Lines (DAL) has done impressively in the last three months, which is not surprising given the steady growth that the company is seeing in its financials. The airline major has particularly benefited from reduced fuel pricing environment across the globe and successfully implemented its superior cost-cutting efforts to maintain top line growth and deliver enhanced investor returns. Impressive cash flow generation Delta Air Lines continues to deliver robust cash flow generation with $1.6 billion of free cash flow and $2.5 billion of operating cash flow. This significant cash flow generation has enabled Delta to enhance returns to its key stakeholders by offering $1 billion in share repurchases and dividends whereas also lowering its non-GAAP total debt by an additional $250 million to nearly $7.1 billion.
RFID has taken strides from being a far off solution to becoming a mainstream application that helps speed the handling of manufactured goods and materials. RFID is an identification and tracking tool for a product using radio waves. It uses a microchip and a printed antenna that can be then packaged in several different forms such as a label or embedded between layers of a carton. These labels are then used to identify the manufacturer, product category and the RFID enables this identification from a distance and unlike earlier bar-code technology, it does so without requiring a line of sight. (Finkelzeller)
RFID, or radio frequency identification, is the new system that is replacing the use of barcodes. RFID tags allow users to more quickly obtain information from the object that the RFID tag identifies (Evans, 2012, p. 190). RFID tags are more helpful and will eventually replace barcodes entirely because they allow the user to scan the object without physically touching or optically reading anything on it. Rather than reading an identification number that is then looked up in a database, it is possible to gather information directly from the tag (Bonsor).