The Business Strategy Of Starbucks

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In March of 1971, Starbucks opened its first location in Seattle Washington’s Pike Place Market. The owners Jerry Baldwin, Zev Siegel, and Gordon Bowker had no intentions of serving coffee but a place to sell coffee beans and coffee machine equipment. After ten years of selling beans and machines, Howard Schultz was hired as Director of Retail Operations. He decided it was best to start selling and serving coffee. The owners had not been convinced on selling and serving coffee, so Howard decided to leave and start his own business called II Giornale (a chain of coffee bars) in 1986 (Coffee, n.d.).
The following year in 1987, the owners sold the company to Howard Schultz, who renamed his II Giornale coffee bars to Starbucks. The company then started expanding at a rapid pace. Once Starbucks dominated Seattle, Washington, the chain grew across the United States and began to enter international markets. The first international location was Tokyo, which still has a heavy presence today. Over the years, Starbucks has acquired companies such as Peet’s and Seattle’s Best Coffee, Coffee People, and Diedrich Coffee stores. By …show more content…

Not only as a company but as partners who share a mission and purpose. Acting with courage, challenging the status quo and connecting without customers and each other, with dignity and respect have long served as Starbucks core values”. As a business, Starbucks is inspired by diversity and because of this, they value all genders, ethnicity, sexual orientation, disability, religion, and age. Ever since 1992, Starbucks has provided health care benefits for full and part-time employees which has included same-sex or domestic partnership benefits. The company has also exceeded in taking care of their employees by offering full tuition reimbursement through their college achievement plan, Starbucks stock (Bean Stock), 401(K) matching and many other

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