Technology In Counseling Services

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My Position on Technology as a Way to Counsel My view on technology in providing counseling services will most likely change as generations of technology advance, however for now, I do not support the use of technology as a way to provide counseling services. I am a firm believer in face-to-face interactions in counseling. Face to face interactions allows the counselor and the client to build a stronger therapeutic relationship, ultimately experiencing enhanced therapeutic counseling. I often wonder if individuals use technology for counseling services for the fact it is convenient, conversely how therapeutic can online counseling be?
The Use of Videoconferencing
Technology has become an integrated part of individual’s lives within the last century. The mental health profession has increased its use of technology through the use of videoconferencing. The name given to this new generation of counseling is etherapy (Midkiff & Wyatt, 2008). Although, individuals enjoy etherapy for its convenience and increased access there are ethical challenges and …show more content…

There are potential breeches to confidentiality, since the use of the Internet is not secure or private (Remley & Herlihy, 2014). Clients must acknowledge the potential challenges of confidentiality through the use of technology. Counselors must take the appropriate actions to ensure confidentiality (Bradley & Hendricks, 2009). The client and the counselor can work together by using encryption technology and securing their computers for protection (Midkiff & Wyatt, 2008). One ethical challenge that arises when using technology in counseling services is not being able to protect clients from unqualified cyber counselors. Deceptive counselors may be misleading and unable to give appropriate advice. Clients need to be cautious when using online counseling and ensure proper credentials (Remley & Herlihy,

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