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Emergency and crisis response plan
Emergency and crisis response plan
Stress and its effect on decision making
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Emergency response seems to be extremely situation specific when in reality emergency response requires very calculated and effective decision making. In order to effectively handle and emergency situation to keep the situation calm and under control, a strong leader must gain of the trust of his or her team and empower them through the process allowing them the ability to make strong decision and think rationally. Prescriptive decision making is a gut reaction in an emergency situation but doesn’t always offer the best plan of action. Emergency situations call for rational and educated thought processes in order for the most optimum results to be achieved.
Background Mann Gulch Fire
During 1949, the Mann Gulch fire erupted in the Helena
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Panic, lack of communication and lack of trust in the leader were the primary reasons the plan proposed by Dodge during the Mann Gulch fire was unsuccessful for his team; “the foreman should have told the men that "if something goes wrong . . . here's the place we go (Matthews, Mark, 2009)."
Poor Communication. Dodge had a plan and was faced with a situation where his words could not be heard by his team leaving his actions to be the only form of leadership during the dire situation.
Panic: The firefighters faced an unfamiliar situation and feeling of uncertainty with what to do or who to follow.
Trust: Lack of trust was established with Dodge and his leadership capability. Strong communication surrounding what the team was expected to do during the crisis caused the team members to panic when faced with an unfamiliar situation. Firefighter identify as just that, when asked by Dodge to drop their tools in an effort to survive, the firefighters faced an identity crisis and didn’t know what to do. “They faced the more basic, frightening feeling that their roles as firefighters no longer worked. They were outrunning their past experience and were not sure about what was happening or who they were.”(Wieck, Karl,
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During the crisis, the firefighters didn’t have time to go through the steps of effective decision making. Because the Mann Gulch fire was unpredictable and took an unexpected turn, the firefighters were hit off guard and faced panic due to their lack of trust in leader, Dodge. Looking at System 1 and System 2 thinking, the firefighters, went straight to System 1. Being faced with a rushed decision making situation, “System 1 decision making refers to our intuitive system , which is typically fast, automatic, effortless, implicit and emotional (Bazerman, M. H., & Moore, D. A.,2013).” Being faced with such a crisis, the firefighter felt confusion and complete uncertainty taking them straight into System 1
As an employee of The New York City Fire Department, it is our duty to know its mission state and what its internal core analysis consists off. “As first responders to fires, public safety and medical emergencies, disasters and terrorist acts, the FDNY protects the lives and property of New York City residents and visitors. The Department advances public safety through its fire prevention, investigation and education programs. The timely delivery of these services enables the FDNY to make significant contributions to the safety of New York City and homeland security efforts. The New York City Fire Department’s internal core analysis consists of: Service: the department continues its unwavering call to protect and serve. Bravery: courage is the foundation of each character. Bravery is the ability to overcome fear through fortitude, instinct, compassion for others and training. Safety: our citizens must be reasonably free from danger, especially deliberate, harmful acts. With the best equipment and training, the department can reduce the risk to the public and its members at fires, emergencies and medical incidents. Honor: the enormous commitment necessary to perform the department’s tasks requires excellence of character. They inspire each other through pride in the unit, which is a belief that every action reflects on all the members of the unit, both past and present. Dedication: a commitment to the objectives to their mission is an essential part of their code of conduct. The faithful observance of duty, calls for the FDNY to fulfill their obligations professionally and honestly. Preparedness: by combining all of the components of their core values, the FDNY will maintain its constant state of readiness to meet all threats and c...
To illustrate management in the fire service has an enormous responds ability to be prepared in handling problems that personnel can encounter specifically post dramatic stress disorder or PTSD. The management problem that has to be overcome will be PTSD. PTSD becomes a difficult topic for management personnel
Waugh, William L, and Gregory Streib. "Collaboration and Leadership for Effective Emergency Management." Public Administration Review, 66.6 (2006): 131-140.
Despite having grown and evolved into a full-service, career emergency response organization, the Bolingbrook Fire Department has never followed or developed a strategic plan. As a consequence, the department may not possess the ability to reach its fullest potential and achieve status as a truly efficient and effective organization and as a result its customers may suffer.
The United States Department of agriculture Forest Service investigation report on the thirty mile fire.
Several fires spanned the county and created the devastation. The first fire dubbed the Harris Ranch Fire started 9:23 am October 21, 2007 in the South Eastern portion of the county. Was determined to have been started by an illegal campfire, and moved North West fanned by the winds. The fires continued to start in differing areas of the county over a 72 hour period, some sparked by downed power-lines, and suspicious circumst...
The forest fire started on the 18th of August 1937 but remained unnoticed until the 20th when it was located in a drainage bottom, having already spread 2 acres1. A spotter plane finally detected the fire and it was reported to the local ranger station. The ranger station deployed 58 men1, to construct a fireline and to set up water pumps. This delay in finding the fire, however, proved to be crucial as the fire had already had time to spread through the forest and led to small spots of fire already having split of from the main body. These would prove to be critical later on. In the investigation following the Blackwater fire, David P. Godwin noted that if the men had arrived earlier “they would have had sufficient time to complete the line job ahead of the 3:30pm gale which caused the blow up”3. He therefore suggested the “Smokejumper Project”3, in which firefighters would parachute to the area of the fire in the hopes that it would cut down reaction time. Smokejumpers are trained wildland firefighters who parachute to the location when the fire is still small and extinguish it before it becomes a threat; they are still used t...
Cocoanut Grove was a very popular nightclub in Boston, Massachusetts. On November 28th, 1942 the nightclub caught on fire and is now known to be the largest nightclub fire in history. The fire killed 492 people including a suicide a few weeks after. Over 150 people were injured and sent to Boston-area hospitals. The reported number of injuries is suspected to be much higher since not everyone sought medical attention.
In 1973, one of the most influential reports to ever come out of the fire service was created. This report would change the fire service forever and still to this day have a great impact on the way things are done in the fire service. One of the most impacted sectors within the fire service is the way firefighters perceive and implement fire prevention strategies and techniques. This report was called “America Burning” and was published by the National Commission on Fire Prevention and Control. The report was sent directly to the president of the United States of America, who at the current time was Richard
Hazards pose risk to everyone. Our acceptance of the risks associated with hazards dictates where and how we live. As humans, we accept a certain amount of risk when choosing to live our daily lives. From time to time, a hazard becomes an emergent situation. Tornadoes in the Midwest, hurricanes along the Gulf Coast or earthquakes in California are all hazards that residents in those regions accept and live with. This paper will examine one hazard that caused a disaster requiring a response from emergency management personnel. Specifically, the hazard more closely examined here is an earthquake. With the recent twenty year anniversary covered by many media outlets, the January 17, 1994, Northridge, California earthquake to date is the most expensive earthquake in American history.
Sargent, C. (2006). The 'Secondary'. From buddy to boss: effective fire service leadership (p. 153). Tulsa, OK: Penwell Corp.
The Fire and Rescue Service employ a number of styles of communication to suit diverse audiences and for different purposes. The organization communicates with its members of staff differently depending on the circumstances and the message which is being conveyed. With such a large organization approximately 2200 members of staff effective communication is essential. Effective communication plays a vital role in the delivery of all Fire and Rescue Services.
...he firm foresaw the significant probability of harm to firefighters using the training facility and acted to communicate the discovered risks to the government organization awarding them the contract. Communication was essential in persuading the government to address the safety issues because the site met the requirements set forth by law, reducing the perception of risk, and the design choice of replacing jet fuel with liquid propane created the unintended consequence of an increased risk that otherwise may have gone unnoticed if not for the actions of Giffels’ consulting firm. Giffels’ strategy to remain persistent in refusing to complete the contract and highlighting the significant risk his firm discovered proved successful when dealing with a client that at first appeared to have taken a minimalist approach by staying with the minimum requirements of the law.
Emergency management is often described in terms of “phases,” using terms such as mitigate, prepare, respond and recover. The main purpose of this assignment is to examine the origins, underlying concepts, variations, limitations, and implications of the “phases of emergency management.” In this paper we will look at definitions and descriptions of each phase or component of emergency management, the importance of understanding interrelationships and responsibilities for each phase, some newer language and associated concepts (e.g., disaster resistance, sustainability, resilience, business continuity, risk management), and the diversity of research perspectives.
Of the four phases of emergency management, mitigation, preparedness, response and recovery, perhaps the place that individuals can make the biggest difference in their own state of resiliency and survival of a disaster is in the preparedness phase. Being prepared before a disaster strikes makes sense yet many people fail to take even simple, precautionary steps to reduce the consequences of destruction and mayhem produced by natural events such as earthquakes, volcanos and tornados (see Paton et al, 2001, Mileti and Peek, 2002; Tierney, 1993, Tierney et al, 2001).