Strategic Quality Improvement Report

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MEMORANDUM

To: Red Cross Board of Directors and Senior Executive Leadership Team
From: Aziza Anderson, Director Blood Programs
Subject: Strategic Quality Improvement Plan 2016
Date: May 11, 2016

Due to recent FDA warnings of potential criminal charges and the Red Cross’s Blood Program continuous failure to comply with mandated regulations, I have issued a strategic Continuous Quality Improvement Plan to improve the efficiency, quality, standards and compliance of all Blood Programs throughout the United States.

Continuous Quality Improvement Plan and Input from Stakeholders
Effective immediately, all Blood Program activities are required to review the Continuous Quality Improvement Plan and Input from Stakeholders 2016. Personnel and programs …show more content…

Continuous Quality Improvement and Input from Stakeholders
2016

Three components will comprise the Continuous Quality Improvement process at the Red Cross Blood Programs. These include the Quality Improvement Committee, Input from Stakeholders, and Quality Records …show more content…

Evaluating donated blood

The Administrative Team monitors unusual situations as they occur or as the possibility is discovered. Appropriate action shall be taken, documents and reported.

The Director of Blood Programs shall monitor programmatic indicators as identified by the Red Cross. If the Red Cross requests the collection of data on designated indicators the Red Cross Blood Program shall comply with the standardized format required.

Four regional computer networks that connect to one main network shall be maintained for the storage, tracking of donors, recipients as well as personnel information, and other data as deemed necessary.

All facilities shall comply with a request for the collection of random blood samplings. The information shall include the facility information, collection data, checklist for procedural and screening verification with personnel markings, the donor’s information.

All program personnel are required to attend one of the four mandatory monthly training sessions. Each program is to have a compliance officer that meets bi-weekly with all staff to address any concerns and/or compliance issues.

An anonymous phone line, mailbox, text and email service will be provided to all personnel and they shall be protected from

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