Strategic Analysis Of Maruti Suzuki

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Executive Summary:
The report gives a detailed strategic analysis of Maruti Suzuki India Ltd. Maruti Suzuki has started in India as Maruti Udyog Ltd aimed at giving India the low end passenger cars. With involvement of Suzuki motors in Maruti, it has excelled its manufacturing capacity and coming up with more variants of Passenger Cars. As part of the Project, we have analyzed the company’s evolution and major milestones and changes in its developing and delivering process. We have analyzed its value creation elements through value chain analysis. Also the market competitors, the driving forces in the industry with the application of Porters Five Force Model has been analyzed. With the detailed study on Competitors key areas, the market share of MSIL has been studied along with its internal financial status. We used Prowess database for the industry and internal financial analysis.
Using the above information, the capabilities & competencies of Maruti have been studied with led through relating the strategy of Maruti Suzuki. Using the business level strategy and its core competencies and the industry related changes in several areas, we came up with few strategic recommendation on where and how Maruti Suzuki can focus its business upon.
Company Background:
Maruti Suzuki India Limited is an Indian car manufacturing company which formed an alliance with Japanese car maker Suzuki Motor Corporation. Maruti Suzuki India Limited also referred as the people’s car maker over the last thirty years, they have changed the face of the car industry in India. Maruti Suzuki India Limited first started out as Maruti Udyog Limited by nationalizing Maruti motors limited in 1981. A joint venture and license agreement was signed between Maruti udyog ...

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...jective of MSIL includes providing wide variety of cars to its customers that reduces the cost of customer ownership, and anticipation and addressing their needs and preferences.
• MSIL focused on providing upgraded models at lower price through its price cutting strategies.
• MSIL has initiated the promotion of business in pre-owned cars, lease and fleet management, and Insurance services.

Service • MSIL ensured proper after sale service by maintaining 2800 workshops, 30 express service stations.
• There are around 2000 Maruti authorized service stations. In addition, it offered 24-hours mobile service under the brand ‘Maruti On-Road service’.
• Maruti has been awarded with J D Power Customer Satisfaction Award for a staggering 13 years in a row.
• It started the initiative of “Anytime Maruti” with a toll free number for addressing the complaints of the customers.

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