Introduction According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), MidSouth Chamber of Commerce (MSCC) is a member support, non-profit organization that deals with state government on behalf of local business policies. In the early 2000’s, the MSCC, became the most powerful advocacy organization for the business community under the new leadership of President Jack Wallingford. As the growing demands of members and employees were increasing, the MidSouth Chamber of Commerce (MSCC) has decided to update its computing systems. The management then decided to consolidate their systems to AS/400 based system called UNITRAK. Ted Vassici has supported the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology background has taken for this task. He began to recognize the problems and complexities with the system conversion. Lassister felt that there were problems with MidSouth’s whole approach to the management of info... ... middle of paper ... ...n organization. 3. Hire an senior IT professional who has experience in various system functions like maintaining backups and migrating the data. 4. Fire Kovecki and Hedges from computer operations. They do not have enough experience, not motivated and did not pay enough attention to the new system. Conclusion MidSouth Chamber of Commerce is an organization that rely heavily on their information systems. Lassiter, Hedges and Kovecki who has no information technology background were taken into computing operations. Introducing a new system is not an easy task until an organization has senior IT professionals and backup plans. In the end, it was the lack of proper management and lacked intimate knowledge of information systems made them depend on outside persons to make decisions that caused all these problems.
As a CEO I would want my company to be up to date in all aspects of technology so that we aren’t left behind. It seems that Atkins, the CFO, may have an old school way of thinking and wants to leave things as they are in working order. Atkins has the best interest of the company but will need to rethink certain things and accept that technology is a way of the future, and will not be going away. Vargo needs to identify that Devereaux is a risk taker, even at the expense of the company. Peterson, the Vice President of property and casualty, has said that the underwriters think that there’s too much judgment involved with their job, so the expert systems may not cut. The employees saying this may be valid reasoning, or a plea to keep from losing their jobs to artificial intelligence. More testing will be needed before the expert systems is fully in place.
Putting this IT system into place will create unity and streamline the way Tanglewood regional managers run their region and keep the original ideals of Tanglewood within each region. There also have reason for concern over the balance of Potential customer in an area verses how many employees are in the region. This ratio should stay consistent within Tangle wood. For example, if the region has a potential customer number of 3,000,000 to 4,000,000 then the number of employees should range from 4,500 to 4,900 employees. The consistency will help the managers run their regions in the same
Saunders, C. S., & Pearlson, K. E. (2009). Managing and Using Information Systems. John Wiley&Sons, Incorporated.
The importance of a state of the art Management Information System cannot be overlooked. The system will not only allow management to better understand their department's contributions but also allow them to take the appropriate actions necessary to meet customer needs. The proposed system will ensure that Riordan Manufacturing, Inc. not only meets but consistently exceed its strategic and tactical goals within the global business community.
...6. Fisher Center for Information Technology & Management, University of California in Berkeley. June 1995
Restructure the company and clearly define job responsibilities. This would result in a more efficient operation within and between departments and ensure that people know exactly who is responsible for what tasks. This would also reduce the need for Mr. Wallace to get involved in settling disputes and improve the overall moral among the managers.
Harkness, W. L. (1996, Sep). Process Improvement and Innovation in the Information Services Function: Lessons Learned at the Bose Corporation. pp. pp.349-368.
Riordan Manufacturing will more than recover the expenditures of this IT project within two years of the upgrade. Riordan will experience an increase in sales and a decrease in inventory loss due to accurate and low-cost inventory management. On-going costs will be minimized with an internal IT department handling support and maintenance of the new system. All of the project's objectives have been met, and Riordan's expectations have been fulfilled.
These documents bring in revenue through a subscription-based system that allows for forecasts of sales based on historical and growth analysis. The development (or iteration) of the new system was approved due to successful budgetary results over the previous two years and growth trends expected over the next two years. Additionally, ongoing maintenance on the system as problems began to arise was beginning to negatively influence production performance, and a need to iterate the system to incorporate evolving production goals was identified. The successful budget of the previous years encouraged the approval of replacing the current conversion system with a successor that promises to increase production performance while lowering the fixed costs of salaried programmers needed to maintain it. References Marshall, M.H., McManus, W.W., Manyer, V.F. (2003).
It is generally accepted that information is a vital commodity for the successful operation of today’s organizations. Nowadays modern business organizations are using computerized information systems in order to obtain such information. However as the technology advances rapidly the main issue is how can an organization should effectively use such an information system - which its management sometimes can be unpredictable - in order to effectively help the whole organization structure to improve and take the most out of it.
This assignment will focus on the importance of information systems for running and managing a business today. An information system is an integrated set of components for collecting, storing, and processing data and for providing information, knowledge, and digital products. Business firms and other organizations rely on information systems to carry out and manage their operations, interact with their customers and suppliers, and compete in the marketplace. Information systems are used to run interorganizational supply chains and electronic markets. Encyclopaedia Britannica. (2017). information system. [online] Available at: https://www.britannica.com/topic/information-system [Accessed 20 Nov. 2017]. The purpose of information systems can
Being user friendly, the IS analysts thought that user compliance would boost the usage of the product. Much to the IS analyst’s dismay, surveys concluded that the program had small differences with usage. This problem was due to the socio-economic factors within the company which caused the sales representatives chosen to operate the system to shun the system. These excuses were due to disincentives such a lack pay bonus or reward for using the system, and being obtrusive toward their responsibilities. As sales representatives, they made excuses such as the system being “dirty work” for the manufacturers. Behind the excuses, the process of using the system was sub optimized by the sales representative’s subprocess within the company which was optimized for efficiency. Unfortunately, the IS analysts in charge of the project were not in a position to make changes regarding who used their system. Communication issues between the creators of the product and the managers who employed the product caused this
LAUDON, K. C. 2010. Management information systems : managing the digital firm, Upper Saddle River, NJ : Pearson/Prentice Hall, c2010.
Over recent years companies have become less dependent on paper and more dependent on technology. Take American Honda Motors for example; the Davenport Parts facility recently converted computer systems to more efficiently manage its inventory. Prior to its new system months of preparation was needed in order to ensure a smooth change over. Without the four basic functions of management all working together success would not have been possible.
As Essig, Glas and Gutsmiedl (2015: 386) state, and considering that Fresh & Go Ltd does not have a tangible system, it is important for the directors to understand the various information systems available and their use in a business organization. There are different types of information systems that differ with the type of industry and their purposes. For example, a database management system commonly referred to as DBMS is used on the organization of date in a wide range of industries or sectors. Additionally, different levels of management in a business use different information systems. In the top level of executives, there is the executive information system (EIS), senior managers require a decision support systems (DSS), and the middle level managers use the management information systems (MIS. ) finally, there are workers on the ground who use the transaction processing systems (TPS) (Steiner,