Starbucks Essay

The types of employees (called partners) that Starbucks seeks are people that are adaptable, self motivated, passionate, creative, and team players. Starbucks seeks adaptable employees in order for the operation to run smoothly. If one partner is not able to show up to work and they are shorthanded, all of the other employees should know how to work the register, take orders at the drive thru and brew the coffee in order for the whole operation to continue to operate as designed. Self-motivation is also a huge key because Starbucks looks for people to be ready and willing to continually improve themselves and the quality of work that they do. Being passionate and creative also goes along with being a Starbucks partner. You have to love coming

All partners must be on board with the one cup, one neighborhood, one person at a time motto and using their creativity and ideas to expand on this. Being a team player is essential in being a Starbucks partner because the operation would simply not run smoothly without everyone sharing the same mission. They seek these types partners in order to meet the “five C’s of Starbucks”: community, connection, caring, committed, and coffee. It is important in terms of understanding how Starbucks conducts business by recognizing that the first four C’s are not at all about coffee for as CEO Howard Schultz says, Starbucks is “in the people business, serving coffee.” Issues could arise due to the types of personalities that Starbucks is seeking. Attitudes and behaviors may differ from one another and the reason being lies within the cognitive dissonance theory. The theory recognizes cognitive dissonance as any incompatibility or inconsistency between attitudes or between attitudes and behavior. It is argued that this inconsistency is uncomfortable and that individuals will try and reduce this discomfort/dissonance. The self motivated partners that Starbucks seeks could have a level of cognitive dissonance when they have to obey their managers’ order

First we must look at what kind of team it is Starbucks wishes to create. With the company 's emphasis on all of it’s partners to be able to perform a multitude of roles within the workplace it’s safe to say Starbucks operates as a cross-functional team. A team composed of individuals from various functional specialties. Now we must look at what makes a team effective. Effective teams have a clear set of goals, relevant skills, mutual trust, unified commitment, good communication, negotiating skills, appropriate leadership, and internal and external support. Starbucks seeks individuals who are self-motivated, adaptable, passionate, creative, and team players. Like it has been alluded to earlier self motivated, passionate, creative people want to be leaders (in control of their own destiny). They have a vision of what it is they believe their work should entail and the direction in which to go to achieve that vision. If each member of the team has his or her own vision on what it is they seek and how to go about doing so you may not have or be able to set an established set of clear goals. If there is not a set of clear goals and or everyone has their own goals then you can have mistrust within the team, a lack of commitment if the goal set is to not what a particular team member feels it should be and as a result communication skills and the teamwork as a whole could