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Factors that influence consumer behavior
Factors that influence consumer behavior
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Running head: Situational Influences on Purchasing Behavior
Situational Influences on Purchasing Behavior
Abstract
There was an investigation in an attempt to understand what situational influences affect purchasing behaviors of consumers. Fifty subjects were asked to complete a survey in determining what attributes affect the decision to purchase a product. The effect of purchase was based on three different times of day: morning, afternoon, and evening. The effect of purchase was also based on whether subjects preferred caffeinated or non-caffeinated soda depending on the time of day. The subjects were asked to rate their preferences on a 5 point rating scale, one being agree and five being disagreed. The results indicated there was a relationship between caffeination and usage situation.
Situational Influences on Purchasing Behavior
Why do people shop? How do situational factors influence the decision to purchase certain items? The act of purchase is affected by many factors: mood, time pressures, or even a person’s disposition towards shopping. Time can be seen, as an important factor because it often determines how much effort and search a consumer will put into making a purchasing decision. A person’s mood can be affected by the degree of pleasure or arousal that is present in the store’s atmosphere. Most people tend to base a purchase decision towards a specific occasion; or even the way an individual may feel at a specific point in time can also play a big role in what we feel like purchasing. These factors may cause one to decide more carefully on a purchase. Marketers like to use segmentation strategies when advertising to let buyers know their product will meet a specific need one may be looking towards. Overall, many consumers’ purchase decisions are greatly affected by groups or social settings. The presence of other people around often has a positive influence on one’s purchasing behavior. Consumers look for different product attributes depending on they intend to use their purchase.
In an attempt to understand how situational influences affect purchasing behaviors, researchers looked at several different approaches to study consumer behavior. Monroe and Lee (1999) based their research on issues involving the buyers’ processing of price information. Their assumption concerned how prices influence buyers’ purchasing behaviors has been that a consumers already know the prices of products that they consider for purchase, but, they are not able to remember the prices of items they had recently purchased. Overall, what consumers can remember may not always be a good indicator of what they already know.
We are all consumers, and we buy diverse products every day. But, do you know what the main factor is that influences us to choose a product? If someone selects a cloth, maybe he pays attention to its quality! Customers’ decisions can be changed depending on what the main factors they are looking at. Various influences can cause consumers to select different products.
The data have shown customers’ interest; the retailers can serve their customers more effective when they know what their customer want. The product will catch customers’ attention because they know where exactly to put it. That lead to more product being sales and more money being generated. According to the video “How store track your shopping behavior”, from the study of men’s habit of shopping, they know how to get men pay attention to their products. They change it up a little bit and get a really interesting result:”85% increase in product touch, 44% increase in sales, and 38% increase in dollar sales”; that is huge increase numbers. That number show how impactful the study effects their business performances. It is the result of understanding their customers’ need and desire. The ultimate goal is to increase product sales. They have to depend on the customer to reach that goal. Making the customer feel comfortable and encourage them to buy more goods is a process toward that
Why do we buy? For some of us it would be difficult to survive without the purchases of necessities. But, rather than the needs of humans, why do we buy the products that are not necessarily, well, necessary? The brands and products we adore so much have become a habit of particular interest to us. For example, if you need laundry detergent, how often do you switch brands every so often? The answer is probably never. We stick close to our hearts during buying decisions, and even then they might be unconscious decisions that we just make. Buying used to be an overwhelming task. Sifting through multiple brands, checking prices, and ultimately making a decision that fits the personal consumer on the individual level. Now, we can finish an entire shopping list in one lap
This was the way I observed, following from a respectable distance while pretending to be shopping and taking notes on a pretend shopping list. I was able to follow several individuals as well as one couple and one family who were shopping during this time sample. I saw interesting trends in behavior and analyzed these trends in order to see the causes. As I looked through my notes after leaving the store, I thought of something that linked all these shoppers; they all thought they chose what to buy. Their personalities and the possible personal benefits of certain items led to the purchase of particular goods, but they still bought things available in this store.
There are different characteristics that affect consumer’ behavior towards a particular brand. It could be cultural factors, social factors, psychological factors and personal factors. In Pakistan the cultural factor plays an important role in affecting the consumer behavior toward desserts. We have the culture of eating desserts in occasion or celebrations such as parties, birthday, and weddings. Social class also influences the consumers buying behavior. Usually the middle and upper class tends to buy desserts other than ice-cream or local sweets (desi). Social factors like online social networks also affect consumer behavior. If they find information about new place is their city or if they find people praising any new food item they themselves want to try it.
To explain behavioural segmentation to my little sister that company target upcoming public event to promote their products because organisation have an idea of many aspects which a customer will take into consideration before making a choice. Therefore customer choices are influenced by his behaviour as well as that is just how the behavioural segments are targeted (Marketing91, n.d). Two variables behavioural segmentation are:
Every day, individuals are being influenced by the stimuli around them. Most of the time, they are not even aware that this is happening. Things seen, heard and experienced all come together to form an individual 's own idea about the world around them. This unconscious activation that predisposes individuals to certain responses and choices is called priming. Numerous studies have been conducted to determine if priming has an effect on consumer behavior and for the purpose of furthering the understanding the underlying effects of environmental primes on behavior. These studies have since exposed a cascade of priming effects on behavior.
Every company wants to understand why people decide to buy its products or others. Firstly, we have to understand why people buy certain kind of product. People buy products because they need them. A need is activated and felt when there is a sufficient discrepancy between a desired or preferred state of being and the actual state. (Engle£¬Blackwell and Miniard. 1995. p407 ) For example, when you feel hungry, what you needs is some food. It is very important for marketer to understand the needs of consumers. All the consumers may have the same needs, but the ways which they satisfy what they need are different. Here is a example, Chinese people would choose rice when they feel hungry, whilst British people may choose bread to satisfy their needs.
Science of Shopping Have you ever wondered the reason for flashy displays a few meters in front of large stores, just on the right-hand side? The answer dwells on the need to have customers easily spot the goods. The strategic location of goods on large stores and business premises is often aimed at drawing the attention of customers and having them drawn to purchase the goods. The science of shopping is increasingly becoming a significant subject in the current business paradigm. The ability to increase sales volume has become a core competitive strategy that many companies and sales stores are adopting.
2. Today marketers can collect and analyze data about consumer behavior, one person at a time; this is the relationship approach to marketing.
Successful e-commerce retailers consider a variety of unusual factors when planning their holiday marketing messages. For example, younger males comprise a substantial portion of last-minute shoppers, and they are more likely to be focused on simply getting through their chores, frequently ignoring promotions and sales. Focusing on how easily they can complete their holiday shopping may be a better marketing message than delivering a digital coupon. Weather conditions can affect sales significantly; research has shown that online sales increase when the weather is inclement, so some retailers increase their marketing efforts on days when snow, sleet or extremely low temperatures are keeping many shoppers at home. Other online retailers are looking more at items that could be purchased together than at items that have traditionally been bought at the same
The research on consumer behavior assists the organization recognize and forecast the purchase behavior of the consumers while they are purchasing a product. Thus, the study of consumer behavior helps the marketers not only to understand what consumer's purchase, but helps to understand why they purchase it (Kumar, 2004). There are a lot of elements which can influence the purchase decision of consumers such as social influences, cultural influences, psychological factors and personal factors (Super Professeur, 2011). Understanding these factors helps the company to market the product on right time to the right consumers in order to generate more profits. On the other hand, if the marketers fail to understand these components that might influence consumers, they will fail to convince the consumers to purchase that product or will fail to meet the demands of consumers. However, consumer behavior is one of the stimulating and challenging areas in marketing studies being a human activity focused on the products and services. Thus understanding the behavior of the consumers is a great challenge. Moreover, it is not easy to get a full picture of consumer behavior as customers make plenty of different buying decision every day and they usually do not know exactly what influences their purchase. In short, basing on all
Shopping is something that has to be done whether you enjoy it or not to get essentials needed. We all go places where merchandize is being sold for a specific reason. Whether you go to the mall, shopping centers, or your local grocery store, you 'll always encounter many types of shoppers. Shopping isn’t always as fun as it sounds to everyone, but it is something we often do. This is the only way we get products we need, by personally buying them. You have three main shoppers including impulse buyers, list makers, and bargain hunters.
There is a disconnection on who influences the products purchased during grocery shopping. The parents or guardians feel as though they are in control of the situation in most circumstances, but the influence that the children have is undeniable. Grocery shopping is a common practice in most societies, but there aren’t many studies examining the decision-making process involved within the family shopping experience. Factors including income, stress, and desire to finish shopping quickly all affect the shopping experience.
Everyone likes shopping, but everyone has their own way of spending when they go shopping. I love shopping, but I hate being at the mall, if I don’t need to be there then I won’t be there. I’ve noticed that when I have money, I do not buy anything, and when I do not have money I want everything I see. From my experience I’ve observed that there are people who shop smart, people who are just plain addicted to shopping, people who join another person while shopping, basically called window watchers.