Shuttle Disaster Case Study

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Conflicts of Interest

Conflicts of interest are an inherent problem in any industry. In the case of the shuttle disaster, the biggest conflicts of interest occurred between the engineers and the management at both Morton-Thiakol and NASA. Engineers like Boisjoly are strictly concerned with the technical issues, so it is relatively easy for an engineer to point to a problem and ask that something be done about it. In the documentary, Boisjoly unabashedly describes himself as a “pain in the ass”, and a stickler for engineering, making him an effective member of the staff for isolating an issue with no regard to political matters. (Challenger) Management, however, must concern themselves with contracts, cash flow, public relations, and client …show more content…

Renowned physicist Richard Feynman, who was a member of the Rogers Commission, concluded that “Engineers and managers are not communicating effectively”. (Challenger) Indeed, this occurred throughout the year that Boisjoly spent trying to warn management about the O-rings, and occurred again during the conference call where very likely engineers were not vocal enough in their reservations concerning the defective O-ring design. Although the documentary seems to portray Boisjoly as a lone crusader who is ignored by everyone around him, Jud Luvgood, the head engineer of NASA’s rocket propulsion program, had a different perspective on the incident. He says: “When you’re in a meeting like that, and the question is posed if anybody disagrees with the decision to launch and nobody disagrees, then that means that everybody agrees.” He adds, “I don’t care what they say today, and what they’ve been saying the last 20 years, they agreed to launch”. (Challenger) Indeed, there was likely a failure to communicate between NASA and Morton-Thiakol that led to the disaster. Of course, there is plenty of blame to go all around regarding the accident as a whole. Regarding specifically the decision to launch, Morton-Thiakol made a big mistake by trying to stop the launch literally just twelve hours before its scheduled time. Any concerns should have been brought up sooner, which would have allowed more

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