Servant Leadership Role

In any healthcare organization (HCO), nurses are plays a pivotal role, they appear and contribute everywhere and provide clinical support service. Nurses are critical to inpatient care, relevant to outpatient care, central to palliative, home, hospice and long-term care, and important for disease prevention. They also provide major benefaction to the interdisciplinary plan of care(IPOC), case management, patient management and functional protocols, and health promotion. Nursing organizations have five major functions, delivering excellent care, coordinating and monitoring interdisciplinary care, educating patients, families and communities, maintaining the nursing organization, and improving nursing performance. Nurse mangers plays a crucial role in organization's culture and are accountable for goals in employee satisfaction, retention and safety. They are selected based on their ability to sustain transformational management culture, how good at communicating with other associates, empowering the other nursing staff, and implementing process and

To become an excellent HCO, they expect their nurse managers to carry out the practices of servant leadership, because the interface often involves interdisciplinary collaboration, and they want their nurse mangers to be proficient in teamwork, mediation and consensus building. Nurse managers can learn about servant leadership by good practicing with ongoing training, exposure to best practices, and coaching and mentoring from nurse development programs and support senior nursing executives. The American Nurses Association recommends that nurse staffing should be adaptable to the specific needs of each unit, based on factors including patient needs, the nursing staff experience, the staff skills, available technology, and the resources available to nurses.(White,