Scorecard Case Study

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Introduction
The balance scorecard is considered as one of the most important performance measurement tools design to improve organisation performance. This method has been widely affiliated with the strategic implementation that helps the management to identify and measure specific core value drivers that underpin organisation and human resources performances. According to Kaplan and Norton (1992) a balance scorecard is like the dials in an airplane cockpit: it gives managers complex information at a glance.
In this essay the contribution of the balance scorecards tools will be evaluated to determine the alignment between the financial and non-financial measures in an organisation.
Development
The balance scorecards retain measurement as …show more content…

However the balance scorecards assist management in their measurement of the actual supply and demand activities on the market and reduction on time while developing or providing a service. According to Kaplan and Norton (1996) the scorecard approach will identify entirely new processes at which an organization must excel to meet customer and financial objectives. Furthermore the scorecard set measures to ensure that production defects rates are decrease as well as advice at opportune time to launch new products.in other words the scorecards monitored the existing business processes and focus on improving the processes by incorporating the metrics of quality and time …show more content…

Most companies applied the scorecards performance balance as a strategic management system to ensure the accurate management of the organisation. However this method when applied correctly can guarantee strategy achievement on a long term basis as well as to accomplished critical management decisions. As stated by Kaplan and Norton (1996) the scorecards are more than a tactical or an operational measurement system. This process are an important contribution while it meets the organisation needs and brings together fragmented element that are needed to ensure a competitive advantage, to become more efficient and oriented towards customers. However the scorecards provides solution for long term management in terms of improving quality of good or services and reducing the response time and new product launch

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