Samsung Case Study

752 Words2 Pages

Human
Samsung has been a leading global organization in technological innovation for more than 70 years. For the entirety of its existence, Samsung has valued their employees by providing them with opportunities to grow within the company and to reach their full potential. They believe their success is derived from the happiness of their employees so they have adopted the philosophy “a company is its people”. (“Values”)
Outlined in the SEC Global Code of Conduct are the expectations of employees and managers at Samsung. Samsung aims to improve the quality of life for their employees. They value diversity and respect the opinions, individuality and human rights of every person within the company. Innovation is cultivated by providing a working …show more content…

Employees have shared their opinions and experiences of working at various Samsung locations and at different levels in the company on websites like Indeed.com and Glassdoor.com. The reviews were mixed resulting in mediocre ratings. Recurring comments made by employees, both current and former were of demanding schedules, lack of work-life balance, lack of a support system, and favoritism from management. (“Working at Samsung”; “Samsung Reviews”) All of these contradict what Samsung outlines in their code of conduct. However, with Samsung being such a large company with over 325,000 employees in more than 80 countries, it is hard to make every employee happy. …show more content…

The CMP has three areas of focus: “ The Compliance Management System, prevention of unlawful activities, and response to changes in regulations.” (“People” 30) Throughout all departments are compliance teams that specialize in protecting the reputation of the company as well as individuals in the company through a process of “prevention, monitoring, and post-management”. (30) Figure 1 is a graphic from the 2015 Samsung Electronics Sustainability Report which illustrates how compliance management is incorporated throughout the organization. (29) Additionally, Samsung has established an Ethical Management (Anti-Corruption) System which allows “employees and other stakeholders to confidentially and anonymously report violations of (their) ethical standards.” (31) It has successfully aided in resolving over 1,820 cases in the past three years.

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