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Factors that influence risk management in health care
The role of accreditation in healthcare
The role of accreditation in healthcare
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The risk manager will adhere to the Joint commission requirements for reporting sentinel events for accredited hospitals. “Accredited hospital are to identify and respond to any sentinel event in a timely and through manner.”( Radtke, K., & Milton, C. (2003). The Requirements include a credible root analysis and the development of an action plan that reduces risk and improves patient safety measures. The process of the root analysis should find risk in areas like performance but should focuses primarily on systems and processes. The focus should not be limited to the level of individual performance. While doing the analysis, it should progress from special causes then to clinical processes and will conclude in common causes. The analysis should be within the organizations processes and systems, and can assist in identifying improvements that should be put into place to prevent such an event from happening again. If the root analysis shows that the occurrence was unpreventable and there are no such measures to be improved to avoid the event from reoccurring. The root analysis is to help assist in the process of developing a plan of strategies to help reduce the risk of it happening again.” (Joint Commission ,2010) A suitable plan should address responsibility of the implementation of action which would also include testing of the plan, time lines and the strategies for measuring the effectiveness” . When an on site survey is required the surveyor will assess the compliance of the hospital related to sentinel events. The time in allowance for sentinel reporting according to compliance with the joint commission is a 15 to 45 day response to adverse events. Failure of the hospital to meet the timeline in response to an event will... ... middle of paper ... ... as this PORTFOLIO PROJECT Works Cited SEN, S., SIEMIANOWSKI, L., MURPHY, M., & McAllister, S. (2014). Implementation of a pharmacy technician-centered medication reconciliation program at an urban teaching medical center. American Journal of Health-System Pharmacy, 71(1), 51-56. Doi:10.2146/ajhp130073 Jones, D., & Cotta, J. (2009). Lessons from the field: How one Hospital combines quality, compliance, and patient safety. Journal Of Health Care Compliance, 11(5), 53-75. Histories should these labels be more distinctive to prevent mistakes? Source: http://www.steadyhealth.com/articles/What_do_Anticoagulants_do__a667.html Carroll,R.L. (2009) Risk Management Handbook for Heathcare Organizations S.F. Ca.,Josey&Bass ISBN 9780470300176 (American Psychological Assoc.) (n.d). Joint Commission On Accreditation of Healthcare Organizations.
middle of paper ... ... Root Cause Analysis in Response to a Sentinel Event. Retrieved on March 2014 from world wide web at http://www.pedsanesthesia.org/meetings/2004winter/pdfs/heitmiller_Sentinel.pdf Orlando Regional Healthcare, Education & Development. (2004). Patient Safety: Preventing Medical Errors.
It is imperative that Health Care Professionals learn to manage risk. There are many factors to think about including environment, assessment, identification and prioritising when managing risk. Being able to strategically implement preventative measures will help in managing risk. Risk management works hand in hand with all enablers set out by chapelhow.
Hospitals are busy places, and with so much going on it is hard to believe that mistakes are not made. However, there are some accidents that should never happen. Such events have been termed ‘never events’ because they are never supposed to happen. This term was first introduced by Ken Kizer, MD, in 2001 (US, 2012). The Joint Commission has classified never events as sentinel events and asks that hospitals report them. A sentinel event is defined as, “an unexpected occurrence involving death or serious physiological or psychological injury, or the risk thereof” (US, 2012). Never events are termed sentinel events because in the past 12 years 71% of the events reported were fatal (US, 2012). Because these events are never supposed to happen, many insurance companies will not reimburse the hospitals when they occur. A study in 2006, showed that the average hospital could experience a case of wrong-site surgery, one example of a never event, only once every 5 to 10 years (US, 2012). This study illustrates how rare a never event is. Hospitals do not want these never events to happen any more than a patient does. To help prevent these errors, hospitals have created policies that, if followed, will minimize the possibility of a mistake. The consequences of never events are devastating and because of this the goal is to make sure that they are eradicated from hospitals and medical facilities.
There are many ways to classify the sentinel event, one of the most useful regarding the definition of ethics, criminal, civil and administrative liability, it is one that divides it into preventable and non-preventable sentinel event. The sentinel event is not preventable complication that can not be prevented given the current state of knowledge; the sentinel event is preventable bad outcome of care that can be prevented with the state of knowledge.
The RCA is an assessment that provides details after the event has occurred and it outlines the series of steps that was taken that lead up to the event and it identifies the factors that are associated with challenge. The RCA is utilized to describe; “trends and assess the risk that can be used whenever a human error is suspected” (Hughes, 2008). It is believed that when the root of the issue is determined it is easier to repair. Another system they can use to assess the system is Failure Modes and Effects Analysis (FMEA). The FMEA method is more an evaluation method or technique that will get rid of the known and possible failure, issues, concerns and errors of the system before they actually happen. This method is known for prevention by foreseeing the errors by estimation of the probability and the penalties. In order for strategic improvement there must strong leadership, good source of financial resources for training purposes and the necessary equipment to empower the healthcare professionals. Educating the stakeholders on how this will benefit the overall organization and gives way to fewer adverse events within the system. They will need to come together to develop a more precise solution to the issues and address them through interdisciplinary communications and cooperation which can put the healthcare culture at risk of safety. In order to move forward everyone needs to feel a part of the change and feel that their concerns where addressed. The patients and their families need to be ensured that every effort possible is made to correct any area of concern. The root cause analysis needs to be made aware of its usage and importance in the process. Behind all of the efforts
In order to become a risk manager you have to get your bachelors first, then follow it with master’s degree in business administration, finance or any similar major. In addition to the bachelor’s degree to become a risk manager should be certified or licensed from a healthcare related organization. A risk manager needs an experience of at least four to five years in either business or finance. Specific personal and computer skills should be developed as well, such as great organizational and communication skills, highly detailed oriented, multitasking, software’s, and spreadsheets.
It is this singular fact that very few people realize. A pharmacy technician who receives no formal training is responsible for not just the delivery of a patient’s medication, but also for their bill, their confidential information, and their life. The question now is, how can an uneducated individual be given so much responsibility? Technicians are granted these responsibilities because a pharmacist can not do the job alone. Pharmacists strive to mold each new technician into an employee that will realize what technicians really do.
I learned a lot from this experience. As I mentioned earlier first time when I saw pharmacist doing medication reconciliation I felt it is difficult task to do and hence I started getting more information about medication reconciliation from my friends and pharmacist whenever I got a chance. I prepared myself before I expose myself in this area, which helped me to gain more confidence when I was performing medication reconciliation with standardized patient. I learnt how important is Pharmacist role in finding and solving medication related discrepancies. From this activity, I learnt that it is very important to communicate effectively with patients and other health care providers. If I am unable to communicate properly I will not be able to
After review of the timeline of the events surrounding Mr. B, there are several causative factors that led to this sentinel event. These are inappropriate staffing, inability to identify trends of deterioration, policy for conscious sedation was not followed, inadequate observation and monitoring, failure to respond to alarms, inadequate home medication evaluation, medication dosing, appropriate medication administration times, and failure to start cardiopulmonary resuscitation in a timely manner.
The Joint Commission has recognized the urgency by addressing safety of alarm systems. In April 2013, Sentinel Event Alert, the Joint Commission reported 98 alarm related events (JACHO, 2103). Of these 98 events, 80 of them lead to death, and 13 resulted in permanent loss of function (JACHO, 2103). A new patient safety goal for 2014 goal is to improve the safety of clinical alarms. Elements of performance include setting alarm management as a priority. This includes the establishment of policies and procedure for the management of ...
When doctors prescribe medication for their patients, a local retail pharmacy is most likely to be utilized to fill the order. However, there is a growing population of older Americans that are no longer able to live independently and must reside in nursing homes or assisted living facilities. In order for this vulnerable population to receive their medications, a different kind of pharmacy is needed, these are known as LTC, long term care pharmacies. Within these specialized pharmacies there are highly trained employees called CPhTs, certified pharmacy technicians who are overseen by state licensed RPHs, otherwise known as pharmacists.
The rate of errors and situations are seen as chances for improvement. A great degree of preventable adversative events and medical faults happen. They cause injury to patients and their loved ones. Events are possibly able to occur in all types of settings. Innovations and strategies have been created to identify hazards to progress patient and staff safety. Nurses are dominant to providing an atmosphere and values of safety. As an outcome, nurses are becoming safety leaders in the healthcare environment(Utrich&Kear,
...nt an organizational chart. This allows all personnel to understand what their roles are at time of incident, and whom you communicate sensitive information too. If no direction or communication is given, providing facilities run the risk of victims trying to enter their doors seeking care, which can over exhaust resources and oversaturate hospitals. Therefore, a hospital triage is implemented to assess if patient condition has worsened or remained stable, if there is a need for decontamination process, or if a person seeking assistance is a family member looking for victim. Having these procedures ensures that patients inside the hospital prior to incident are protected for potential harmful exposure to contamination agents and other measures. In addition, hospital and providing facilities are a source of information for victims, the media, and family members.
Keeping patients safe is essential in today’s health care system, but patient safety events that violate that safety are increasing each year. It was only recently, that the focus on patient safety was reinforced by a report prepared by Institute of medicine (IOM) entitled ” To err is human, building a safer health system”(Wakefield & Iliffe,2002).This report found that approx-imately 44,000 to 98,000 deaths occur each year due to medical errors and that the majority was preventable. Deaths due to medical errors exceed deaths due to many other causes such as like HIV infections, breast cancer and even traffic accidents (Wakefield & Iliffe, 2002). After this IOM reports, President Clinton established quality interagency coordination task force with the help of government agencies. These government agencies are responsible for making health pol-icies regarding patient safety to which every HCO must follow (Schulman & Kim, 2000).
Pharmacists play a key role in patient care and well-being. Not only do quality pharmacists dispense prescriptions to their patient’s, but they also consul them on how to get superior results. By maintain a thoughtful relationship and open communication with patients, pharmacists are able to best access their patient’s needs. As a pharmacist, it would be my goal to have that strong relationship with my patients. My dad personally struggled with taking his prescriptions, as most individuals diagnosed with severe clinical depression do. Clearly it is not his pharmacist’s fault my dad didn’t take his medication before it was too late. His pharmacist simply did his job. However, as a pharmacist, I would go above and beyond, the extra mile, to access