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Concept of public relations
Concept of public relations
Functions of public relations in business
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Recommended: Concept of public relations
Purpose of Promotions and Advertising
The purpose of promotion is to communicate directly with potential or
existing customers, in order to encourage them to buy the product and
recommend it to others. The promotional mix involves different forms
of promotions. There are:
* Personal selling
* Public Relations
* Sales promotion
* Direct Marketing
* Trade Fairs and Exhibitions
* Sponsorship
* Advertising
v Personal selling
It is a form of promotion which involves direct contact between the
Lancôme's sales representatives and prospective customers. Normally it
can be seen on the street or in centres.
Advantages
* It is easier to persuade customers to buy the product
* The selling person may know what the feeling/reaction of the
customers is
* It is clear to let customers know everything about the product
such as functions, where it made and background etc
Disadvantages
* If the selling person is not adroit in the conservation, customers
may be unhappy and go away
* Customers may not have time to listen to the selling person's
introduction of the product
v Public Relations
Public relations is all about publicising and promoting a positive
image of Lancôme organisation's achievements with a view to
influencing customers to buy products. Major retailers spend a great
deal on public relations to promote a responsible, caring and
high-quality image. Other companies carry out public relations to:
* Increasing understanding of the company, its scope and products
* Bring the company and its products to the attention of a wider
audience
* Generate more business and profits
v Sales promotion
A sales promotion is an attempt to communicate with our customers and
Promotion is advertising to potential customers in and effort to create an awareness of your business. It is reasonable to believe that without the ability to advertise a company would have a difficult time generating new customers.
Michael Jordan has star power that bridges age, race, and socioeconomic class. Nike understands this aspect of the popular superstar and decided to give him his own clothing line named Jumpman23. It is the most popular form of sports apparel available and the white logo that adorns each article of apparel is known worldwide. Michael Jordan is arguably the most loved and respected athlete of this generation, thus the ad for this company depicted in ESPN The Magazine takes advantage of his immense popularity. In an attempt to expand the companies influence Jumpman23 uses professional baseball player Derrick Jeter to send its message and promote its apparel. In the essay “Absolution for Sale,” Charity Miller writes, “We live in a world of images. Among the most persuasive and insistent of these images are those directed at us by advertising. These images often do more then simply try to persuade us to buy a particular product or use a particular service. More subtly, they influence us by appealing to our desires or exploiting our emotions.” The image of Jeter training alone in a gym clothed head to toe in Michael Jordan’s clothing line combine with a poem above describing his intentions. This scene portrays the hard work and dedication that will eventually lead to success as things an athlete of any level should expect while wearing the clothing. Michael Jordan takes advantage of his legend on the basketball court and his appeal worldwide to create a line of apparel that demands the same work ethic from those who wear it. Its success is in Jumpman23’s ability to interest buyers no matter what age, race, or sport.
Persuasion has always played an intricate role, in many ways, when it comes to promotion of a Fortune 500 companies like C.V.S. corporation. With the largest pharmacy chain of over 7400 stores in United States; no wonder they are at the top five largest pharmacies in the United States based on revenue generated from prescription only. However it's not only prescription is sold in stores; there are assortment of general merchandise including food, sundries, beauty products as well as health products sold there. In one of the stores I visited for this paper, located at 39th and Main street, I noticed that the products were sold in minute quantities so as to reduce the price of the merchandise.
What’s Behind An Advertisement? When consumers look at advertisements, most do not pay attention to the meaning of words and are won by the unfinished message put out by advertisers. Advertisers use the manipulation of language to create claims that suggest something about their products without directly claiming it to be true. Through this method, consumers are attracted to a product because they infer certain things about the product from its claim, even though those things are often not true of the product itself. There are not many laws protecting the consumers, however the Federal Trade Commission designed a few to prevent fraudulent or untruthful claims in advertising.
Magazines are littered with strategically placed advertisements designed to grasp the attention of readers and appeal to their subconscious desires. Just as the audience becomes absorbed in the bevy of articles, their attention is diverted by the striking lavishness of a deliberately positioned advertisement. In the essay “Advertising’s Fifteen Basic Appeals,” Jib Fowles explains, “That is the immediate goal of advertising: to tug at our psychological shirt sleeves and slow us down long enough for a word or two about whatever is being sold” (60). Marie Claire is no exception and is jammed with advertisements that are targeted to women, the primary demographic. The advertisements revolve around the main topics discussed in the magazine including:
With today's advanced pop culture of innovation and social media, along with the standards we individually set for ourselves, would you say that the idealization of advertising has played a key role in the advancement of our culture? As we look into Jib Fowles article of “Advertising's Fifteen Basic Appeals” we can begin to recognize what is being portrayed in advertisements today. In advertising, whether it be a commercial, magazine Ad or billboard there is always a key message being depicted and with that an appeal. Advertising today shows us how vulnerable we are to buy there products, follow there styles along with act and look like the people whom advertisers are depicting in there ads; for this is the way it seems our pop culture flourishes
On average, Americans are exposed to over 362 minutes of advertising per day as stated in the article “New Research Sheds Light on Daily Ad Exposures” by Sheree Johnson. Advertisements lasting one to two minutes, implies Americans are being exposed to more advertisements than anything else. Advertisements are not able to be escaped and are used to pursue consumers into buying products they might not even need. This can be a reliable technique by marketers because consumers fall into what the advertisements are saying. Increasing advertisement exposure to consumers per day allows marketers, such as Diet Coke a more valuable beverage company because their advertisements are simple, making them more effective.
Promotion. Finally comes promotion - informing the customer on the qualities and advantages of the product so that the potential buyer learns about the product, prefers it to those of the competitors, and has an opportunity to buy it at some place.
Over the last decade, product marketing and ways through which communication takes place between manufacturers and consumers has changed tremendously (Belch & Belch 2004). Due to the technological revolutions and the rise of innovations such as the mobile phones and the internet, control over information has shifted apparently from the manufacturer's hands to the hands of consumers (Belch & Belch 2004). The market environment has also changed due to globalization of marketing strategies, loss of confidence in media advertising, increased reliance on targeted communication methods, and media fragmentation and so on (Belch & Belch 2004).
Promotion will come in the form of indirect communication through such social media as well as face-to-face communication within the stores in areas that I plan to introduce the product to (Bovee, 2012, p.308). Using social media I believe it’s a great tool and the use of it could be exponential without spending a fortune to promote. Promoting within the store will better inform potential customers of the new product and hopefully encourage to purchase.
The purpose of an advertisement is to persuade customers that their product is the best one out there, so that more people will feel the need to buy it, but sometimes people are offended by the content in the advertisement. A good advertisement will have a set target audience, is memorable, and doesn’t confuse the consumer on what the product is that is being sold. Advertisements are interpreted differently depending on the person. Some advertisements are controversial; therefore, they are sometimes pulled from the media. Things that make advertisements controversial is comments on sexual orientation, religion, race, and people’s social status. When an advertisement receives too much negative feedback, it tends to get pulled from the media. After Dolce and Gabbana received too much negative feedback from the public, they pulled their advertisement. Though on the surface this advertisement is selling nice clothing on very good looking people, the underlying meaning is selling the sexist idea that men are above and more dominant over woman.
According to Shimp (2007), there are five important factors which determine the purpose of advertisement in terms of marketers’ communication with consumers. He listed these five factors as follows: “(1) informing, (2) influencing, (3) reminding and increasing salience, (4) adding value, and (5) assisting other company efforts.” (p.246). To clarify that, the first most important aspect is informing people which means company needs to enhance the awareness of the consumer about their products by mentioning its advantages and features. Advertising also affect the products in two ways. Firstly, by basic demand, which build consumer desires for old products of the company and secondly, refers to a new brand of the company. In addition, effective advertising can retain consumer’s mind fresh about the image of a brand which develops the trace of the memory where consumers have to choose between two or more products. Moreover, it may change the product quality, create new, well-designed and elegant product and change consumers view towards the product. Lastly, by effective advertising program, company may save money and time as s...
This article studies the relationship between advertising and sales promotions and their impact on brand equity. A main priority for most companies is to establish and achieve a strong and powerful brand name. A company can build a strong brand name by creating the market for their customers want. By creating a strong brand name, a company will become more established. Brand equity is important to the producer, retailer and consumer. The consumer knowledge of the brand says how the producer will produce and market the product. The consumer knowledge of the brand name also determines the quantity the retailer will sale. Brand equity can have a positive or negative effect. A positive effect would be for everyone to recognize the name and purchase the product. The negative effect would be to have the product recalled. Brand equity is important because it can offer many advantages for a company. Brand equity can create a high demand for your product, reduce marketing cost and the company’s brand name will have high credibility.
The main purpose of advertising is to deliver the proper message to customers and prospective customers. The purpose of advertising is to convince customers that a company's services or products are the best, to enhance the image of the company, point out and create a need for their products or services, demonstrate new uses for the established ones, announce new products and programs, reinforce the individual messages of the sales people, draw customers to the business, and to hold existing customers.
Nowadays, advertising is a very big business. Very often is the major means of competing among firms. Furthermore, supporters of advertising claim that it brings specific benefits for consumers.