Prejudice In The Workplace Case Study

Prejudice in the Workplace
Everyone has some prejudices or biases that guide how they treat others throughout the day. Sometimes, those prejudices are so intense that others are harmed or treated badly in the workplace where everyone should be treated with respect. Common prejudices are based on race, ethnicity, and cultural backgrounds. This paper will look at when a party is treated differently because of ethnicity even if they are of the same race as the person prejudicial to them.
Summary of Case
At Ethio Express Shuttle Service, Inc. (Ethio Express), a Houston, Texas based company, African Americans were treated differently, not only because of their race but also because they grew up in the United States and did not have close ancestry to Africa, specifically Ethiopia (U.S. District Court, 2006). These unfavorable practices occurred from roughly 2003 to 2006. Non-Ethiopian drivers would be assigned "ghost trips" where there was no passenger to be picked up while, Ethiopian drivers would receive routes with paying passengers (U.S. District Court, 2006). Ethio Express also had practices surrounding lease terms, dress codes, meeting

Second, create a diversity group ranging from upper management to employee and include someone from each different ethnicity (Haskins, Saunders, & Vazquez, 2015). This group would help manage diversity training and inclusion within Ethio Express. The third step, would be to keep up with training and make sure that every employee 's needs are met through an equal opportunity policy (Engineering Management, 2004). Through education and equal opportunity policies, cultural competence can be addressed. Within the diversity group, employees can speak openly and freely about their different cultural experiences and grow to an understanding of