It was mid-morning on a brisk Saturday in late December. I felt exhaustion throughout my entire body, along with the desire to go home, take a nap and spend Christmas Eve with my family instead of on my feet all day during one of the pharmacy’s busiest days of the year with a thousand overwhelming tasks in front of me. I wasn’t exactly happy to be there, but I was scheduled to work from open to close and was making my way through the day as best I could. Suddenly, there was a small lull in the traffic at the counter and the pharmacist on duty gave me an assignment to take care of during the downtime. He explained to me that a prescription for a medication we didn’t have in stock had just been called in for one of our customers, and because …show more content…
We needed to call him and ask if he had enough left to get through the weekend, and if not, find another pharmacy in the area that had the drug in stock. I felt the weight of the situation before I even picked up the phone. Dutifully, I picked up the phone and dialed his phone number. “This is Taylor at the Hy-Vee Pharmacy. Did you have enough of this medication left to get through the weekend?” I asked. Sure enough, he said he didn’t and immediately seemed concerned. I explained the situation to him as calmly as I could, and said that I could see if any other pharmacies in the area could even partially fill his prescription so he could get by. I performed a local search of the Hy-Vee pharmacies in the area for the drug, hoping someone would have it on their shelf. According to the pharmacist, though, it was unlikely any pharmacy would keep it in stock. By some divine intervention, or just a great strike of luck, one area Hy-Vee had it in stock, and it happened to be the store located just ten minutes away from ours. Feeling relieved, I called the store and made sure they would we able to fill it, and they assured me they
About two years ago my closest friend passed away. As I sat at her bedside in the hospital I was shocked to see her in that stricken position. I wondered why was this happening to her?Why was she suffering needlessly? Since I was the age of 16, I have had the desire to help others. It first started with my neighbor Cheryl Conel. Cheryl was an intimately close neighbor of mine who I used to work for. As the years went by Cheryl and I became closer and our friendship strengthened considerably. She became my first strong female role model. Cheryl became very ill one day and learned that she had a Methicillin-resistant Staphylococcus aureus (MRSA) infection. This bacteria presented very suddenly and quickly caused her to lapse into a coma. I didn't understand at the time just how ill she was-- in my mind I thought she was going to recover and go home soon. I quickly learned that this bacteria is very difficult to eradicate and about a week later on December 9th 2009, Cheryl passed away. I was extremely devastated because I had just lost my mentor and my best friend. I wanted to learn mo...
Each drug was not necessarily in the same type of container and many drugs were not in a solid form. I had to know what form each drug was in and then figure out how they were measured in the various containers. The system used by Wal-Mart allowed the technicians to scan drug containers to then print a label, bottle the correct amount, and insure that the correct drug was selected. The scanner would not allow you to use the incorrect drug unless there was a system error. I also stocked drugs into their correct positions within the pharmacy. During midday, the prescriptions begin to arrive slower. I would be left with few prescriptions to fill, so I tended to learn what the pharmacist was doing or learn more of what the technicians did in their
At that time I advised the doctor’s assistant that I also needed to speak with the doctor about insomnia since I had missed my new patient appointment on the 17th of February. The doctor came in asked questions (as normal) I showed her my prescription that I needed a refill on and she advised she would need a drug blood or urine test before prescribing controlled substances. I had given specimen already and advised her I gave urine just before coming to the room. The test was clean besides the insomnia meds I take, of course, in which I had shown her the prescription for. She advised she will send the prescription to the pharmacy HEB in Lockhart Texas. That evening I checked with the pharmacy and they advised they have NOT received it. I contacted Lone Star Circle of Care to send a message to the doctor. The following day March 1st the prescription had still not made it to the pharmacy and when I called Lone Star Circle of Care they advised the doctor received my message around noon that the pharmacy hadn’t received it the day before. I figured I should give her until closing to send the prescription, so later that evening the prescription still was not at the
This weekend I was paired up with a nurse from the floating pull. It was a very interesting experience. For the first time since the beginning of the semester I can say that I was faced with a lot of critical thinking situations. I spend the day running around reminding my nurse of things he forgot or task we had to finish. It was already 2:00 pm and I still hadn’t performed an assessment on a patient, at this point I remember what Mrs. McAdams had said before “ we are in the hospital to help but our main priority is to learn and practice our skills” so I made the critical-thinking decision to tell my nurse that I needed to at least complete an assessment and since we were about to discharged a patient I could performed a final assessment on him before going home. I performed my assessment, had time to document and helped my nurse with the discharged. This weekend was a very challenging clinical for me but I also learned a lot. I learned to managed my time better, be proactive in my clinical experience and I also found my voice.
...ort her actions, then Jack must do so as he is too responsible for making this situation known to the appropriate people. However, one must acknowledge how difficult this may be for Jack due to the long-standing relationship he has with Linda. It should also be apparent now that Linda’s actions are unjustifiable. She is not only acting unprofessionally and unethically by not delivering the medication but she is committing an illegal offence by falsifying records and stealing from the ward. To conclude, it is important to remember that the Department of Health and Children (2008) acknowledge that healthcare has originated in a world which is not flawless and that as humans, errors are possible. However, members of the healthcare system must try and prevent these errors from occurring where possible to ensure a high standard of care which is owed to the service users.
I had to include the name of the patient, medical record number, date, time, details of the incident, whether it was an actual incident or a near miss, and who was affected. Initially, I was worried that the resident doctor would think of me as spiteful but then my team leader reminded me that this was for patient safety and he needed to be aware of the mistake he had made. Also, by reporting the incident it would be helpful in avoiding problems like this in the future. As stated in the CNO Practice Standard on Medication (2015), “Nurses promote safe care, and contribute to a culture of safety within their practice environment, when involved in medication
While the technicians have access to most of the pharmaceuticals, they do not have access to the narcotics. Mrs. Becks had to count and fill those prescriptions herself. She has to be careful that she grabs the correct prescription because certain prescriptions have very similar National Drug Codes (NDCs). Mrs. ...
My heart began to flutter and my palms began to sweat profusely, because I knew what he was going to ask me. “Ma’am?” he said softly and so intelligently…”Will you do the honors of---?” I exclaimed, “YES!” He then smiled at me and said “Awesome, here you go” as he pushed the patient towards me and then turned around to walk away. My face appeared concerned, shocked and mostly, lost in front of the patient. My naïve mindset thought that this handsome Physician was going to ask me for lunch, but instead he was asking me to take the patient to the discharge lobby, I had already forgotten that I was a volunteer. So following the Physicians orders, I rubbed my palms onto my pants and gave myself a pep talk and pushed the patient towards the exit. All the while pushing the patent, I kept thinking of all the germs that this patient had come into contact with, along with the sickness they still possessed. It was terrifying to consistently look down at the patient wearing a discharge gown with old yellow stains that could either be from orange juice or bodily fluid. My guess was orange juice, just so that I would not freak myself out even more than I already had. I approached the exit door, dropped the patient off and quickly made my way towards t sanitizing station. One pump, two pumps, and then three pumps of sanitizer, just to make sure that my hands were thoroughly clean with the ninety-nine percent germ
I have chosen this particular incident as administering medication is a common responsibility that I will be doing in the fulfilment of being a student nurse and in accordance for the national competency standards for registered nurse (NMC, 2010). Reflection is a tool for assessing the professional actions comes with personal belief and values (Bulman & Schultz, 2013). The most common responsibility of a nurse is the administration of medications. During my CPU class where we role plays some of the responsibilities of a nurse in preparation for
In one particular circumstance, on the second and final day of my placement, a patient entered the pharmacy to collect their prescription items. As the patient came in, the pharmacist told me that I would be responsible for giving the
On my first day of week three clinical at 0830, client W and I were on our way to the dinning room and client B asked me to put his jacket on, so I told client W that I would meet him in the dinning room. After I helped Client B, I was on my way to the dinning room and nurse A told me that client W was experiencing difficulty breathing and we needed to give him his 0900 inhalers earlier. He was having audible wheezing and rapid respiratory rate. Therefore, we had to give client W his inhalers, SalbutaMOL Sulfate, which is a bronchodilator to allow the alveoli in the lung to open so th...
Amy is a medical administrative assistant (MAA) at B&SC Internal Medicine. She received a call from a 55-year-old patient requesting an immediate appointment because he was having an ongoing migraine due to uncontrolled hypertensor (high blood pressure). The pain became so bad he became lethargic, fell, and got a contusion on his head. The fall prompted a seizure. Amy sent a note to the triage nurse via the EMR messaging center. Amy’s note said, "Mr. X requested an immediate appointment due to an uncontrolled migraine and hypertensor (low blood pressure)."
The health experience of the guest speaker involves the long and challenging journey in her fight through breast cancer. For the sake of confidentiality, my patient will be referred to as Mrs. M throughout this paper. Throughout her presentation she explained the steps leading up to her diagnosis, her experiences through chemotherapy and radiation, as well as her thoughts, feelings, and emotions during the most difficult time in her life. This paper will discuss the various determinants of health that have shaped her health experience, abstract concepts that stood out throughout the presentation, personal assumptions, and the overall meaning of her illness. Health Experience Narrative
Community pharmacist (CP) is highly competent and the most accessible health care profession to the public in the UK. It is estimated more than 550 million visits to community pharmacy take place in the UK annually. There are roughly 32000 qualified CP serving in 13000 community pharmacies in England. Standing on the front line of health care, the quality of the service provided by pharmacists is of the utmost importance. In order to deliver a patient orientated health care service, public perspective of pharmacy and the service provided should be taken into consideration and this is the primary objective of the group research project. This group research project studied public opinion of health care, accessing pharmacies and medicines,
I followed my humdrum routine, arriving for work on time, punching in, and returning to the front to begin my shift. The store was mostly calm, except for the constant beeping of the registers, the bickering of elderly couples, and the hum of activity swirling about the manager's desk. In other words, there was nothing out of the ordinary at all at good old PharMor. I was used to the noise, to the persnickety comments from customers, and to our sarcastic managers. Just when I thought I'd heard every possible complaint, seen every possible accident - it got worse.