Patient Safety

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1.1 Background
In high hazard industries, errors and accidents may lead to terrible outcomes. Patient safety is an important public health issue worldwide. According to the World Health Organization (WHO), a person on an airplane has 1 in 1,000,000 chances of being harmed, whereas, a patient has a 1 in 300 chances of being harmed in a healthcare facility. A hospitalized patient has a 14% chance of developing an infection, which may be prevented with an extra precaution and appropriate hygiene. In addition, 50% of complications that occur during surgery may be avoided (1). In 2016, a study by Makary MA and Daniel M reported that medical errors are the third leading cause of death in the United States (US), following heart diseases and cancer …show more content…

The term error can be further classified to active and latent errors, sharp end – and blunt end-errors, and lastly slips and mistakes (3). Active errors occur between a person and part of a system that result in an immediate effect on health and safety. Unlike active errors, latent errors occur due to failures in health and safety management systems, organization or design and they are easily missed and may remain unnoticed for days, weeks, or months until they result to an accident (4). Errors at the sharp end relates to elements or people in the healthcare system that are in a direct contact with the patients. Whereas errors blunt ends do not occur in direct contact with patients but influence the personnel and devices at the sharp end that do. Slips are errors that occur because of sensory or emotional distractions, fatigue, and stress, while mistakes are due to lack of knowledge or misunderstanding. Another common term in healthcare is a near miss event, which is “an event that did not result in an injury, illness, or harm, but had the potential to do so” …show more content…

By the end of the 1990s, many and well documented reports of poor patient care, in correlation with well-publicized informal reports of medical errors, raised the public's attention about the quality of healthcare (8). The Institute of Medicine (IOM) responded by forming a Quality of Healthcare Committee to develop ways to improve the overall quality of patient care in the US. The committee's publication on patient safety, “To Err is Human”, had an important role in focusing the nation's concerns on this topic (9). By that time, the goal was to form an environment in which culture of safety is the main priority in any healthcare organization (10). Their recommendation was to improve systems by learning from failures instead of blaming individuals, to enforce mandatory or voluntary reporting systems, and to develop strong leaderships (11). One of the most widely used definitions of the term safety culture was developed by United Kingdom (UK) Health and Safety Commission, which was “the product of individual and group values, attitudes, perceptions, competencies, and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization’s health and safety management” (12). Throughout

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