Patient Engagement Framework

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A critical population health effort is chronic disease management. Chronic diseases are the most prevalent causes of death and disability worldwide (Hamine, Gerth-Guyette, Faulx, Green & Ginsburg, 2015). To achieve improved health outcomes, quality of life, and cost-effective health care, it is vital to adhere to chronic disease management. Involving patients in his/her own health/healthcare, or patient engagement, is a way to increase adherence. Strengthening the patient-provider relationship through the use of health information technology, will require the benefits of the five levels of the patient engagement framework (Nash, Fabius, Skoufalos, Clarke & Horowitz 2016). The first level of the patient engagement framework is the “Inform …show more content…

The text states in this level, providers can help to interact with their patients and recommend steps they can take to improve their health. For the patient, it will make it easy to understand the instructions provided by the provider so they can have good self-care (Nash, el at 2016). Decreasing the amount of redundant paperwork, providing current wait times, and implementing resources to check symptoms, can make office visits and calls more effective and efficient. This can also help to relieve stress and encourage residents to do more for themselves. Concerns may arise about having to have access and the capability to use technology. One study showed that this was not a major concern or populations that may not have access to technology (Lim, Kang, Shin, Lee, Yoon, Yu, Kim, Yoo, Jung, Park, Ryu & Jang 2011). Furthermore, this level does not need to be web-based. The use of care coaches and healthcare navigators can full the technology void. At this level, patients also view their electronic medical records. This will help for patients to be able to spot errors, be more informed, and inspire them to do more for themselves in terms of self-care and …show more content…

Here, the provider can use information they learn from their patients to provide better care, and the patient has is it made easy to be part of their healthcare team (Nash, el at. 2016). At this point, the previsit is introduced. The previsit can eliminate time spent with questions needing to be asked by the physician. Previsits can even be done by telemedicine. Telemedicine can eliminate the need for an appointment, and allow for the patient to report how treatment is going. Patients indicated that previsits online improved the quality of communication with their physicians (Deering, 2013). It also allows for the full care team to be involved, provides a future for a campaign, and patient decision

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