Health care professionals must strive and maintain effective communication with the entire staff as well as the patients in their care. Many factors can attribute to the communication between patients and their health care team. (). According to .... there are seven basic principles of patient-clinician communication; mutual respect, harmonized goals, supportive environment, appropriate decision partners, right information, transparency and full disclosure, and continuous learning. In a clinician, patient relationship, mutual respect is important; both parties must make decisions together as a whole to improve the patients’ health. Sharing information helps build trust, although psychosocial needs also have to be considered. Working together …show more content…
Next, the principle of harmonized goals; the healthcare team and the patient collaborate together in order to obtain a care of plan that can be agreed upon, risk, benefits, expenses and, patient preference factors into this plan (). All parties need to have a clear understanding of the goals that have been set; unattainable goals can be frustrating and may cause complications for further treatment. A supportive environment helps increase communication. Patients need to feel supported so that they are willing to discuss every aspect of the life that may be relevant to care they receive. At times there may be sensitive information that a patient needs to feel comfortable before sharing(), although this information may be extremely important in treatment. Patients are willing to put their health at risk in order to protect their pride. Choosing the correct partner is essential in healthcare; the clinic team must possess the correct skill set for the problem that is at hand. If you are in labor, you would not want a cardiologist to deliver your infant. There may be many different clinician teams in your case and each team must communicate together to reach the best possible …show more content…
In the same aspect the clinic needs to reveal risk, benefit’s, cost, and other options that may be available. When both participants share precise data a solution can become straightforward. Finally, we have continuous learning; both patient and clinician must be in contact to make sure the plan of care is working as it should. Adjustment may be made if the outcomes are not sufficient. New treatments may be approved In this time and may be a better course of action for this patient, because of this it is important to always expand our knowledge. Several of these can be applied to how I interact with my patients, starting with mutual respect. I respect that patients may be different from myself, although we may have different beliefs, social classes, or lifestyles I am not there to pass judgement. I show the same respect for a patient that comes from a wealthy background, or is homeless, both patients receive the same level of care. I also show respect by understanding that someone who is homeless may need help with obtaining their medications, consulting social work to help in these situations. Next, I always try to provide a supportive environment for my patients. I achieve this by ensuring that the patient is able to discuss anything they needs in a
Communication is the key to any successful profession. A lack of understanding due to miscommunication to lead to harming the business causing losses. In the case of a physician – patient relationship it is not just the revenue that is effected but also the health or even life of an individual depends on effective communication where both parties understands each other.
Communication encompasses a wide range of processes such as the exchange of information, listening, posing of questions (Fleischer et al., 2009) or use of body language. In a healthcare environment where there are constant interactions among nurses, doctors, patients and other health professionals, professional and effective communication is important in ensuring high quality healthcare standards and meeting the individual needs of patients.
The more health care professionals collaborate, the more knowledge is used, and patient safety can be maintained. Communication is related to interprofessional collaboration, because health care professionals collaborate with each other about the patient through communicating with each other. “Collaboration among nurses, physicians, and other members of the care team can improve the outcomes of care for patients” (Engel & Prentice, 2013; IOM, 2010).
Effective communication between patient and clinician is an important aspect to patient care. Proper communication has a direct positive impact on patient care and adversely poor communication has a direct negative impact on patient care. I will define the seven principles of patient-clinician communication and how I apply these communications with my patients. I will also describe the three methods currently being used to improve interdisciplinary communication and the one method that my area of practice currently uses. Then, I will explain the ethical principles that can be applied to issues in patient-clinician communication. And Lastly, the importance of ethics in communication and how patient safety is influenced by good or bad team communication.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
To start implementing this framework, one need to understand and acknowledge that every patient is not only different from one another, but a unique individual. Assumptions and stereotypes about a specific cultural group must be avoided, along with personal biases (Murphy, 2011). Furthermore, actively listening and fully engaging patients’ can improve nurse-patient communication and enhance patient outcome.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
The health care provider should ensure that they communicate effectively with the patient/client.
... interact with my clients/patients. To be able to successfully communicate with the patients one must understand their morals, values, desires, and needs. In order to achieve that one must actively listen and respect the differences of others.
Recognizing that communication is the cornerstone of the nurse-patient relationship, an argument can be made that nurses must be truthful in order to communicate effectively with their patient; violating that principle shows a lack of respect for themselves as well at the patient (Burkhardt & Nathaniel, 2014, p 73). Knowing this information nurses and patients alike can either choose to trust their health care professional or not. Once the patient determines that the health care provider can be trusted they are more willing to share intimate details that may otherwise never be divulged. Trust and responsibility are the reasons regardless of the situation that nurses must advocate for the patients they are caring for and promote wellness. Patients must feel that their confidentiality is intact and that their rights should be respected a major ethical principle.
Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
This not only includes the patient’s physical well-being, but also the emotional, spiritual, and psychosocial aspects of the patient. According to Boykins (2014), a crucial piece of patient-centered care is communication. Since the healthcare team includes many different medical professionals, the only way to provide true patient-centered care is to communicate among disciplines. She mentions the importance of transparency among disciplines, as well as the importance of allowing the patient to feel in control of their own care (Boykins, 2014). My vision for myself as a nurse is that I will be able to keep my patient’s best interest in mind and separate my personal beliefs from the patient’s beliefs.
I have explained three of the seven principles that I use while interacting with my patients daily. The three methods of communication were defined and explained how each is used in the healthcare setting. The communication method that works best on my unit was explained per my unit’s preference. The four-ethical principle regarding communication were explained along with how these principles and team communication affect patient safety. Overall, this paper has demonstrated why communication is important in the health care
Mutuality is an important aspect to the effectiveness of patient-centered care, where both the physician and the patient are considered experts regarding the patient’s medical decisions and share their expertise to develop a mutual plan of action (Miller, 2014). Through this model, a patient’s preferences, needs, and values are expected to be considered and respected by the practitioner (Council, Geffken, Valeras, Orzano, Rechisky, & Anderson, 2012). That is why effective patient-practitioner communication is so important, because without it - mutuality cannot be fostered and consequently the patient’s needs are not considered. There are three components that affect effective patient-practitioner communication:
It is important that the patient does most of the talking throughout the interview, so that the doctor can elicit all of the information about the patient’s illness.... ... middle of paper ... ... A. (1981) The 'Standard' of Physician – Patient Communication.