Nordstrom Loss Observation Paper

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On Thursday, September 17th, 2015 at approximately 1845 hours while working as a Loss Prevention Agent for Nordstrom store 626, located in Annapolis, Maryland, I, Michael Hugg observed via CCTV (Closed Circuit Television) an unknown male later identified as David James Jackson Jr. enter the Rail department. I began observation of Jackson due to the quick selection of one black Howe ‘White lie’ jacket followed by furtive eye movement. After selecting the Howe jacket, Jackson immediately escalated upstairs to the second floor of the store with the jacket in his hand while looking at the merchandise tag. I continued CCTV observation on Jackson. At approximately 1846 hours, I observed Jackson put the Howe jacket on his persons and walked toward the Nordstrom Café, Jackson then entered the Nordstrom Café and immediately exited. At approximately 1847 hours, Jackson escalated down to the first floor of the store, currently wearing …show more content…

At approximately 1848 hours, Jackson exited the North Entrance still wearing the selected Howe jacket, passing several manned and open registers; failing to pay for the selected black Howe jacket. At approximately 1850 hours, I approached Jackson approximately five spaces inside of the Westfield Shopping Town Blue Garage where I identified myself both verbally and with a badge as Nordstrom Loss Prevention. At this time Westfield Mall Security observed the apprehension. I then asked Jackson if he knew why I stopped him, Jackson was absolutely silent in which I asked him if he had a medical condition or if he understood my questions. Jackson shook his head ‘yes’ to asking if he understood me, I then asked Mall Security to assist me with the escort due to Jacksons strange behavior. Jackson was escorted to the Loss Prevention Detention Room using the safest and quickest

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