Nicolas Carr's Article: It Doesn T Matter

995 Words2 Pages

Introduction
In 2003, Nicolas Carr wrote an article in the Harvard Business Review titled “IT Doesn’t Matter” which has generated a great deal of debate in the field of IT industry. Nicolas Carr claimed that Information Technology is losing its role as a source of strategic competitive advantage at the company level and based on this argument; Mr. Carr believes that companies should change the way they manage their IT investments. He believes that IT is going the same way as railroads and electricity to become only a factor of production or “commodity inputs.”

Summary of the Article’s Main Points
Mr. Carr started with defining what he believes to make a “truly strategic resource”. He thinks scarcity not ubiquity that gives the company a long-lived …show more content…

Carr distinguishes between two forms of technologies “proprietary technologies” which are the property of a single company and “infrastructural technologies” which are often shared throughout an industry. He stated that “a company could use proprietary technologies to gain advantages over rivals as long as access to the technology is restricted-through physical limitations, intellectual property rights, high costs, or a lack of standards” and once the company loses these restrictions imposed, the competitive advantage will be lost. On the other hand, infrastructural technologies generates far greater value when shared than when used as a basis for strategic advantage except for “the earliest phases of its buildout.”
He presented many examples to illustrate the eventual and feasible transformation of an infrastructural technology, which might appear proprietary in its early stages of buildout, “to be broadly shared that they will become part of the general business infrastructure.” Mr. Carr used the example of a proprietary railroad. It is conceivable that a company might achieve a competitive advantage by providing lines only to their vendors, but at the very end, this advantage would be insignificant compared to the greater benefit gained by building a railway …show more content…

Carr introduced “the commoditization of IT” concept. He stated, “It is hard to imagine a more perfect commodity than a byte of data – endlessly and perfectly reproducible at virtually no cost.” Although information technology may appear different to be described as a commodity, Mr. Carr indicates three specific characteristics that “guarantee rapid commoditization”: IT is a transport mechanism; IT is highly replicable; and IT is subject to rapid price deflation. Mr. Carr further supports this concept by demonstrating how “the arrival of the Internet has accelerated the commoditization of IT by providing a perfect delivery channel for generic applications.”
Finally, Mr. Carr claimed that the IT buildout is much closer to its end than its beginning, which means in his opinion, that information technology is no longer viable to gain a strategic advantage over rivals and if any, it will rapidly disappear. So that, he proposed three rules for the future of IT management: “spend less, focus on vulnerabilities, not opportunities, and follow, don't

Open Document