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Ethical aspect of marketing
Ethical aspect of marketing
Ethical aspect of marketing
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Ethics
It is important for any business to behave ethically. Marketers have to be extra careful because they are in a way the face of a company. Acting unethically, affects not only the organization but also the customer, employees and other stakeholders. Marketers should abide by the American Marketing Association’s Code of Ethics which are honesty, responsibility, respect, fairness and citizenship. One example of unethical behavior that is often seen in marketing is misleading consumers by using false advertising or providing inaccurate information.
When it comes to marketing the line between what is ethical and what is not can easily be blurred. Advertisers have to walk a fine line between promoting their product and providing misleading
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Its unique overly sweet taste paired with its neon yellow coloring makes it stand out from the crowd. Mountain Dew appeals to a wide range of consumers especially those that would like an extra energy boost. The Mountain Dew name is highly recognizable and customers know exactly what to expect when purchasing the product. Further adding to Mountain Dew’s value is its price, Mountain Dew products are priced comparatively to other brands which allows them to stay competitive. Value is not the only factor that affects the customer purchasing decisions, how the product/brand is marketed overall, is very …show more content…
Examples of factors that affect a business’s buying decisions are economic conditions, regulations, government policies and the social environment. Businesses must also stay ahead of the competition, this can be done through product development, utilizing new technologies or even partnering with established brands. One way in which marketers can encourage a business to purchase a particular brand/ service is to offer some sort of partnership or sponsorship opportunity. A partnership between a business and community organization can benefit both
Michael R. Hyman; Richard Tansey; James W. Clark (1994). Research on Advertising Ethics: Past, Present, and Future: Journal of Advertising, Vol. 23, No. 3, Ethics in Advertising pp. 5-15.: Taylor & Francis, Ltd.
Red Bull owner Dietrich Mateschitz commented, "The most dangerous thing for a brand is low interest." (Gschwandtner) Red Bull is currently available in over 165 countries, resulting in over 35 billion cans sold. (Red Bull) While many companies try to push their products on consumers, Mateschitz decided to take a more personal approach towards attracting consumers and influencing them to make his product stand out and become their first choice. Red Bull's owner states that most of its success came from bringing consumers to the product rather than the other way around. (Gschwandtner) With events in the industries of sport, music, art, technology and adventure, there is little the company does that is not interesting to just about everyone.
Lahdesmaki (2005) argued that marketing can be an ethical contract between businesses and their customers. Therefore businesses are morally obliged to inform their customers about the products in store and provide all the information necessary via marketing strategy so the customer can make informed decisions about their purchase.
In business it is important the a company establish some clear order of business when dealing with business ethics. Ethical business practices can build customer relationships. Unethical business practices can cause a business to lose customers. In this case study the reader will be come familiar with the ethical practice of a Red lobster store in Pleasant Hill, Pennsylvania.
There is a debate on whether direct-to-consumer advertising of pharmaceutical drugs is moral. These drug companies believe they are providing consumer awareness for patients potentially suffering illnesses, while critics argue that patients demand particular drugs from their doctor while there might be
The abovementioned process is influenced by the commoditisation of products and blurring of consumer's own perceptions of the companies' offering. In order to differentiate and position their products and/or services today's businesses employ advertising which is sometimes considered not only of bad taste, but also as deliberately intrusive and manipulative. The issue of bad advertising is topical to such extent that organisations like Adbusters have embraced the tactics of subvertising - revealing the real intend behind the modern advertising. The Adbusters magazine editor-in-chief Kalle Lason commented on the corporate image building communication activities of the big companies: "We know that oil companies aren't really friendly to nature, and tobacco companies don't really care about ethics" (Arnold, 2001). On the other hand, the "ethics and social responsibility are important determinants of such long-term gains as survival, long-term profitability, and competitiveness of the organization" (Singhapakdi, 1999). Without communications strategy that revolves around ethics and social responsibility the concepts of total quality and customer relationships building become elusive. However, there could be no easy clear-cut ethics formula of marketing communications.
There is a lot of competition when it comes to advertising a company’s product because people are working hard to get their product to be the best seller and they are trying to find more innovative ways to do so. In order to make it easier, marketers target a specific group of people and focus on how to get their attention. A brand that does this well is Bud Light because in recent years they have started to shift their attention towards millennials. Their main audience was middle aged people but they have decided to change gears and target a different group because millennials, more specifically college students, are more likely to buy beer in bulk. Millennials are always in some way or form on social media and have easy access to information and companies use this to their advantage in order to get their brand across. Bud Light also uses different and engaging campaigns to grab the attention of their intended target. Bud Light has been targeting millennials because they are
The first measure of ethicality verifies the truthfulness of the message. As Bivins describes, “The communication should be factually accurate.” The Twix advertisement uses humor rather than deception to exaggerate the effects of the candy bar. The false impressions are clear and understood by the audience. Taking a bite of Twix will neither pause the space-time continuum nor save someone from an incriminating text. Therefore, adding the words, “This ad does not replicate true events” or “Do not try at home” is not necessary. The truthfulness of the message passes the ethicality test.
This is where the government should come in. The government should regulate what's good or not. Drug commercials are great examples. The government makes sure people know what's wrong with the product and shares that information through the ad.
Pepsi Blue was first test-marketed in Bahrain for three reasons: first, the majority of residents drank Pepsi; second, regional marketers and bottlers had already begun re-evaluating the effectiveness of the company's white logo (which didn't work well in their market); and third, the city was a small test market with a tightly controlled sample population. The Pepsi Blue logo, tagline and new marketing materials were rolled out in half the market and its results were highly successful. Purchasers liked the new logo design and the majority believed that the packaging had improved and the taste remained the same. For those who believed that both the taste and packaging were different, the majority enjoyed the "new" taste.
The product I have chosen is Pepsi, which is a carbonated soft drink produced and manufactured by PepsiCo. It is one of the world's leading food and beverage companies with over billions of dollars in profit.
In 1994, a new form of advertising and getting products and services into the world was discovered: the internet. Online advertising has been growing rapidly. We can see advertisements on almost any webpage we go to. Even if you try to avoid ads, you are bound to find some. This leads us to a crucial part of advertising which is ethics.
audience, the advertising industry is charged with several ethical breeches, which focus on a lack of societal responsibility (Treise 59). Child Advocacy groups and concerned parents, among others, question the ethicality of advertising claims and appeals that are directed towards vulnerable groups in particular, children (Bush 31).
If a business engages in unethical practices such as untruthful and inaccurate advertising, the business’ reputation is damaged and customer loyalty will decrease as consumers become skeptical of the business’ products as undesirable qualities may remain hidden. In the case of Coca cola, truthful and accurate claims of their product incurs the cost of sales and revenue; if Coca-cola does not exaggerate a product to entice a large portion of the market to purchase the product, potential sales and customers is decreased. Coca Cola launched an advertisement that undermined the health risks their product could cause by making untruthful statements such as “Coke doesn’t make you fat” with contents proving otherwise. After receiving negative media feedback, Coca-cola stated the intended message was to convey that ‘there can be a place for Coca-cola in a balanced, sensible diet’ (p.157 HSC Textbook 2015). Ethical behaviour is important; practices such as inaccurate and untruthful advertising will result in a business receiving negative media coverage of a product’s faults and the severity of these flaws will impact consumer confidence due to the information being further publicised; decreasing the market share of a
In today’s difficult economy who can afford to spend their hard-earned money carelessly? Americans want good quality and low prices, and businesses that advertise their product make saving money possible. Advertising was created for one reason, so businesses could make known their product (Black, Hashimzade, and Myles). Some consumers may argue that advertising is not informative, but that it is manipulative because some advertisements make false claims. Fortunately, there are regulations and consumer rights that promote truth in advertising. Consumers must embrace their rights to keep advertising the way it is meant to be. Advertising is meant to be informative and not manipulative, and consumers play a great role in promoting truth in advertising.