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The consumer decision making process
The consumer decision making process
Effects of advertising
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The Consumer’s Perception Buchanan et al (2001) defined Perception as a self-motivated process, since it entails ordering and attaching meaning to a sensory data that is raw. Human perception is an active process that categorises and interpret information provided by our senses and it help us to understand the key message an object they encounter. According to Payne et al (1992), the information being encountered before through stimulus are stored in our memory the way we perceive it and force consumer’s to act in a different way. In regard to the Activia and Mcdonald’s advertising, it wants people to combine their five senses, which are taste, smell, sight, hearing and touch, and by stimuli it, with the idea of filling the gap in relation to our needs …show more content…
attitudes tend to be enduring, and because they are based on people values and beliefs, they are hard to change. According to Ryan Jnr (1991), consumers always think about the likes and dislike of the brand to the consumer. Thu, it makes it difficult for consumers to switch to another competing brand. However, this does not prevent companies trying hard to change our attitude, and if anything, have a positive view towards the product. McDonald’s new add is trying to convince consumers that, the new small burger carry is healthy. An altitude can shift depending on the environment and the circumstance the consumer is in. Attitude can change depending on consumer need, situation variables, pre-existing attitudes, development of salient belief’s and attributes of the product. For example, consumer may have a belief that eating McDonald’s is bad for their health, however, if they with their family and choose to visit the restaurant they may be tempted to eat the meal so as not to spoil the family atmosphere, and this is exactly the McDonald’s advert is try to
In the world of party chips and zesty dips, the Sensational Salsa company has created a new brand of salsa flavor. Having believe that they have created a culinary masterpiece, the company has already produced a mountains worth of their new salsa flavor. However, when they begin selling the salsa, they were shocked when the statistic showed that many children and adults did not enjoy the taste of their new flavor. Devastated by the news, the Sensational Salsa company deployed a questionable tactic to persuade more people into buying their salsa and change their attitude towards their product: they plan to pay off parents to lie on Facebook about how much they enjoyed the salsa. By employing this method of persuasive communication, the Sensational Salsa company will try to change the attitude the public has of their product both cognitively and affectively.
In conclusion, Old Spice uses classical conditioning to influence consumers’ attitude by having conditioned and unconditioned responses and stimulus. They campaign their products really well and get outstanding response and comments from all over the world. Old Spice also use many type of communication source that are involved in influencing the growth of the product. Social Media plays a huge role in advertising the product and putting on a campaign. Consumer’s attitude towards Old Spice was reflected on the comments they post. The elaboration likelihood model also proposes the more global view that consumer attitudes are changed by the central and peripheral. People who are up for trying the product are most likely central route.
Oftentimes, what a consumer says they want is motivated by outside factors and incorrectly communicates to a company how to emotionally invest in their target market (Leemon, Zorfas, 2016). The challenge in marketing strategy lies in being able to provide consumers with what it is they tell the company they want, while aligning it with what will emotionally drive them to purchase the product (Leemon, Zorfas, 2016). For example, a customer may tell a company something he truly needs, such as a weight loss meal plan, but may be discouraged to purchase the product because it carries a negative personal connotation, such as having to commit to a healthy lifestyle change. When evaluating an effective marketing strategy, companies must be attentive to how emotional appeals will be responded to by its’ target audience.
T., Kraak, V. I., 2005, p.153). The book will be used in the sections where food industry and advertising could change their marketing toward healthy choices to help reducing and preventing
Lindstrom noticed that shoppers stuck to a certain brand and he couldn’t understand why. Before the study, Lindstrom got the idea from his stay at a hotel. He got to his room, and almost instantly forgot where he had left his room key. Although he had the same key in his hands only seconds earlier, he could not remember where he would have placed it. He blamed the confusion on his brain where he was imagining of other things in his mind (i.e. his location, activities, food). If asked, he would have no recollection of where it would be. “Our brains are constantly busy collecting and filtering information… most will become extraneous clutter” (Lindstrom, 2). After realizing this, he figured this is how consumers feel when making purchases. They have so many things on their minds that choosing between different brands would be strenuous and not a beneficial use of time. Throughout the book, Lindstrom discusses his research and evaluations on what the consumer mind is actually saying during the process of
This book has opened a whole new perspective on advertising and the reasons we buy things and regret them later. Thinking that I have the urge for a McDonalds hamburger may feel real, or it might just be an elaborate, expensive advertising technique used to manipulate my buying behavior.
Critically analyse Ritzer’s theory of ‘McDonaldization’ and the associated term ‘McJobs’. To what extent do you agree with Ritzer’s argument that a ‘McDonaldization of Society’ is occurring in modern times, said to be characterized by the increasing rationalisation of work organisation? Illustrate arguments with practical real-world examples.
We see the prints and recognize the subject, and it seems that there is nothing more behind the identical repetition and accurate imitation. However, the concept and effects of repetition have more implied than mere mimicry. Because the image of the soup cans is repeated multiple times, it diminishes the purpose of the object and its advertising message. In other words, the repetition takes away our focus from the function of this product, the packaging design, and the brand image; instead, the bright red soup cans appear unvaried in large quantities that creates an overwhelming visual impact very much resembles the inexhaustible supply of consumer products seen in stores. Such effect of repetition in diminishing product’s purpose creates a sense of endlessness but also emptiness.
Advertising generally tries to sell the things that consumers want even if they should not wish for them. Adverting things that consumers do not yearn for is not effective use of the advertiser’s money. A majority of what advertisers sell consists of customer items like food, clothing, cars and services-- things that people desire to have. On the other hand it is believed by some advertising experts that the greatest influence in advertising happens in choosing a brand at the point of sale.
People come across hundreds of advertisements daily without giving it a second thought. Advertisements are presented to people by TV commercials, magazine ads, billboards, radio commercials etc. They surround people in almost every aspect of life. These companies use consumer psychology to invoke emotions or feelings in the consumers to make them want the product being advertised. An extremely effective way to appeal to consumers emotions is the advertisement tool of short commercials. The company Johnson’s appeals to customers very well in their advertisements. They use the Nurture appeal to attract mothers/care takers to take an interest in their products.
The McDonald's Corporation is the largest chain of fast food restaurants in the world. It is franchised in over 119 countries and serves an average of 68 million customers daily. The company started in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald in the United States. They reorganized their business as a hamburger stand in 1948. In 1955, Businessman Ray Kroc joined the company as a franchise agent. He purchased the chain from the McDonald brothers and oversaw its global-wide growth (McDonald’s 2014).
As the old saying goes, ‘Pictures tell a thousand words.’ DOLE uses a lot of imagery in their ad to invoke a certain feel about their product. The island backdrop that accompanies an otherwise dull can, gives the brain a sense that the pineapple juice will taste like it was fresh from Hawaii. A scrumptious dessert and salad also cater to the sense of taste and sight. Acree, a scientist from Cornell University, who is involved in the university’s Department of Food and Science said this about our senses dictating what we think is delicious, ‘Now we are beginning to understand that flavor depends on parts of the brain that involve taste, odor, touch, and vision.
McDonald’s has been one of the biggest fast food chain corporations that has worldwide share in the food market. The company’s appeals were fast service, menu varieties, and affordability, which capture majority of customers’ psychological needs. Furthermore, McDonald successfully builds a relationship with consumer by promoting donation campaigns and vitally involving in societal activities. In recent years, McDonald’s sales decline is affected by food scandals causing public mistrust of its food ingredients, which deviates consumers from fast, cheap and convenient food.
McDonald’s is such an iconic fast food restaurant that almost every American and a good part of world relates the golden arch with McDonald’s. In its journey to be the most recognized brand, McDonald’s had its humble beginning and many turbulent fights of survival. McDonald’s marketing journey is a noteworthy one for anyone studying the marketing.
According to Heath and Heath (2008), consumers seem to have a mistrust of marketing resulting in a disconnection between the agenda of brand managers and consumer interests. This mistrust lies with the consumer view that marketers are pushing for “excessive consumption” rather than really understanding attitudes and perceptions that lead to satisfying the needs and wants of consumers (Heath & Heath, 2008). Today, consumers are opposed to push strategies, and prefer making decisions about brands more independently. Hipperson (2010) has found that companies may have to “change from delivering push communications to creating pull interactions” (p. 263). This reflects the importance of listening to what consumers are demanding and then implementing strategies that will satisfy this ...