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The advantages and disadvantages of mcdonaldization
Mcdonaldization education
George Ritzer, “An Introduction to McDonaldization”
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Critically analyse Ritzer’s theory of ‘McDonaldization’ and the associated term ‘McJobs’. To what extent do you agree with Ritzer’s argument that a ‘McDonaldization of Society’ is occurring in modern times, said to be characterized by the increasing rationalisation of work organisation? Illustrate arguments with practical real-world examples. In this essay, I will be critically analysing Ritzer’s theory of ‘Mcdonaldization’ as well as examining the associated term ‘Mcjobs’. After identifying the key aspects of the topic, I will then decide whether I personally believe that a ‘Mcdonaldization of society’ is occurring in modern times due to the increasing rationalization of the work organisation, which will be illustrated with real world examples. …show more content…
The term ‘Mcjobs applies to the companies who have become most affected by the process of McDonaldization. Sociologist Amitai Etzioni was the first to apply the term to describe an occupation as a ‘Mcjob’ in an essay written for the Washington post titled ‘Mcjob’s are bad for kids’. A Mcjob refers to an occupation which is low paid and requires little skill, offering employees little chance of promotion and rare opportunity for advancement. There are both advantages and disadvantages of obtaining a Mcjob. Advantages include the fact that a Mcjob provides employment for millions of people around the world including teenagers and minorities, training them in basic customer service skills which can act as experience for future jobs allowing employees to move up the occupational ladder after leaving the company. It is not only lower sector jobs who have incorporated Mcdonaldization to organise activities, middle sector jobs have also began incorporating strategies associated with Mcjobs which has rapidly decreased the amount of unemployment as little skills are needed to apply. The disadvantages of a Mcjob is that both lower and middle sector jobs have become prone to the idea of deskilling employees. A Mcjob consists of a series of simple tasks performed as efficiently as possible. The duration of a task is carefully calculated with close attention payed to the amount of time it takes to complete, disregarding the quality of the employee’s work. The work of a Mcjob is so basic that they provide no meaning to the worker as little effort is required to complete the finished product, work is also predictable and employees will often spend an entire shift repeating the same task. Finally, the work required in a Mcjob is often so
Chapter one examines the various occupations at McDonalds's. Barbara Garson finds that most workers here tend to dislike their jobs. Due to the tremendous amount of stress created by automated systems such as timers and computer generated productivity statistics McDonald's has a high turn over rate in employment.
McDonalds are most heavily located in North America, East Asia and Europe due to the fact that these continents have better economies; therefore they can afford the popular food chain restaurant. On the other hand, Africa and Central Asia do not have nearly as many McDonalds because their economies are weaker than North America, East Asia and Europe. Russia, being the largest country in the world in terms of landmass, only has 94 McDonalds’ while Brazil, which is not nearly the size of Russia, has 584 McDonalds’.
In today’s world, technology and current norms drive a large portion of everyday life that the vocabulary becomes a common universal language. For example, if you don’t know or understand something, just “google” or ask “siri” about it, write a “blog” about a recent experience, or witnessed the latest “post” that has received over 1.6K “likes”. George Ritzer describes the same thing with the fast food restaurant McDonald’s in his video “The McDonaldization of Society”. He defines McDonaldization as the process by which principles of the fast food restaurant have begun to overflow and dominate all aspects of our world.
Etzioni states that when people work at fast food businesses, it sets an nonacademic standard of working conditions. Workers are being taught specific roles in the workplace that are mapped out for them the way it is required to be, which leaves “[...] no room for initiative, creativity, or even elementary rearrangements” (Etzioni). Etzioni shares his idea that fast food industries are training “robots”. These “robots’ follow commands mindlessly, whether it be cutting into homework or family time, dropping out of school, or doing whatever it takes just to keep a job that is supposed to be the initial training ground in work experience.
One of the most shocking books of the generation is Eric Schlosser’s Fast Food Nation. The novel includes two sections, "The American Way" and "Meat and Potatoes,” that aid him in describing the history and people who have helped shape up the basics of the “McWorld.” Fast Food Nation jumps into action at the beginning of the novel with a discussion of Carl N. Karcher and the McDonald’s brothers. He explores their roles as “Gods” of the fast-food industry. Schlosser then visits Colorado Springs and investigates the life and working conditions of the typical fast-food industry employee. Starting out the second section, Schlosser travels to the western side of Colorado to examine the effects presented to the agriculture world in the new economy. Following Schlosser’s journey across the nation, he leads everything up to slaughterhouses and the main supply of income for fast food franchises – the meat. After visiting the meat industries in America, Schlosser explores the expansion of fast food around the eastern hemisphere – including the first McDonalds in Germany. Throughout Fast Food Nation, Eric Schlosser presents in his point of view and informative tone, a detailed disscussion of the conditions using various examples imagry and flowing diction/syntax to help support and show his audience the reasoning behind the novel.
He expresses about his mother working at the restaurant is what made him and this article credible. He got to witness and experience his mom and her “waiting brilliance” up close and personal (Rose, 273). He also states, “I’ve since studied the working habits of blue-collar workers and have come to understand how much my mother’s kind of work demands of both the body and the brain” (274). In this statement he establishes his own credibility as a source of authority on this issue. Rose, the author, wants to open social minds by showing “mental activity” (279) required in blue-collar work is still under-recognized and undervalued by society. The blue-collar workers are not as valued as they deserve but the capability they have is not less than other high-level workers, even sometimes it’s more than
The theory of “McDonaldization” describes the way different aspects of the modern world are taking on more and more of the “principles of the fast food restaurant” (Ritzer 1). Obviously, the term stems from the restaurant “McDonald’s” itself; however, McDonaldization is present in many restaurants, industries, politics, religion, and many aspects of social life as well. For example, the music industry has become increasingly McDonaldized. Artists are expected to produce many albums in a certain amount of time, they are expected to look the same and sound the same at any concerts they give, and most popular music is created through Auto Tune and producers cutting and pasting snippets of a song together. The modern idea of going on vacation is similarly McDonaldized. For example, you can go to another country, hire a tour guide to show you as many of the most popular spots as possible, as fast as possible. Your picture is taken in front of certain attractions, you are taken to certain places to eat, and you stay in certain places. It’s very efficient, the cost is easily calculated, and it’s incredibly predictable. For this paper, I will
The ethnographic study took place at McDonalds’ shop, Leeds, local market in the afternoon of Monday, 17th January 2011. From away I could observe the huge logo of McDonalds. I stood at the entrance and stared at the shop for few seconds. The shop was far more elegant than the average McDonald’s. The interior has a minimal style with posh chairs, tables, black art deco fixtures, beautiful paintings and attractive lights and draperies. There were large windows so it was impossible for customers to see into the Harvey Nichols store. Also, outside were window boxed filled with flowers or greenery. I could hear some relaxing music. At first glance, I noticed that customers were people with different age groups, genders, ethnic classes, social classes and cultural backgrounds. The language which was more spoken was English. [Without thinking, I was moving towards the counter, I faced] the girl behind the counter [; she] was wearing a red t-shirt with a cap and a hut. She seemed to be in a rush to handle the orders. Despite that, she was friendly and with a smile on the face to welcome the customers. The most co...
When Ritzer began writing and talking about the dangers of "McDonaldization," he struck a nerve: some agreed with him, but many others rushed to defend the pop-culture institution. He went on to write a social critique on the subject, applying sociological theories to the culture in a way that lay readers would understand. The McDonaldization of Society (Pine Forge/Sage Publications) was successful enough that he wrote several follow-ups, including The McDonaldization Thesis and Enchanting a Disenchanted World (both Sage Publications).
Ritzer describes the McDonaldised society as a system of "iron cages" in which all institutions come to be dominated by the same principle. The fundamental problem with McDonaldised systems is that it's other people in the system structuring our lives for us, rather than us structuring our lives for ourselves. "You don't want a creative person clerk at the counter - that's why they are scripted. You don't want a creative hamburger cook - you want somebody who simply follows routines or follows scripts." That's the reason why it is dehumanizing." (Ritzer) Humanity is essentially creative and if you develop these systems that are constraining and controlling people they can't be creative, they can't be human. "The idea is to turn humans into h...
Watson, T. (2008) The Meaning of Work. The Sociology of Work and Industry. London: Routledge.
RITZER, G (2008) The McDonaldisation of Society (5th edition) London: Sage. (Ch. 3 – Efficiency)
Kincheloe, Joe. The sign of the burger: McDonald's and the culture of power. Philadelphia: Temple Univ Press, 2002. 9-185. Print.
The McDonaldization of Society The McDonaldization of society may sound somewhat misleading but the term actually refers to the rationalization of society. The use of the word "McDonaldization" just simply indicates that the fast food restaurant is one of many great examples of rationality. Ritzer discusses five dimensions that characterize rationality or a rationalized society: efficiency, predictability, calculability, the use and preference of non-human technology, and the control over uncertainty. The five characteristics can be noticed in various aspects of society which exemplifies the extent that rationality affects our society and societies worldwide. In this paper I will summarize Ritzer's discussion of these five characteristics and give possible examples of each dimension.
Not having to answer to a corporate boss is the dream of many and the flexibility that owning a business franchise creates provides this option. Success is not reached by simply creating a business, however. The level of success is measured by the size and efficiency of the business. Business growth is the driving force of the economy. The additional jobs and revenues created when a business expands allow the economy to grow at exponential rates. One of the fastest and most popular ways to increase the size of a business is to turn it into a franchise, which can then be purchased by individuals. Franchising provides opportunities that are beneficial to both the parent company and the purchaser. The company that owns the business can expand without having to pay such a large initial cost to open a new store since the franchise purchaser pays a cost to open the business. As well, the company can regulate many of the business activities so that there is a sense of consistency throughout all of the locations. The purchaser is allowed to use the trademarks and goods of the franchise which already have a large market presence. As well, they are provided with training and work standards by the company to help their business run smoothly (Kalnins & Lafontaine, 2004, p.761). Looking at the business model of the world’s largest food retailer, McDonald’s, provides great insight into franchising and business growth in general as well a better understanding of a global business that utilizes the franchising technique.