Land Rover: Land Rover North America

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After the grand opening of Range Rover in North America (later renamed as Land Rover North America) in April 1986, the subsidiary experienced drastic changes including product expansion and the introduction of a new retail strategy as the business grew with prosperous potential. Specifically, after successful sales of the original Range Rover model, the company decided to undertake the manufacturing of the Land Rover Defender, Land Rover Discovery, and Range Rover 4.0 SE to suit different audience’s needs, and decided to adopt the more general cooperate brand name - Land Rover to accommodate the variety and versatility of automobile models the company planned on selling. Moreover, the discovery of customers unsatisfied about their automobile …show more content…

In addition, the company’s CEO, Charles Hughes, was in a dilemma choosing between maintaining previous marketing mix spending and possibly running a deficit, and reallocating funds and partially losing the company’s public impact. Meanwhile, another problem emerged as there was conflict between Hughes and retail partners on whether existing stores should be converted to free-standing centres. Although it seems that LRNA was confronted with various difficult situations, in this case, I will focus on the company’s main and most significant issue, which is determining whether to stick to the originally proposed dual positioning – a combination of “the definitive family” and “a logical evolution of the legendary Land Rover”, or to design a new positioning strategy according to competition and consumers’ needs. Additionally, I will discuss the strengths and weaknesses of the Centre stores …show more content…

Looking at the results, Land Rover Discovery scored the highest rating for the quality category among all competitors, with a 7.4. This finding supports the fact that Discovery is of outstanding quality and this superiority was well realized by customers, further suggesting that not only does Discovery prove the best quality, but also the delivery of a high-quality image to the consumers was successful. Moreover, Discovery’s safety and off-road capability were also the highest, outlining a very optimistic consumer perception. Notwithstanding, the model exhibited a lack of support for creature comfort. In terms of aesthetics, comfort/convenient and status image, the ratings were just around average. Overall, the rating for Land Rover Discovery was fairly high, illustrating the model’s high competence, adequacy and decency. However, the merely mediocre competitiveness of artistic design was probably insufficient for the product to stand out exclusively in the luxurious SUV industry, in which other prestigious brands managed to offer more classiness and comforts. Compared to the Range Rover, Discovery scored slightly lower, by 0.1 point, in the performance and status/image categories. This observation is confusing because the Discovery was tailored to be an “upgrade”

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