Jack Ma Case Study

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According to Edgar Schein – The culture of an organization does not develop in a day, instead it is formed from over time as employees go through a variety of changes, adapting to the complexity of the external environment as well as problem solving (Mubin, M., 2014). It is through past experiences and commitment that formed the culture of the organization. Newly joined employees will have to adapt to the new culture to enjoy a stress free life (Management Study Guide, 2013).
The basic assumption of Jack ma is that he provides efficient business to business solutions through e-commerce to Small Medium Enterprises (SMEs) in China. In the recent year, Alibaba group has claimed the record for the largest US-listed initial public offering and has …show more content…

Information technology (IT) is the driving force in the process of globalization. It has become ubiquitous and is changing every aspect of how people live their life. He used IT at the start of the business to connect SMEs together, championing small businesses and operating an ecosystem where all participants have an opportunity to prosper. With the emergence of smart phones, it is impossible to not see someone using their phones to surf the internet in every corner of the world. Through the influence of Jack Ma, Alibaba is shaped to seize opportunities. The company found its way into mobile applications. Now, not only can Alibaba be accessed through the internet, people of all ages who own a smart phone is able to be connected to the company. With this, the company grew and this also encourages SMEs to challenge large enterprises, this link back to the value of …show more content…

People often associate wealth with happiness. Being one of the richest men in China, Jack Ma feels that responsibility is a “great pain” and that he is not happy (REV Asia, 2015). He is pressured by the high expectations that others have on Alibaba's stock price. He feels that the people who approach him are not genuine, and are only there to benefit from his wealth. He feels that the people who approach him are not genuine, and are only there to take advantage from his wealth. He wants to be view as a success entrepreneur instead of being one the wealthiest man in China. Quoting his speech, “When you have one million dollars, you’re a lucky person. When you have 10 million dollars, you’ve got trouble, a lot of headaches. When you have more than one billion dollars, that’s a responsibility you have, it’s the trust of people on you, because people believe you can spend money better than the others”. With this, he decided to put his wealth to good use. As a philanthropist and social responsible, Jack Ma contributes charitably to disaster reliefs and the poor. Forbes Asia has selected him as one of “Asia’s heroes of philanthropy” (Grosse, C. U., 2012). Same for Alibaba, the company has setup philanthropic trust fund, financed by share options, which gives back to the society (WSJ, 2015). Jack Ma encourages his employees to give back to the society with the wealth that they have earned. Many of

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