Important Communication Skills

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Communication
Imagine a world in which no one could communicate: There would be no directions, no rules, no relationships, no understanding only chaos. We would not have technology, creature comforts nor have meaningful relationships. We would merely exist.
From the moment a baby is born the communication process starts. A baby cries to convey a message of hunger, illness or soiled diaper, the parent receives this message and attempts to decode it. It is only through time as the baby-parent relationship or interpersonal communication grows does the parent start to recognize the subtle difference in the cry and determines the need. The baby is the sender, the parent is the receiver, the cry is the "message" and the parent’s action the feedback.
Communication is a vital aspect of our lives. “What counts is the substance of the communication and the nature of the person doing the communicating-including his or her ability to listen as well as talk” (Bossidy & Charan, 2002, p. 29). It allows us to build personal and professional relationships and moves in all directions: up, down, side to side moving in and out of our normal groups.
Think of communication as a Circus Big Tent, and within the tent are many smaller arenas. The owner represents the politicians who fund and set the overall policies, the tent represents the criminal justice organization and the ring master represents the Department of Justice. Each smaller arena represents one of the many subgroups of the criminal justice organizations such as corrections, law enforcement: city, county, state and federal levels, court system, public, criminals and so on.
According to Stohr & Collins (2014), the purpose of communication is to exchange information through a medium often...

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Knapp, M.L. (1984). Interpersonal communication and human relationships. Boston: Allyn &
Bacon.
Sethi, D. & Seth, M. (2009). Interpersonal communication: Lifeblood of an organization. The
IUP Journal of Soft Skills. Retrieved from https://iims.uthscsa.edu/sites/iims/files/Novel/communication/Communication-5.pdf Shnall, T. (2013). Fice ways to improve communication with your teams. Lead Change Group.
Retrieved from https://leadchangegroup.com/five-ways-to-improve-communication-with- your-teams/ Stohr, M. K., & Collins, P. A. (2014). Criminal Justice Management: Theory and Practice in
Justice-Centered Organizations (2nd ed.). New York, NY: Routledge Press.
Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication: Methods for
Law Enforcement (4th ed.). Upper Saddle River, NJ: Prentis Hall.

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