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Effective team performance in health and social care
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Recommended: Effective team performance in health and social care
Using my social care work placement (Sense Scotland) as a reference, I have compiled a report which fully covers effective team working in care settings. The report consists of a three-part structure, which documents: the factors which contribute to good team working, the importance of interpersonal skills, and the contribution of performance review and goal-setting to the success of any organisation. PART ONE: Individual, Team, or Group Methods of Working Within my placement organisation, staff members will generally work as part of a team as well as having an individual role. For the team to be efficient all members must know their own role within the team, liaise with each other, and look to improve individual strengths and weaknesses. This collaboration helps to build a successful team, built on trust and effective communication. In addition to working as part of a team, staff may also work as part of one or more larger multi-disciplinary teams. This usually includes professionals from different areas of social care such as Social Work and the National Health Service. It is essential all professionals work together for the benefit and interests of the child/client and family, and good teamwork can play a vital role in this. Specialist groups may be formed within teams to address specific issues or policies, for example the Health Promoting Schools group. This is a current (2009) initiative in which a specific group of individuals, usually parents, children and staff, are selected to ensure that the establishment is working towards the specified criteria within the initiative (in this instance working towards achieving awards, from Bronze to Silver). You may be a part of such groups at various times... ... middle of paper ... ...ite; communitycare.co.uk/2013/05/15/how-scottish-personalisation-legislation-will-affect-social-work-practice/#.U1ZrxleJvpI [accessed 22/04/14] (para.1) • Leonard, M., Graham, S., & Bonacum, D. (2004). The Human Factor: the critical importance of effective teamwork and communication in providing safe care [PDF] available at; ncbi.nlm.nih.gov/pmc/articles/PMC1765783/pdf/v013p00i85.pdf • McGillivray, I. (n.d.). Social Care Theory for Practice: the care planning process and social care models & methods of intervention [PowerPoint slides] available at West College Scotland, Education Care and Sciences, Health and Social Care Moodle Site; moodle2.reidkerr.ac.uk/mod/resource/view.php?id=24426 • The Scottish Government [TSG] (2013). Child Protection Guidance for Professionals [PDF] available at The Scottish Government website; scotland.gov.uk/Resource/0041/00411543.pdf
Reeves, S., Macmillan, K., & VanSoeren, M. (2010). Leadership of interprofessional health and social care teams: a socio-historical analysis. Journal of Nursing Management, 18(3), 258-264. doi: 10.1111/j.1365-2834.2010.01077.x.
The Merriam-Webster dictionary defines a team as: “a number of persons associated together in work or activity,” or “a group of people who work together.” In the current information age more companies are relying on teams to solve challenging tasks and to reach more difficult goals. Since a team of professionals with varying expertise can produce solutions that an individual working alone would likely struggle with, it is no wonder teamwork is becoming increasingly valuable to companies across all industries.
The Open University (2010) K101 An introduction to health and social care, Unit 3, ‘Social Care In The Community’, Milton Keynes, The Open University.
This essay will be focusing on Multi-agency teams, which is a service of different professionals from different working areas that join up and work together as part of one team that provides support for a child, young person or families. It will be looking at the advantages and disadvantages that multi-agency teams can have when working together and the effects of this.
LSCB, (2013), SAFEGUARDING CHILDREN, YOUNG PEOPLE AND VULNERABLE ADULTS POLICY, (www.safechildren-cios.co.uk), [Assessed 1 November 2013].
It is important that all team members are aware of their role within the group and that they are performed correctly to meet their goal. For example, at a nursing home a nurse and a CNA work closely together. As the CNA is preforming ADLs he/she is able to assess the patient for any problems that the resident may be having. The nurse is then made aware of any problems and may ask the CNA to assist in a situation such as turning the resident in order to administer a shot. By working together the medical staff are able to reach set health goals and help the patient more efficiently.
Groupwork practice in social work (2nd ed.). Exeter: Learning Matters.
Firstly, remembering concerns so having ‘respectful scepticism’ and not taking everything at face value. This involves questioning things which appear untoward and using reflection and supervision to untangle dilemmas (Smith, 2012). Secondly, keeping parents fully informed throughout the process so they are aware of why change is needed (NSPCC, 2014). Thirdly, the questioning model is better suited for times when social workers need to take a more authoritative stance and make best interest decisions (Postle, 2014). Lastly, using the ‘Smart’ principle to personalise parent’s goals, giving targets precise direction and objectives including; specific and clear expectations, measurable progress, achievable results for the person, realistic outcomes for the problem and a sensible and agreed timescale (Scie, 2016). However, despite this procedure mistakes still happen, for example, Brandon et al (2010) claims that action plans fail to stipulate exactly what each involved agency is responsible for because of a lack of clarity over roles and responsibilities (Kasprzyk et al,
A brief outline of current legislation, guidelines, policies and procedures within own UK Home Nation affecting the safeguarding of children and young people.
NSPCC (2013). Child abuse and neglect in the UK today. [ONLINE] Available at: http://www.nspcc.org.uk/Inform/research/findings/howsafe/how-safe-2014-report_wdf101938.pdf. [Accessed 18 May 14].
According to Lowlar and Share (2009) the ability to work independently and as part of a team is a necessary quality for any social worker, as social workers are often required to work as part of a multi-disciplinary team. Teamwork offers benefits to both the organization and the client or service user. One of the main benefits of group work or a team environment is the ability to share ideas among the group. Perhaps there are several possible approaches to a project, and as an individual, a care worker may be unsure of which to take. However, as a team, the members can each contribute pros and cons of approaches to tasks and methods to accomplish key goals. This kind of collaboration benefits the project by liaising with the wider
Davis, C; Finlay, L; & Bullman, A. (2000) ‘Changing Practice in Health and Social Care, London: Open University Press
Anning, A., Cottrell, D., Frost, N., Green, J., & Robinson, M. (2006). Developing multi-professional teamwork for integrated children's services. Maidenhead: Open University.
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
Working in teams provides an opportunity for individuals to come together and establish a rapport towards others within a group. Teamwork is classified as people with different strengths and skills who work together to achieve a common goal. When a team works well, specific objectives are fulfilled and satisfied. Teamwork plays a crucial role in implementing and fulfilling a common goal in a team project. Each member plays a role and takes on different responsibilities combined together. In different stages of teamwork, conflicts and arguments may occur for as members have different standpoints which need to be harmonized within the team. The key to having an effective teamwork is to explore each member's unique abilities to motivate them.