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The impact of personality on consumer behaviour
The impact of personality on consumer behaviour
The impact of personality on consumer behaviour
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In this essay we will look at how the personality is used by organisations to attract consumers and how they get them to by their products and services. Consumer personality has been defined as a sum total of how an individual defines his/her personality. We also see that just as an individual has a personality, similarly products also have a personality of their own. Here lies the relevance of personality as a topic in the study of consumer behaviour. Personality is defined as a sum total of outer psychological as well as the inner psychological characteristics that determine and reflect how a person reacts to the his/her environment. As individuals we possess such traits, and people who are a particular trait(s) are said to belong to a personality type. Consumer purchase patterns are always influenced by their personality traits. Such personality traits could be general as well as consumption specific. This has an impact on final consumption. (Kassarjian, H. 1971). The social environment also has a role to play, it posits the social dimension of a person 's psychological makeup; and because a …show more content…
Specific psychological characteristics are referred to as traits, and if you have any particular traits you belong to a personality type. In order to identify traits within individuals and differentiate them amongst themselves, the theories rely on personality tests, scales and inventories. The trait theory approach seems to be more realistic and objective. (Barker, R. and Wicker, A. 1975). However, the limitation lies in the fact that sometimes traits tend to be indefinable and vague, but personality tests are still widely used. With this theory consumers can finally be segmented into personality types, on the basis of the configuration of traits they
Consumer behavior is the ways that consumers exhibit in searching for, purchasing, using, evaluating, and disposing of, products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would (Ekström, 2003). Many consumers rebel at using the identical products that everyone else used, instead they prefer differentiated products that they feel reflect their own special needs, personality and lifestyles.
The trait approach focuses on describing and quantifying individual differences. The approach tries to categorize people into groups based upon what traits they exhibit. According to the textbook, “The most important factors of personality ought to be found across different sources of data, and he [Cattell] developed a typology of data – including self-report, peer-report, and behavioral observations – that has become part of the foundation of the distinctions between S, I, L, and B data” (Funder, 2013, p. 222). As the essential--trait approach was being developed over the years, the amount of traits drastically changed over time. Multiple psychologists worked on this theory, all having different ideas and amounts of essential ...
Economists are not alone in their interest in the description, prediction, and explanation of human behavior. Psychologists, too, have approached these challenges. Economists can profitably leverage research from psychology on the measurement, prediction, and malleability of personality traits organized in the widely accepted Big Five taxonomy. (Lex, Angela, James & Bas 2008)
Gosling, S. D., Rentfrow, P. J., & Swann, W. B., (2003) A very brief measure of the Big-Five personality domains. Journal of Research in Personality, 37, 504-528. Doi: 10.1016/S0092-6566(03)00046-1
Personality can be defined as an individual’s characteristic pattern of thinking, feeling and acting. Many personality theorists have put forward claims as to where personality is derived from and how it develops throughout an individual’s life. The two main personality theories this essay will be focusing on is the Social Cognitive Theory (SCT) (Bandura, 1986) and the Trait Theory – Five Factor Theory (FFT) (McCrae and Costa, 1995). The SCT allocates a central role to cognitive, observational learning and self-regulatory processes (Bandura, 1986). An individual’s personality develops through experiences with their sociocultural environment. Whereas the Trait Theory proposes that all individuals are predisposed with five traits (Extraversion, Openness, Conscientiousness, Agreeableness and Neuroticism) which determines our personality. This theory also puts forward that personality is stable and cannot change as it’s biologically determined.
A person’s personality has been the subject of psychological scrutiny for many years. Psychologists have drawn up several theories in an attempt to accurately predict and determine one’s personality. Foremost amongst these, is the “Big Five Trait Theory” which stemmed from Raymond B. Cattell’s theory.
Personality is massive part of an individual’s identity. Our personalities dictate our patterns of thinking, feeling, and acting. An individual’s personality exposes them to predispositions and habits that influence their actions and lives. Early on, personality assessments consisted of physical features ranging from head shape and facial characteristics to body type. In today’s world, personality assessments are mainly based around traits. Traits are simply descriptions of one’s habitual patterns of behavior, thought and emotion. The most popular personality assessment is the Five-Factor Model, also known as The Big Five. This model allows us to describe people based on the five main traits/dimensions. These traits are extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience. Each of these five traits measures a different aspect of one’s personality. Extraversion is based on one’s level of engagement with the world,
The study of personality traits is beneficial in identifying the many variables that exist from human to human; the combinations of these variables provide us with a true level of individuality and uniqueness. In the field of psychology, trait theory is considered to be a key approach to the study of human personality (Crowne, 2007; Burton, Westen & Kowalski, 2009). This paper aims to identify a number of significant contributors who have played crucial roles in both the development and application of trait theory. This paper then moves focus to these theorists, outlining their theory and analysing both the strengths and weaknesses of those theories. An illustration of the methods used in trait measurement is given and includes the arguments for and against such procedures.
It is important for a brands personality to match up with that of its intended target customers. Reading through some marketing sites Dr. Brian Monger situated his words in a way that I like best for the task of creating a brand image. Dr. Monger stated “ The task of creating a brand image often needs to move beyond attributes or feelings, to include the ultimate consequences of product use and the relationship of product use to people’s life-styles, needs, and values. A positioning strategy that focuses only on attributes or feelings can be shallow and less effective than one that is based on a richer knowledge of the customer.” Simply put make your brand relate to the intended buyer on a personal level, one that hits home with the things that they want and like to do. The understanding needs to be met that each target market will have different relations to products from the other. High priced cars can b...
Nevertheless, one of the most important constants among all of us, regardless of our differences, is that, above all, we are buyers. We use or consume on a regular basis food, clothing, shelter, transportation, education, equipment, vacations, necessities, luxuries, services, and even ideas. As consumers, we play an essential role in the health of the economy; local, national and international. The purchase decision we make affect the requirement for basic raw materials, for transportation, for production, for banking; they affect the employment of employees and the growth of resources, the successfulness of some industries and the failure of others. In order to be successful in any business and specifically in today’s dynamic and rapidly evolving marketplace, marketers need to know everything they can about consumers; what they are want, what they are think, how they are work, how they are spend their leisure time. They have to find out the personal and group influences that affect consumer decisions and how these decisions are made. In these days of ever-widening media choices, they need to not only identify their target audiences, but they have to know where and how to reach
Rousseau, G.G. & Du Plessis, P.J. 2007. Personality and psychographics. (In Hughes, T., ed. Buyer behaviour: understanding consumer psychology and marketing. 4th ed. South Africa: Oxford university Press. p. 215-255).
The distinctive characteristics and qualities of any one person is one way to define personality. According to Feist & Feist (2009) personality is described as a pattern of relatively permanent traits and unique characteristics that give both consistency and individuality to a person’s behavior. These traits are the precursor of behavior as per individuality, and that of behavior that is consistent throughout life. Although a person can argue the fact that traits is a disposition of genetic predisposition of certain characteristics, the pattern in which these are characterized are different. Each person’s anatomy, intelligence, and temperament are differently and each owns a unique personality, different from parents, grandparents, and any other individual on this planet. Personality theorists’ however may not concur.
An individual’s personality is the basis of who they are and generates how they react to and behave in different situations. Personality testing is used in workplaces to identify whom to hire, promote and even put into teams. Personality testing is efficient in being able to determine which employees will perform best in certain roles, and this can remove some stress from employers. Personal testing has been shown to help improve the quality of employees who are in the workplace. The method of assessing personalities that will be examined in this essay is the Big Five taxonomy method. The two main questionnaires, which are used to determine these traits, are the Sixteen Personality Factor (16PF) Questionnaire and the NEO personality test. A participant’s results from a personality survey will be analysed to determine what their results mean for current and future workplace behaviour. Finally, this essay will review a case study and it will be explained why personality testing should be used in the workplace and what other work contexts these tests can take place in.
Consumer behavior incorporates certain activities, decisions or experiences, which satisfy the needs of the consumers. It concerns all the activities that incorporate consuming, obtaining and product disposing of that precedes and carry out these actions (Darling, 2015). The Consumer behavior remains one of the important areas for research in the tourism and marketing fields in terms of travel behavior or the behavior of tourist (Rid, Ezeuduji & Pröbstl-Haider 2014). There are a few comprehensive literature reviews on the behavior of consumer typically described his injurious area with the help of the existing models or concepts of Consumer Behavior. There are exceptions in the insights of the authors who give the review about
The research on consumer behavior assists the organization recognize and forecast the purchase behavior of the consumers while they are purchasing a product. Thus, the study of consumer behavior helps the marketers not only to understand what consumer's purchase, but helps to understand why they purchase it (Kumar, 2004). There are a lot of elements which can influence the purchase decision of consumers such as social influences, cultural influences, psychological factors and personal factors (Super Professeur, 2011). Understanding these factors helps the company to market the product on right time to the right consumers in order to generate more profits. On the other hand, if the marketers fail to understand these components that might influence consumers, they will fail to convince the consumers to purchase that product or will fail to meet the demands of consumers. However, consumer behavior is one of the stimulating and challenging areas in marketing studies being a human activity focused on the products and services. Thus understanding the behavior of the consumers is a great challenge. Moreover, it is not easy to get a full picture of consumer behavior as customers make plenty of different buying decision every day and they usually do not know exactly what influences their purchase. In short, basing on all