Facility is a “place or building used for a particular activity or industry or for providing a particular type of services”, and management is “the act or skill of directing and organising the work of a company or organisation” as cited by (De Toni, Fornasier, & Nonino, 2006) from (Mazzarotto & Traverso, 2003). Facilities management defines as “the application of the total quality techniques to improve quality, add value and reduce the risks involved in occupying buildings and delivering reliable support services” (Alexander K. , 2003). Facilities management offers an integrated approach to operating, maintaining, improving and adapting the buildings and infrastructure of an organization in order to create an environment that strongly supports the primary objectives of the organization (Atkins & Brooks, 2005).
Facilities management requirement ever changing and lead to changing of facilities management focus. According to (Jensen, Sarasoja, Choenen, & Voordt, 2013), the evolution of FM focus is as follows:
i. FM is broadly introducing as a new discipline in many countries on 1980’s although this activity had been carry out previously. ii. FM is focusing on cost controlling and reduction on 1990’s by adaptation of some of the indicator in managing the facilities and services. iii. FM is motivates to providing an attractive workplace. iv. FM is refocusing to cost reduction due to the financial crisis and economy.
v. Nowadays, FM is emphasizing on the sustainability issues in managing the facilities and services.
Facilities management is broadly introduce on 1980’s but according to (Booth, 2013), “despite its confused beginning, the critical point of facilities management appears somewhere around the 1980’s”. However, the faci...
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... which has the aim to align People, Process and Technology initiatives of a company more closely with its business strategy and vision. In turn this helps to support and innovate new business strategies” (Business Transformation, 2007). According to (Bill, 2011), the result of transformation in business can in from of:
(a) Better customer operations
(b) Better product operations
(c) Better corporate operations
(d) Better profits
(e) Better return on assets
(f) Better positioning for the future for sustainable competitive advantage
In business environment, facilities management is a recognised tool of the business supply chain (Then, 2013). Figure 1.1 shows the business aspect from facilities management and from there, there are five (5) aspects namely (a)FM and business support; (b)FM and design; (c)FM and procurement; (d)FM and sustainability; (e)FM and people.
Spence, A. M., & Porteus, E. L. (1987). Setup reduction and increased effective capacity. Management Science, 33(10), 1291. Retrieved from http://search.proquest.com/docview/213309041?accountid=32521
According to Oxford dictionary, transformation is a marked change in form, nature, or appearance. Personal change management is based on our preferences and available alternatives. In terms of organizations, however, the complex process of changes takes a lot of efforts and time. It involves drastic changes on organizational level that are caused by either external or internal triggers. The example of external change is when competition pushes our businesses to meet certain standards and provide the same or higher level of product quality or service. Internal triggers to change are when an organization detects internal faulty processes that fail to perform and should be corrected within an organization. There are lots of economic factors that could have transformational impact on our businesses. Therefore, force organizations to change and transform companies into something else. For instance, currency devaluation, market globalization, emerging companies, competition, the evolution of technology, the
With the changes came new Strategic goals that would provide changes for improvement. Adapting to changes while efficiently lowering cost was a major issue. Technology implementation was also another. It was quite costly to make the changes
Facilities Management is a service organization of skilled technicians, specialists, operators, administrators, and support staff charged with the responsibility for working, keeping up, and enhancing college structures, grounds, utilities, new development, and related administrations, and related services. It takes great pride in ensuring that students, staff, and faculty members at Dillard University enjoy a protected, clean and comfortable environment for living, learning, and working.
Facility location is the actual physical location for the storing, assembling and fabricating of the product in the network of supply chain. And the decision on the choices of facility location affects the performance of the supply chain.
This report will provide in depth research and knowledge based on the EFQM Model. This report is about providing the CEO of the Squire Hotel Group with trustworthy and reliable information on whether they should use the EFQM Model in order to improve their organisational performance. Also giving examples of organisations in the same sector that use the EFQM Model and how it has helped them.
As a building operation employee, I know that it is our responsibility to ensure that every student, visitor, and VIP guest received the best customer service as possible. I have encountered times when I had to deal with tough people when asked upon, but I stayed calm and try to help them as best as I can and/or ask others if necessary. All the experiences that I have so far has been awesome, but I would want to do something more. Working under a Facility Supervisor during the majority of my shifts have influenced me to take a bigger role at the Student Union. During those times when I was given the opportunity to take charge in setups/turnovers as well as during special events, being able to take charge
This chapter will conclude this research and make recommendations for the organization, the future and for future study in this area, alongside the conclusions of the methods used. This final chapter of the dissertation will discuss the key findings generated from the results in previous chapter as well as the information gathered within the literature review in chapter 2. This chapter will look back at the aim and objectives to ensure that the research has achieved this. To obtain an overview of the analysis will be provided; the recommendations and implication for the hotel industry will then follow this.
The Quality department which deals with maintaining the overall productivity of the works and sets out the ethics to be followed will be dealt with. The defects in the buildings are to be analysed and appropriate solutions or rectifications would be understood.
...mba, K., 2012. Public facilities management and action research for sustainbility. 1st ed. Kgs. Lyngby: DTU Management Engineering.
Expense control remains a test for the vitality business. The expansion sought after for oil and gas and expanding movement is prompting mount vast scale and complex tasks with high capital expe...
fixed costs to total costs. The high level of these costs stem from the fact that hotels must constantly be managed to achieve the most costeffective usage of resources applied to decor, equipment, preoperational expenses and finance. The aim of hotels is to fill their rooms as profitable as possible as a result some of the most important thing that the hotel industry must realize is that it must be able to market themselves and provide quality services so that customers will want to return back to the hotel. The demands of these two characteristics are very high and it requires a lot of effort. In terms of building a hotel, the capital requirements for a hotel project are so high that hotel cannot easily be traded and must remain as a longterm investment purpose. As a result the industry is subjected to large amounts of cost advantages or disadvantages based on the size of the hotel. Furthermore the success of a hotel is also sensitive to the location, management, and the quality and expertise of the staff which is vital to the functionality of the hospitality industry.
Over recent years companies have become less dependent on paper and more dependent on technology. Take American Honda Motors for example; the Davenport Parts facility recently converted computer systems to more efficiently manage its inventory. Prior to its new system months of preparation was needed in order to ensure a smooth change over. Without the four basic functions of management all working together success would not have been possible.
The purpose of this project is to know how operations management contributes to the competitive advantage of McDonald's. In this project I have also discussed the theoretical stand point of inventory, capacity management, lean synchronization and quality management and how they impacted on the organization. For this purpose I have selected McDonalds to obtain necessary data and its analysis.
Infrastructure Management and Construction deals with project management, construction materials, construction engineering and building engineering.