IMPORTANCE OF MIS
Management information system is nowadays the most important element of an organization to work effectively and efficiently.
It is set of interrelated components which collect, process, store and distribute the information to a support decision making in an organisation.
MIS are distinct from other information systems as they are used for analysis and facilitation of strategic and operational activities.
The major components of a MIS are:
1) Hardware
2) Software
3) Data
4) Procedures
5) People
MIS caters across all the functional business processes of an organization:
Process Functions
Manufacturing and production Assembling product, quality check, BOM
Sales and marketing Identify customers, awareness/selling of product
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As a better flow of information helps in a better and timely manufacturing/handles inventory/distribution/deliveries.
2) CRM- Customer relationship management is also enhanced by a proper ERP system installed in an organisation. As it helps in feedbacks from customers/ marketing/sales force automation. (It focuses on “customer satisfaction”)
ERP helps and supports centralization by enforcing uniform data standards and business processes throughout a company and a single unified technology platform. ERP systems can be either; Customised or Configured
Leading ERP software vendors:
• SAP
• Oracle ( with its acquisition of PeopleSoft)
• Infor Global Solutions
• Microsoft
COMPANY VISITED – ROCKLAND HOSPITALS
Rockland group of hospitals provide international standards, seamless & integrated healthcare services across all the units through a network of specialised healthcare facilities across Delhi, Manesar, Dwarka and Noida (planned on
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TPA Name Company Name Patient Name D.O. A Room No. Alloted Bed Type LOS (Days) Total Bill Amount DEPOSIT AMOUNT
2) Statistical Report:
STATISTICAL REPORT 07.08.14 PAYERWISE DISTRIBUTION OF PT 07.08.14 Doctor wise Inpatient No. Of patients Under Doctor ADMITTED HOSPITAL STAFF
3) Unbilled Data:
Sl IP Patient Doctor Room LOS Panel Comp. Pay Patient Pay Deposit Comp. Bal. Patient. Bal.
4) Doctor wise discharge report:
Doctor Wise Discharge Report 07.08.2014
Sl. Bill IP Patient Doctor Payer Panel Mode Revenue
5) Summary Report:
DAILY REVENUE REPORT SNAP SHOT 01-Aug 02-Aug 03-Aug 04-Aug 05-Aug 06-Aug 07-Aug MTD/Act
GROSS REVENUE (B9+B10)
DISCOUNT (IP+OP)
NET REVENUE (B2-B3)
Information Management has to do with capturing information, efficient planning, organizing and evaluating the information to interpret for an organization to make well informed decisions. (Hinton, 2006) The main reason organizations depend on information is to improve its overall management in order to yield significant operational benefits in all areas of the organization and importantly its overall efficiency, competitiveness and responsiveness. The improvements either need expansion in the amount of information required or implementing a new information management system.(Power, 1983) The information management system is effective in organizations when the activities are shared amongst various groups, preparing them for change in the information system by identifying problems and evaluating it and gradually integrating actions in the project for successful implementation. (Bass, 1983), (Mintzberg, Rasinghami and Theoret 1976). Most organizations believe Information Technology and Information Management is the same but according to Hinton (2006), while Information Technology is an important role in an organization. Information Management is broader it helps the organization to build, maintain and re-build its business processes and information system.
To help the company get back on track, the following three ERP modules are recommended as a start for the company. These modules will help the company integrate data across its plant sites, generate
ERP stands for Enterprise Resources Planning. ERP is a term used for software that controls whole organizations different departments. SAP is the world leader in ERP systems followed by Oracle.
Next, the management information systems are business functions like accounting and human resources, which moves information about people, products, and processes across the company which facilitates decision making and problem solving (Baltzan, p.14) Electronic communications such as Facebook and Twitter have provided many new tools to ...
Management information system contains of three resources, which are people, information and technology. This helps the company stay up to date with all the changes in the market; it also helps them
Ackoff identifies five assumptions commonly made by designers of management information systems (MIS). With these assumptions, Ackoff argues that these assumptions are in most cases not justified cases, and often lead to major deficiencies in the resulting systems, i.e. "Management Misinformation Systems." To overcome these assumptions and the deficiencies which result from them, Ackoff recommends that management information system should be imbedded in a management control system.
In the business world today, technology is becoming an essential staple. Every big business relies on it one way or another. More importantly than just technology itself, the use of management information systems is what guides a company in terms of catering to its customers and knowing what moves to make next. Management information systems (MIS) can be defined is the study of people, technology, and organizations (What is MIS?). However, that is a very general definition because there is a lot more that comes out of the use of these MIS systems.
At the moment, Enterprise resources planning (ERP) systems had become important systems in the modern business world. The meaning of ERP itself is an integrated software package composed by a set of standard functional modules (production, sales, human resources, finance, etc.) developed or integrated by the vendor that can be adapted to the specific needs of each customer (Esteves et al. 2000).
described the ERP system as packaged (but customisable) software applications, which manage data from various organizational activities and provide a fully integrated solution to major organizational data management problems. They provide for both the core administrative functions, such as human resource management and accounting, as well as integrated modules which can be selected to support key business processes, such as warehousing, production and client management.
“An Enterprise resource planning (ERP) systems are software systems for business management, supporting areas such as planning, manufacturing, sales, marketing, distribution, accounting, finance, human resource management, project management, inventory management, service and maintenance, transportation, and e-business”.( Haag, Cummings, Phillips, S, M, A (2007). Mangement Information Systems. New Yory, NY: The McGraw-Hill Company Inc..)
1a. Decision Support Systems generally provide support for disorganized decisions. DSS problems are often characterized by unfinished or questionable information, or the use of qualitative data. DSS includes modeling tools where different sequence of events can be modeled and compared. Investment decisions are an example of what might be supported by Decision Support Systems. Management Information Systems are generally more refined reporting systems built on existing transaction processing systems. MIS is often used to support structured decision making and will typically support tactical level management, but sometimes are used at other levels. Examples of structured decisions supported by Management Information Systems may include determining
Management information systems can be used as a support to managers to provide a competitive advantage. The system must support the goals of the organization. Most organizations are structured along functional lines, and the typical systems are identified as follows:
In order to be more productive and accurate, most of the companies depend on use of technology, with the help of enterprise resource planning (ERP) systems. (Olsen, and Saetre, 2007).
Information system, an integrated set of components for the gathering storage and processing of data and for transport information, knowledge and digital goods. Business enterprises and other organizations rely on information systems to accomplish and manage their operations, to act together with their customers and suppliers, and compete in the marketplace.
Laudon C. & J. Laudon (2003: 5th edition) Essentials of Management Information Systems. London: Prentice Hall International Limited