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Customer segmentation research paper
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Introduction
This report will provide a market target analysis of Hanndia Pest Control Service Pty Ltd. Hanndia Pest Control Services, specialise in working with real estate agencies to manage white ant infestation of rental properties, by applying an environmentally friendly fumigation barrier. The main office is located in the Brisbane City council suburb of Calamvale, South Eastern Queensland, with a total of 20 employees. This includes the manager, field officers and administrative support. The purpose of this report is to identify the market target for Hanndia Pest Control Services. In order to achieve this, the report is structured to firstly analyse the market segmentation variables and secondly buyer behaviour. The conclusion will bring together these findings by distinguishing Hanndia Pest Control’s market target.
Segmentation
Segmentation is the process of determining the breakdown of the target market into smaller specific variables that make it easier to evaluate. Gabbott M (2004, p 159) describes the consumer related segmentation variables as being Geodemographic, Psychographic and Behavioural.
Geodemographic
This segmentation variable combines the elements of the consumer’s demography and geography. These are the measurable characteristics of the consumer’s age, gender, cultural diversity, occupation, income level, family life cycle and their physical geographical location. (Gabbott, M., 2004, p. 159-160).
Age and Population
Hanndia Pest Control Service is located in the Queensland capital Brisbane. According to the Australian Bureau of statistics (2006), “3218.0 Regional Population Growth” the local Brisbane City Council population, as at June 2005, was 971,757 persons with a median age of 34.9.
Interstate migration of 75,000 persons attributed to QLD highest growth in population in 2004-05 (ABS, 2006). The population of Brisbane has shown an increase of 2.3% from November 2005 to October 2006. Therefore this population increase is of benefit to Hanndia Pest Control Services, as the population arrives many more properties will be built and rented out to accommodate the growing demand for accommodation, and the need for ongoing protection from white ant infestation.
The Residential Tenancy Authority (RTA), (http://www.rta.qld.gov.au, 2006), recorded the number of residential bonds held, as at 30 September 2006, as 114,035 dwellings, including 49,740 house dwellings. The rental bonds were lodged by either private owners or by a real estate agency managing these dwellings. Therefore Hanndia Pest Control Services will target the real estate agencies operating as managing agents of these dwellings.
Occupation, Education and Income
Hanndia Pest Control Services will target the real estate agents who support the upper market investment home owner, they will be in a professional agents managing for dwellings for owners that have a professional or technical occupation, are between the ages of 30 and 50, are in a combined income range of $75 - $150 thousand dollars per annum.
Using the techniques from the test market estimates of market share and projected sales for the 19 city (80% of trial insecticide volume) are made for the introduction of Strike Roach Ender into the household market. I also chose to increase the advertising budget by 20% which increased costs to upwards of $12 million. This further drove the net loss to a final projection of $6,844,476 as seen in Table D.
Part of our decision was determined by the completion of a PEST analysis, or a diagnosis of the environmental situation in the region. The political, economic, social, and technological climate of the region tells us how the environment would
Segmentation variables can be classified into four major classes; geographic, demographic, psychographic and behavioural. The use of these categories either individually or in combination assists companies to identify and establish market segments which is relevant to the product or service they are offering. This in turn helps these organisations to evaluate the relevant segments to choose the pertinent target market.
Ennis, Jane. "VICTORIA Digest - 27 Mar 1998 to 28 Mar 1998 ". Accessed 4/20/99. http://www.mailbase.ac.uk/lists/englit-victorian/1998-04/0003.html
While no real problem exists with Zoecon, there is a conflict of interests in regard to how Strike ROACH ENDER is marketed. A meeting was set in which Zoecon executives were to analyze and discuss the test market results for the Strike ROACH ENDER, after it was placed in a consumer test market for six months in four cities representative of the 19-city market where 80 percent of roach insecticides were sold. These four cities included: Charleston, South Carolina; Beaumont, Texas; Charlotte, North Carolina; and New Orleans, Louisiana.
Terrell, E. (n.d.). Market Segmentation. (Business Reference Services, Library of Congress). Retrieved April 6, 2014, from http://www.loc.gov/rr/business/marketing/
Even if we take the maximum amount of precaution and try to keep the house and office clean, as time passes by pests do try to enter the house and bother us and create embarrassment for us. Pests can sometimes be very bothersome, and they can also be the root for health hazards in the family and among the office staff. It is beyond our control to keep them away from our homes and office as they find a way to get in and dwell inside our buildings. There are so many different types of pests, and the building can be infected by more than one type of pest at a time. There are different methods to control each type of pest, and it is not possible for us to control it all by our self. Moreover, we will never be able to manage it as good pest control service professionals as they have specific equipment and chemicals needed to remove the pests.
Caroline and Jennifer said that ‘Market segmentation is a crucial marketing strategy. Its aim is to identify and delineate market segments or set of buyers which would then become targets for the company’s marketing plans.’ (Tynan and Drayton, 1987) There are many ways to segment the market, such as age, region, environment, psychology and wages (Hall, Jones and Raffo, 2010).
Segmentation, targeting and positioning are the fundament of modern marketing (Proctor, 2002, p. 188, as cited in Harris and Schaefer, 2015).
To begin with, it is crucial to appreciate the meaning of segmentation and targeting because these two terms lay the foundation for this report. Consequently, segmentation is dividing a market, into groups of consumers with homogenous traits in order to provide each group with the desired product. What is the meaning of targeting? It is where an enterprise evaluates every segment with an objective of identifying segments with promising business opportunities. Considering the nature of the product in question, it sufficed to mention that liquor- filled chocolates are to be sold to adults.
PEST Analysis of Sony Pest analysis is another marketing tool. Pest analysis examines the changes in the marketplace caused by political, economic, social and. technological factors. Political factors change from one party to another who are in control. The sand is a sand. For example, rises in private healthcare and privatisations.
Known pests, the house cricket, Acheta domesticus seem to have originated in Southeast Asia; they can be found in Asia, North Africa, Europe, and southern Canada, from British Columbia to Newfoundland, down to Mexico due to human introductions (Espace pour la vie n.d.). A. domesticus can be spotted in warm and moist regions of homes and buildings like fireplaces, and kitchen water heaters; They can also be found in fields, pastors and meadows, and are known agricultural pests (Zungoli 1998). They can be also be identified in moist areas like mulch, tall grass, and weeds; rocks, bricks, and wood piles are also areas where they can be spotted. A. domesticus prefer dark regions to reside (Zungoli 1998).
The case study of the Frigidaire Corporation illustrates that valuable data has been collected; therefore, if applied correctly, the company has the potential to position the new front-loading washing machine in the correct market segment(s). According to Exhibit 5 in the case study, the following populations have above concern for conservation of resources: Elite urban singles between the ages of 25 and 34 and couples between the ages of 35 and 54 both of value space savings; Sophisticated townhouse White and Asian couples who are 55 years old or older have above average ecological concerns; Upscale suburban Asian and White families between the ages of 35 and 54 have determinant attributes of performance ...
A PEST analysis is an analysis of the external macro-environment that affects all firms. P.E.S.T. is an acronym for the Political, Economic, Social, and Technological factors of the external macro-environment. Such external factors usually are beyond the firm's control and sometimes present themselves as threats. For this reason, some say that "pest" is an appropriate term for these factors. Let us look at the PEST analysis of the Indian aviation sector:
PESTLE analysis, which is sometimes referred as PEST analysis, is a concept in marketing principles. Moreover, this concept is used as a tool by companies to track the environment they’re operating in or are planning to launch a new project.product, or service etc.