I Am Sam Case Study

Student Answer: The formula for credibility consists of three correlative components; competence, caring and character. The first component, competence, describes one’s ability to accomplish a task successfully and efficiently. Developing competence is a process that is learned over time through education, observing others, practice and life experiences. How one communicates often affects how other people view their competence level. The next component, caring, focuses on having empathy for others by understanding their needs and responding appropriately. In the quest of gaining credibility, one must have the ability to show that they genuinely care for others. The last component, character, represents one's reputation for displaying ethical

Think about a recent movie or TV episode you watched. Select a scene that involves interesting nonverbal communication - ideally, one that might occur in the workplace.

Based on this scene, do the following;
A. Summarize the scene in approximately one paragraph.
B. Analyze the nonverbal communication. Explain how various body parts sent signals, including the eyes, mouth, shoulders, arms, and hands
C. Describe how you can mimic or avoid three aspects of this nonverbal behavior in the workplace and why you would do

Briefly, the movie is about a disabled gentleman by the name of, Sam (Sean Penn), a single parent who is trying to raise his 7-year-old daughter, Lucy (Dakota Fanning), despite his disabilities. At a point in the movie, it becomes necessary for him to fight to retain custody, and the remainder of the movie follows that plot line. There is one scene in the movie where the viewer can see non-verbal communication in an office setting. A popular and expensive attorney, Rita (Michelle Pfeiffer), arrives at her office one morning to find Sam, who wants her to help get his daughter back from social services. At first, she seems receptive to hearing his story but soon begins showing her irritation by rolling her eyes, diverting her attention to other phone calls, reaching for candy, and talking to her secretary. She eventually tells him she can't help him and ushers him out the door, which proves to be quite the task as Sam continues to talk to her. All the while, Rita is fumbling around her office, looking for keys, conversing with her secretary and basically just ignores Sam.Obviously, one would not want to mimic Rita’s behavior. Not only was she distracted, rude, and self-centered she lacked empathy, integrity and common courtesy. To avoid being labeled with these titles, she could have given Sam her undivided attention and shown some empathy as he