1.0 Product, Service & Industry Background Major demographic and lifestyle changes in Malaysia, driven primarily by growing urbanization across the region. Nowadays, rapid growth in Malaysia's urban centre such as Kuala Lumpur is creating new demand for fast, efficient and convenient household cleaning. Many people in the urban city have to juggle a busy career with a functional home and most of the time they are more time-strapped than ever, but they still face the unavoidable task of cleaning, cooking and laundering. Coming home to a house that’s clean and comfortable gives us all a wonderful feeling. However, the salary increment for local maids have slowed down their demand for full-time maids. Part-time maids in Kuala Lumpur have become so popular that they have relieved many families that hiring full-time maids to take care of cleaning services at homes in a cheaper and more efficient way. More people were resorted to hiring part-time maids due to the high cost involved in employing full-time foreign or local domestic help.
We for seen the potential of market expenditure in the market industries. We innovate the ordinary house
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Most people in Malaysia are quite skeptical on hiring a full-time domestic helper in their homes because of the costs of hiring them. Thus, “Home Sweet Home” would be a ideal alternative choice for them. They can still always be sure that your house is being well taken care off while at the same time, they can enjoy their own sweet private time after work in a clean and tidy environment. The part-time maids would usually carry out their duty during working hour and leave in time before they coming back from work. They can also protect their privacy which people that hire full-time maid can’t
The majority of cultures around the world believe women belong in the household and are responsible for cooking, cleaning, raising children and taking care any and all needs of the man. While fulfilling all these task women are also except to look their best at all times. Being a maid requires the worker to take the roles of cleaning, looking their best as they clean, and in some cases raise the children. Ehrenreich states that maids have to dress “In the most eye-catching elaboration of the home-as-workplace theme”. The typical attire of a maid is a tight, black and white short dress that leaves little to the imagination. In the sixties to seventies, maid service was viewed as the “Great Equalizer” that allowed women to leave the house and work by utilizing the skills they are supposed to know. The Great Equalizer was growing to the extent that in “1973 congressional hearings on whether to extend the Fair Labor Standards Act to household workers”. This hearing would grant maids a minimum wage pay of 7.25 per hour, overtime pay eligibility, record keeping, and child labor standards affecting full-time and part-time workers. Ironically a great counter argument was provided "the demand for household help inside the home will continue to increase as more women seek occupations outside the home." This argument proved very troublesome since it strongly suggests to keep women oppressed by gender standards and maintain the cultural values of the sixties to seventies. Even with this counter argument the act was extended to domestic workers in
The 3 percent decline in sales causing a 21 percent decline in profits can be attributed to the identification of the accounting concept of operating leverage. Operating leverage is what business managers apply to boost small changes in revenue into sizable changes in profitability. Fixed cost is the force managers use to attain disproportionate changes between revenue and profitability. Therefore, when all costs are fixed every sales dollar contributes one dollar toward the potential profitability of a project. Once sales dollars cover fixed costs, each additional sales dollar represents pure profit. A small change in sales volume can significantly affect profitability (Edmonds, Tsay, & Olds, 2011). So, therefore, if sales volume increases,
This article talks about the growing movement of hiring maids for household work. This article starts off as being about gender inequality, but then turns into an issue of class and moral standards. The author explains her own experiences of house cleaning. She also describes how “wealthier class’s children are being raised with the attitude”. (Barbara Ehrenreich) That the people that clean up after them are “lower” than everyone else. Additionally she talks about how the hiring of house hold workers will increase and eventually move on to the middle class homes.
Some people might think that most women should be at home and do housework, or find some easy tasks because it is not possible for women to work long-hours and then take care of their home. In China, women stay at home and do housework and it is really simple. Without the permission of their husband, they cannot go out to find a job because ...
The McGuffey Readers mentions the women’s duty to clean in multiple places. In this handbook it gives clear directions to the woman on what she is to do when cleaning, “This ceremony completed, and the house thoroughly evacuated, the next operation is to smear the walls and ceilings with brushes dipped into a solution of lime. (Gorn 111). ” The book explains how it is the women’s job to thoroughly clean the house once a year in a manner that sounds very laborious!
Additionally, South Asian women’s limited opportunities of jobs were further perpetuated by cultural expectations of women’s caregiving roles, which is linked with cultural values and norms. Reid and LeDrew examine how in South Asian culture, the family is seen as the fundamental building block from which all else grows (Reid, LeDrew, p. 61). Therefore, it is important to understand how South Asian women’s caregiving responsibilities impact both their health and their
Many traditional women faced those same challenges of balancing the care of their children and household obligations while successfully satisfying their working husbands. “They took pride in a clean, comfortable home and satisfaction in serving a good meal because no one had explained to them that the only work worth doing is that for which you get paid”. (Hekker 277.)
At home, everyone is expected to help around. The book, Gender: Ideas, Interactions, Institutions says that “… most two-parent families need two incomes to make ends meet… and few… can afford domestic help.” (Lisa Wade, 2015). This shows that most working-class families usually work together to help themselves. Helping at home is rewarding as you can contribute in helping the family. In my house, while we all do our share of housework, women do most the work. My mother is typically the one that does the cleaning around the house. Gender: Ideas, Interaction, Institutions supports this by saying, “…women are still held disproportionately responsible for housework…men… may feel uncomfortable taking on that role.” (Lisa Wade, 2015). My gender strategy involves sharing the amount of housework done with my brother. In terms of ethnicity, the amount of work done is similar to the working class. Both Hispanic men and women tend to share work but women are more likely to do a larger amount than men. This works with the idea that the more you work the higher you get in life. Organizations can benefit on this because job competition can help in moving up the
maids. It seems to be a practice that will always exist in this world, but the
Migrant workers in the Middle East are unskilled workers from undeveloped Nations that transport to another country and become household maids to better their life and their family to gain better materials and social conditions. Many of these workers come from impoverished Nations such as South/East Asia and Africa and are lacking education and resources. For years, it has dragged on in failing to protect domestic workers in the Middle East. Many of them experience abuse, paid low wages with almost no time off, are usually restricted from leaving there household, and have excessive hours of work. Many will face abuse, violence, and are discriminated in their everyday lives and can even be forced into being trafficked.
1.1 Explain the value of customer service as a competitive tool Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have the skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service.
Correct car servicing is crucial if someone intends to benefit from a superior car performance over the span of many years. As the cost of owning a automobile continues to rise, paying attention to good car service maintenance will permit longer car ownership. As time goes on, this extended ownership period will help decrease the costs of car loan payments and interest charges. It's vital to understand how to discover a worthy car servicing shop, as well as how to steer clear of getting suckered by unscrupulous repair places.
Gender is defined as the scopes of genetic, physical, mental and behaviour characteristics pertaining to, and differentiating between, masculinity and feminity, meanwhile inequality is defined as in a situation where there is an unfair situation or treatment in which certain people have more privileges or better opportunities or chances than other people. Thus, from the definition stated gender inequality refers to unequal or unfair management, treatment, or perceptions of persons or individuals are based on their gender. In a parallel sense, gender inequality can be said as the world in which there was discrimination against anyone based on gender. In this introductory, the general understanding of gender inequalities will be discussed further into three significant factors that influence the allocation of housework between men and women. Household chores can be classified as cleaning, cooking and paying bills. Division of housework serves as an important element in the continuation of the function of a family and it requires contribution from both spouses (Tang, 2012). However, current society’s perception on housework is based on gender, so the three major factors that influence the division of household chores within the couples are education level, economic resources, and time availability (refer to Figure1 in Appendix 1).
More and more women work outside and inside the home. The double demands shouldered by these women pose a threat to their physical health. Whether you are an overworked housewife or an exhausted working mother the chances are that you are always one step behind your schedule. No matter how hard women worked, they never ended up with clean homes. Housewives in these miserable circumstances often became hysterical cleaners. They wore their lives away in an endless round of scouring, scrubbing, and polishing. The increased strain in working women comes from the reality that they carry most of the child-rearing and household responsibilities. According to social trends (1996), women always or usually do the washing in 79 percent of cases and decide the menu 59 percent of the time. Picking up the children at school or doing grocery shopping are just a few of the many typical household-tasks a woman takes on every day.
Back when my parents were little, it was not uncommon for the wife to stay at home and tend to the housework. Being a housewife requires certain skills for cleaning a house. Three rooms in particular are the kids’ room, the bathroom and the kitchen, all require certain cleaning products, equipment, and processes to clean properly.